MyLivingChoice

Normandy Park Apartments

7575 Madison Ave

2.7(16 ratings)· Citrus Heights average: 4.1

Normandy Park Apartments, photo 1

Quick Facts

Building layout
Upstairs units require stairs, no elevator mentioned
Tenant longevity
One resident lived there for 15 years

What Families Think

Normandy Park Apartments is an independent living community in Citrus Heights, California, with a mixed reputation among families—some praise the front office and staff warmth, while others report serious concerns about management and building safety. Reviews are split sharply between very positive and very negative experiences with the office staff.

The Good

  • Front office described as responsive to emergency calls
  • Staff member DeAnna praised for care and attentiveness
  • Residents report long-term tenancy and comfort
  • One resident's family felt at home there

The Bad

  • Multiple reviewers describe management as rude or unprofessional
  • One report of disputed deposit charges after move-out
  • One report that upstairs apartments have dangerous stairs for elderly residents
  • Google rating of 2.7 reflects inconsistent experiences

AI-generated from reviews and community data.

Normandy Park Apartments is a senior living community in Citrus Heights, California offering Independent Living. Families rate it 2.7 out of 5 across 16 reviews.

About Normandy Park Apartments

Normandy Park Apartments is a independent living community in Citrus Heights, California.

Families rate Normandy Park Apartments 2.7 out of 5 based on 16 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Normandy Park Apartments

Independent Living

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Reviews of Normandy Park Apartments

2.7overall · 16 ratings combined

2.7★ on Google (16)

Jewel James

Apr 2026

via Google

My dad has been living here for a while now, and we couldn’t be happier. DeAnna is fantastic—always friendly, helpful, and on top of things. She makes sure the building is well-kept and that everyone feels comfortable. My dad really enjoys the community and all the little touches that make it feel like home. DeAnna really goes above and beyond for the residents, and it shows. Highly recommend!

Deante McCullough

Apr 2026

via Google

My grandma lives here and the front office is amazing they always answer emergency calls and respond on time 10/10 recommend.

Artisan Vogt

Mar 2024

via Google

My mother-in-law lived in these apartments for 15 yrs. She lived upstairs and those stairs are dangerous for elderly. She got cancer and subsequently had to move into our house on hospice. I notified the office giving 30 day notice, took everything out of the apartment and cleaned everything. To my surprise they took the deposit to replace trim and light cleaning. However, the trim was MDF (we took pictures) and should be replaced for new tenants but it shouldn't come out of deposit. My husband asked the manager about it and said did you replace carpet, flooring, cabinets, etc because they were all old and trashy material. She said they replaced carpet but used same baseboards. So the crew that came in and made a mess we had to pay for their clean-up. Cynthia in the office is horrible and a liar. This place is trashy for the amount of rent required.

Jill Perez

Jan 2024

via Google

Cynthia is a rude and awful mannered lady. I am in the same business as her and I would never conduct myself the way she does. She is unprofessional and I would never do business with her or this company. By the way the company that owns that property is questionable and just as shady. They don’t return calls or emails and are extremely unpolished. I wouldn’t work for this company let alone trust them to rent to anyone that I love. Shame on you Cynthia for being such an awful lady! They should hire someone else to be the manager and maybe their yelp rating would go up!

Clint Hightower

Sep 2019

via Google

I called Cynthia and inquired about my mother's rental application and deposit. She was very polite, professional and answered all of my questions. I can see how some might find her abrasive as she was stern and no non-sense and I'm convinced she would not cater to lazy, or "un-together" individuals. I've never met her or rented from her but my experience on the phone was A+.

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Frequently Asked Questions

What types of care does Normandy Park Apartments offer?

Normandy Park Apartments offers Independent Living.

Where is Normandy Park Apartments located?

Normandy Park Apartments is located at 7575 Madison Ave in Citrus Heights, California.

What do families say about Normandy Park Apartments?

Normandy Park Apartments is an independent living community in Citrus Heights, California, with a mixed reputation among families—some praise the front office and staff warmth, while others report serious concerns about management and building safety. Reviews are split sharply between very positive and very negative experiences with the office staff.

How can families visit Normandy Park Apartments?

Submit the Request Information form on this page to connect with Normandy Park Apartments and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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