379 Pinehaven Street Extension
3.4(18 ratings)
CMS Care Compare
Reviews of NHC Healthcare - Laurens are sharply divided, with several families praising the rehab therapy team and admissions staff for excellent, attentive care, while others report serious concerns about neglect and poor treatment by certain caregiving staff, particularly overnight. This mix of strong praise and serious complaints suggests care quality may vary significantly depending on shift and staff assigned.
AI-generated from reviews and community data.
Nhc Healthcare - Laurens is a senior living community in Laurens, South Carolina offering Skilled Nursing / Long Term Care. Families rate it 3.4 out of 5 across 18 reviews.
NHC Healthcare – Laurens is a post-acute skilled nursing facility in Laurens, South Carolina, offering 24/7 skilled nursing care, short-term rehabilitation, long-term care, and therapy services. The facility provides personalized care in a comfortable and supportive environment designed to help patients achieve their health and wellness goals.
The community delivers comprehensive therapy services including physical, occupational, and speech therapy. Care addresses a wide range of recovery needs, from post-surgical rehabilitation to management of chronic illnesses and long-term support. Staff work closely with patients and families to develop individualized care plans that promote recovery, dignity, independence, and well-being.
Assistance is provided with functional activities of daily living such as eating, bathing, dressing, and grooming. The facility's therapists and nurses support patients through various challenges, including communication, cognition, and swallowing concerns. As part of the broader NHC continuum of care, the facility can facilitate transitions to additional services when needed, including home care, hospice, and assisted living options.
The community maintains rooms equipped with amenities such as computers to help residents stay connected with family and friends during their stay. The facility emphasizes a compassionate, patient-centered approach to care, with staff available to provide support and ensure comfort and safety throughout the recovery process.
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Help Me Choose3.4overall · 18 ratings combined
3.4★ on Google (18)
Mark Hudkins
Jul 2026
From the admissions office to the therapy department, couldn't ask for better care and they genuinely care about the patients and residents they have there. I've been there twice for rehab for a stroke and couldn't ask for anything better. Excellent staffing.
Lisa Christopher
Jun 2026
add anyone in there long enough to make a determination on my review however reading comments from other people is very pollen as not many of them had anything good to say. what if anything is being done to rectify the behavior of these caregivers?
Meredith Hall
Feb 2026
My grandmother is currently in the rehabilitation program here. The care team at NHC in Laurens for rehab is excellent. I have experience with several facilities in the upstate for this purpose over the last couple of years with my grandparents. None of those facilities or care teams meet the standards I have experienced with NHC of Laurens. I am incredibly grateful for them for their care and support of my grandmother and me during this roller coaster of a time with my grandmother’s current health needs. Please continue to do what you are doing as it is needed and appreciated.
Mrs. C
Nov 2025
This place deserves zero stars but because that isn’t an option I put one. Please, if you love and care about your loved one please do not send them to NHC in Laurens. My grandma is there, and has been for sometime, unfortunately. I’ve seen VERY few employees who actually care about the residents, their wellbeing, and making sure they are properly cared for, in fact I can probably count on one hand how many employees I’ve seen that do care. Most of the ones I’ve seen especially on third shift would rather sit and play on their phones and neglect, abuse, ignore the residents and their needs, talk to them in a hateful manner, and get an attitude and act like it’s a problem when a resident needs them for something. I’ve seen it and heard it with my own eyes and ears, and not just with my grandmother, but with other residents as well. I know that we’re only human and I get that sometimes people have a bad day, and sometimes take it out on people without realizing it or meaning to, and I’m sure it’s not always easy to be a caregiver, especially when a resident is being particularly difficult, I do understand that, but these employees that I’ve seen who make it blatantly obvious they don’t care, are like that EVERY SINGLE TIME, so that is definitely NOT having a bad day with human emotions and feelings. Seriously, if yall don’t like your jobs and don’t like being a caregiver, FIND ANOTHER JOB, preferably somewhere that not only isn’t a nursing home or other caregiving facility, but something that is not anywhere in the medical field at all, because the things I’ve seen, heard, and watched my grandma and other residents go through is absolutely disgusting, heartbreaking, unprofessional, unethical, and inhumane. And those who treat these residents like theyre the scum on the bottom of your shoe, how can yall treat these residents, or ANYONE at all like that and be ok with it like and not see how sickening it is? What if it was you or someone you loved that was being treated in such a disgusting way? And just as yall are human with rights, feelings, and emotions, so are these residents. Be better, and do better.
taylor campbell
Jun 2018
I would like to thank NHC Laurens for the great care of my Grandmother during her stay at NHC Laurens. I was a little scared with never having someone in a nursing facility, however the Admission department helped me through the process and made my Grandmother and myself feel good about our choice. Steafanie Griffin was there to help us through day to day and getting her ready to transfer home safely. The Nursing and Therp. department were wonderful. I would never think of any of my family members going anywhere else. Thank you NHC for taking such good care of my Grandmother and our family!
4 inspection visits in the last three years, 6 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 24, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Nhc Healthcare - Laurens offers Skilled Nursing / Long Term Care.
Nhc Healthcare - Laurens is located at 379 Pinehaven Street Extension in Laurens, South Carolina.
Reviews of NHC Healthcare - Laurens are sharply divided, with several families praising the rehab therapy team and admissions staff for excellent, attentive care, while others report serious concerns about neglect and poor treatment by certain caregiving staff, particularly overnight. This mix of strong praise and serious complaints suggests care quality may vary significantly depending on shift and staff assigned.
Nhc Healthcare - Laurens had 4 government inspection visits in the last three years, with 6 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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