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Nightingale Homecare

2411 W Rose Garden Ln Ste 110

4.2(30 ratings)· Phoenix average: 4.3

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Nightingale Homecare, photo 1

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 1996
Therapy services
In-home PT, OT, and speech therapy offered
Insurance coordination
Staff coordinate directly with insurance companies
Companion care
Companions matched to client's personality

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Nightingale Homecare as a Phoenix-based at-home care agency that stepped in during medical crises with nursing, therapy, and companion services. Reviewers consistently praise punctual, communicative caregivers and an office staff that helps coordinate care and insurance details. All available reviews are positive, highlighting relief and gratitude during difficult transitions.

What reviewers praise

  • Nurses praised for punctuality and clear communication
  • Companion caregivers described as a great personality fit
  • Office staff responsive and efficient with requests
  • Coordinates PT, OT, and speech therapy at home
  • Helped families navigate insurance during care crises

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Nightingale Homecare is a home health agency serving Phoenix, Arizona offering At-Home Care and Home Health. Families rate it 4.2 out of 5 across 30 reviews.

About Nightingale Homecare

Nightingale Homecare is a Medicare-certified home health agency serving clients in Phoenix, Arizona since 1996. The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

The agency holds a 5.0 out of 5 CMS quality star rating. Reviewers consistently praised the care coordination and clinical teams for their responsiveness, communication, and skill. Families reported that staff worked closely with insurance companies to arrange services quickly, and that nurses and therapists were punctual, knowledgeable, and attentive during both short-term crises and longer-term care episodes. One reviewer wrote that the nursing team "communicated so well with our family during this difficult time."

Types of Care at Nightingale Homecare

At-Home CareHome Health

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Reviews of Nightingale Homecare

4.2overall · 30 ratings combined

4.2★ on Google (30)

Todd McDonald

Jun 2023

via Google ↗ · Report

I am a recent "graduate" of Nightingale's home care services. I had an extremely complicated situation for the nurses that took anywhere from 1-2.5 hours per visit 3 times per week for 12 weeks. Overall, the level of care was outstanding. Amber was my primary nurse and did a truly stellar job mastering my care. She was consistently EXACTLY on time for about 30 visits and was very communicative. Abe and Linda also assisted and were both truly caring nurses and wonderful human beings. I was extremely impressed with their level of care and would not hesitate to use Nightingale Homecare again.

Benjamin Kleiman

Jan 2021

via Google ↗ · Report

Team at Nightingale moved mountains to help our family in a short-term crisis with home health care. The care coordination team and administrative team worked tirelessly with our insurance company to ensure evaluations and care were provided to my parent. Their nursing team, PT, OT and speech team took great care and communicated so well with our family during this difficult time. I was very impressed with the detail of the nursing evaluation and recommendations for care during the critical first weeks of home rehabilitation. PT and OT came prepared with tools and new suggestions to additional rehab. Speech therapy proved invaluable to a cognitive evaluation and recommendations for sharpening and maintaining strong functions. We were lucky to find them and would recommend the Nightingale team to other families for home health care. Thank you again!

Dana Newell

Jun 2017

via Google ↗ · Report

Dear Nightingale owners and staff- This note is to say thank you. In late May I contacted the agency about possible help with my dad. My mom and his wife of 48 years passed away May 12. My brother and I moved dad in with us in Phoenix. We were completely overwhelmed. We both work full time but we wanted to make sure dad had the care he needed. From the first phone call, we were treated so kindly. The thoughtful nurses helped us get in home health aid, physical therapy, nurse care and occupational therapy. Every single person who has come to our home to help has been so kind, professional and lovely to be around. They all have been great at working with our schedules and the ADA issues in our historic home. Each time a new person or process came into our home, it made me, my brother and Dad all feel so thankful and relieved. You all have truly helped me and my very small family deal with a difficult time with such grace and compassion. I can't thank you all enough! Special thanks to Claudia, Sarah, Gabrielle, Terry, Previn, and the folks in the front office and scheduling. I will highly recommend this wonderful agency to friends anytime home care is needed. From my family to yours, thank you for everything!!

Patrick Ryan

Nov 2016

via Google ↗ · Report

This is the 2nd time we have used Nightingale Homecare for PT services. Our therapist Wendy was so good the first time we requested her for therapy services again. She was professional, timely, and very knowledgeable. The intake staff person was also very timely showing up in our hospital room to make sure therapy would start the next day at home. We appreciate the care Nightingale Homecare provided us.

Sue Sutcliffe

Jun 2016

via Google ↗ · Report

Five stars! I have been more than pleased with my experience with Nightingale Homecare. The companion to my father is a perfect fit to his personality. She is caring, and kind and a great companion for him. I have also had great experiences with the office staff in all my interactions. they respond promptly and efficiently to all my requests and are always positive and friendly.

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Medicare Quality of Care

Nightingale Homecare is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency86%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

103 completed patient surveys, 23% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around99%US 83%
  • Patients got better at getting in and out of bed98%US 83%
  • Patients got better at bathing99%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly98%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations74%US 61%

Service area

Nightingale Homecare reports serving 70 ZIP codes, including Phoenix, Scottsdale, Glendale, Peoria, Surprise, Goodyear, Sun City, Carefree, Cave Creek, El Mirage and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037188. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Nightingale Homecare offer?

Nightingale Homecare offers At-Home Care and Home Health.

How much does Nightingale Homecare cost?

Nightingale Homecare has not published its pricing. For context, communities in Phoenix that publish rates start around $5,227 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Nightingale Homecare located?

Nightingale Homecare is located at 2411 W Rose Garden Ln Ste 110 in Phoenix, Arizona.

What do families say about Nightingale Homecare?

Nightingale Homecare carries a 4.2 out of 5 rating from 30 Google reviews. Families describe Nightingale Homecare as a Phoenix-based at-home care agency that stepped in during medical crises with nursing, therapy, and companion services. Reviewers consistently praise punctual, communicative caregivers and an office staff that helps coordinate care and insurance details. All available reviews are positive, highlighting relief and gratitude during difficult transitions. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Nightingale Homecare?

Yes. Nightingale Homecare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use Nightingale Homecare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Nightingale Homecare?

Submit the Request Information form on this page, or contact Nightingale Homecare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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