Nikki Seale
May 2025
I’m rewarding this establishment 5 stars for accepting me in their CNA training program despite my vision impairment. Just for that, May your cups of blessings overflow to the point of drinking from saucers!
NHC Healthcare
825 Fisher Ave Po Box 549
4.2(12 ratings)
Quick Facts
- Total units
- 114
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 114
- Inspections
- View history (28 citations)
- Care continuum
- Access to affiliated home care and hospice services
- Operator scale
- Part of multi-state operator serving seniors since 1971
CMS Care Compare
What Families Think
Most reviewers describe attentive, kind staff and good progress with rehab after events like strokes, with several praising the CNA training program. However, one detailed report describes serious care lapses including missed physical therapy and signs of bed sores, a concern families should weigh carefully.
The Good
- Staff praised for kindness and patience
- Reported good progress in stroke rehabilitation
- Positive experience with CNA training program
- Staff commended for treating patients well despite pain
The Bad
- One report of missed physical therapy for days
- One report of signs of bed sores developing
- One report of being left in diapers instead of toileting assistance
AI-generated from reviews and community data.
NHC Healthcare is a senior living community in Smithville, Tennessee offering Skilled Nursing / Long Term Care. Families rate it 4.2 out of 5 across 12 reviews.
About NHC Healthcare
NHC Healthcare Smithville is a post-acute skilled nursing facility in Smithville, Tennessee, offering 24/7 skilled nursing care, short-term rehabilitation, long-term care, and therapy services. The community provides personalized care in a comfortable and supportive environment designed to help patients achieve their health and wellness goals.
The facility delivers a range of therapeutic services including physical, occupational, and speech therapy. Services address functional assistance with activities of daily living such as eating, bathing, dressing, and grooming, as well as communication, cognition, and swallowing challenges. Care is tailored to each patient's unique needs and goals, whether recovering from surgery, managing a long-term illness, or regaining strength after illness.
NHC Smithville is part of a larger continuum of care operated by NHC, which has served seniors across ten states since 1971. The facility coordinates care transitions and offers access to additional services including home care and hospice support through affiliated programs, ensuring seamless continuity as patients' needs change.
The community emphasizes personalized, compassionate care with round-the-clock attention and a home-like environment. Staff work closely with patients and families to develop individualized care plans and provide education and resources to support both patients and loved ones throughout the care journey.
Types of Care at NHC Healthcare
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of NHC Healthcare
4.2overall · 12 ratings combined
4.2★ on Google (12)
Desi P
May 2025
Wonderfully kind people in this facility. I took the NHC’s free CNA class at this facility and I had to leave a review stating how amazing the staff is on teaching & helping us, especially Mrs Nanci. Thank y’all so much for all that you do and for helping me achieve my goals. I appreciate the opportunity given to me by the NHC and won’t take that for granted. Thank you again!
Sabrina L. Martin
Jun 2023
My step mother is there now and has laid 4 days without physical therapy doing anything. It was to much trouble to put her on potty so they put her in a diaper. She being signs of bed sores. Glad I work with Medicare. Absolutely faud of the system.
Abel Rico Mendiola
Mar 2022
Very please with the service and the way my dad is been treated, and the way he been progressing with gaining his movements on his left side of his body after having a stroke I definitely recommend this facility
Richard Leadlove
Sep 2020
This place is GREAT. The staff has a great attitude and will treat you very well. Even if you come in with a attitude like I did at first because I was in a lot of pain. But my second trip here, even though I was in a lot of pain, was great. The entire staff will treat you very well.
Government Inspection History
4 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 27, 2025Fire Safety StandardHealth Standard17 citations
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Ensure that HVAC heat units are suspended and out of the reach of patients and can be shut off if unit is working improperly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Provide properly sized and located linen or trash receptacles.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Provide primary/alternate means for communication.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2025
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Apr 11, 2024Health Complaint7 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jun 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 2, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 2, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2024
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2024
Nov 20, 2019Fire Safety StandardHealth Standard1 citation
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020
Oct 31, 2018Fire Safety StandardHealth Standard3 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2018
Inspect, test, and maintain automatic sprinkler systems.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 30, 2018
Ensure proper usage of power strips and extension cords.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 30, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does NHC Healthcare offer?
NHC Healthcare offers Skilled Nursing / Long Term Care.
Where is NHC Healthcare located?
NHC Healthcare is located at 825 Fisher Ave Po Box 549 in Smithville, Tennessee.
What do families say about NHC Healthcare?
Most reviewers describe attentive, kind staff and good progress with rehab after events like strokes, with several praising the CNA training program. However, one detailed report describes serious care lapses including missed physical therapy and signs of bed sores, a concern families should weigh carefully.
How did NHC Healthcare do on recent health and safety inspections?
NHC Healthcare had 4 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit NHC Healthcare?
Submit the Request Information form on this page to connect with NHC Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at NHC Healthcare? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Smithville.
