Maddie Bedow
Jul 2026
Great place for your family members! They care so deeply about the wellbeing of their residents and put forth effort into every single thing they do.
New Mark Rehab And Healthcare Center
11221 North Nashua Drive
3.8(76 ratings)· Kansas City average: 4.2
1 / 5Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 199
- Memory Care
- Locked dementia ward available on-site
- Ownership
- Owned by Luxor corporate group
- Therapy Services
- On-site physical and occupational therapy departments
CMS Care Compare
What Families Think
Reviews for New Mark are sharply divided: many families praise attentive nurses, aides, and rehab staff who helped loved ones recover and return home, while a substantial number of reports describe serious neglect, missed medications and baths, and poor hygiene under changing management. Multiple reviewers connect a decline in care to a change in ownership (Luxor) and chronic understaffing, though other reviewers describe a caring, home-like environment with long-term residents who are happy there.
The Good
- Reviewers praise PT/OT rehab helping residents return home
- Long-term residents describe staff as caring and family-like
- Named nurses and aides repeatedly singled out for kindness
- Courtyard with turtles and activities like live music enjoyed
- One resident lived there over seven years, well cared for
The Bad
- Multiple reports of neglect: missed meds, baths, and meals
- Several reviewers cite chronic understaffing after ownership change
- Reports of unclean residents left in soiled clothing
- One report of slow or unresponsive admissions/social services communication
- Some reviewers describe cold or inedible food with no recourse
AI-generated from reviews and community data.
About New Mark Rehab And Healthcare Center
New Mark Rehab And Healthcare Center is a skilled nursing / long term care community in Kansas City, Missouri.
Families rate New Mark Rehab And Healthcare Center 3.8 out of 5 based on 76 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.8overall · 76 ratings combined
3.8★ on Google (76)
Kansas City Mobile Notary
Jul 2026
Very clean and organized facility. Staff were so kind and helpful during recent notary appointment.
Caren Seaman
Jun 2026
The staff is kind and the food is acceptable.
Debbie Wimmer
Apr 2026
I am a resident of NewMark by choice. No one put me here. I put myself here. It’s an incredible place to live. The staff is like family. They care about me really I have never run across one bad staff member. I’ve been here a year and a half and I love it. It’s my home. It would be a place that I would put my own mother if I had to, but it’s my home and I’m glad to be here. I promise you won’t be disappointed.
Krista Elder
Apr 2026
New Mark is a wonderful place with such great and caring staff they have truly made great changes and updates, and I really recommend taking a tour of the facility and meeting the new management.
Frequently Asked Questions
What types of care does New Mark Rehab And Healthcare Center offer?
New Mark Rehab And Healthcare Center offers Skilled Nursing / Long Term Care.
Where is New Mark Rehab And Healthcare Center located?
New Mark Rehab And Healthcare Center is located at 11221 North Nashua Drive in Kansas City, Missouri.
What do families say about New Mark Rehab And Healthcare Center?
Reviews for New Mark are sharply divided: many families praise attentive nurses, aides, and rehab staff who helped loved ones recover and return home, while a substantial number of reports describe serious neglect, missed medications and baths, and poor hygiene under changing management. Multiple reviewers connect a decline in care to a change in ownership (Luxor) and chronic understaffing, though other reviewers describe a caring, home-like environment with long-term residents who are happy there.
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