2.7(16 ratings)· Citrus Heights average: 4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Normandy Park Apartments is an independent living community in Citrus Heights, California, with a mixed reputation among families—some praise the front office and staff warmth, while others report serious concerns about management and building safety. Reviews are split sharply between very positive and very negative experiences with the office staff.
AI-generated from reviews and community data.
Normandy Park Apartments is a senior living community in Citrus Heights, California offering Independent Living. Families rate it 2.7 out of 5 across 16 reviews.
Normandy Park Apartments is an independent living community in Citrus Heights, California.
Reviewers offer mixed assessments of the property and management. Some families report strong satisfaction with the community, citing responsive front office staff and a comfortable living environment. Others have raised concerns about building conditions, including stair safety and maintenance practices, as well as inconsistent experiences with management interactions and responsiveness to communication.
One reviewer noted appreciation for staff who are "always friendly, helpful, and on top of things," while another highlighted prompt emergency response. Concerns raised in other reviews center on building upkeep, deposit practices, and management reliability.
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Help Me Choose2.7overall · 16 ratings combined
2.7★ on Google (16)
Jewel James
Apr 2026
My dad has been living here for a while now, and we couldn’t be happier. DeAnna is fantastic—always friendly, helpful, and on top of things. She makes sure the building is well-kept and that everyone feels comfortable. My dad really enjoys the community and all the little touches that make it feel like home. DeAnna really goes above and beyond for the residents, and it shows. Highly recommend!
Deante McCullough
Apr 2026
My grandma lives here and the front office is amazing they always answer emergency calls and respond on time 10/10 recommend.
Artisan Vogt
Mar 2024
My mother-in-law lived in these apartments for 15 yrs. She lived upstairs and those stairs are dangerous for elderly. She got cancer and subsequently had to move into our house on hospice. I notified the office giving 30 day notice, took everything out of the apartment and cleaned everything. To my surprise they took the deposit to replace trim and light cleaning. However, the trim was MDF (we took pictures) and should be replaced for new tenants but it shouldn't come out of deposit. My husband asked the manager about it and said did you replace carpet, flooring, cabinets, etc because they were all old and trashy material. She said they replaced carpet but used same baseboards. So the crew that came in and made a mess we had to pay for their clean-up. Cynthia in the office is horrible and a liar. This place is trashy for the amount of rent required.
Jill Perez
Jan 2024
Cynthia is a rude and awful mannered lady. I am in the same business as her and I would never conduct myself the way she does. She is unprofessional and I would never do business with her or this company. By the way the company that owns that property is questionable and just as shady. They don’t return calls or emails and are extremely unpolished. I wouldn’t work for this company let alone trust them to rent to anyone that I love. Shame on you Cynthia for being such an awful lady! They should hire someone else to be the manager and maybe their yelp rating would go up!
Clint Hightower
Sep 2019
I called Cynthia and inquired about my mother's rental application and deposit. She was very polite, professional and answered all of my questions. I can see how some might find her abrasive as she was stern and no non-sense and I'm convinced she would not cater to lazy, or "un-together" individuals. I've never met her or rented from her but my experience on the phone was A+.
Normandy Park Apartments offers Independent Living.
Normandy Park Apartments is located at 7575 Madison Ave in Citrus Heights, California.
Normandy Park Apartments carries a 2.7 out of 5 rating from 16 Google reviews. Normandy Park Apartments is an independent living community in Citrus Heights, California, with a mixed reputation among families—some praise the front office and staff warmth, while others report serious concerns about management and building safety. Reviews are split sharply between very positive and very negative experiences with the office staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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