MyLivingChoice

New Horizons Care Center

1111 Lane 12

3.8(4 ratings)

Own this community? Update your listing · Marketing for operators

New Horizons Care Center, photo 1

Quick Facts

Total units
85
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
85
Memory Care
Secured Alzheimer's unit on second floor
Hospital Link
Affiliated with North Big Horn Hospital District
Safety Policy
Doors locked nightly from 8pm to 8am
Family Communication
Dedicated email inbox for photos and updates

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

New Horizons Care Center is a small, 85-bed skilled nursing and memory care facility in Lovell, Wyoming, connected to the local hospital district for medical support. Reviews are sparse, with mixed feedback ranging from praise for staff kindness to a serious complaint about care quality from years past.

What reviewers praise

  • Staff described as kind, caring, and professional
  • Dedicated Alzheimer's unit for dementia care
  • Round-the-clock nursing care in memory unit
  • Affiliated with local hospital for medical access
  • Open visitation policy, family involvement encouraged
  • Scenic mountain views and outdoor patios

What reviewers flag

  • One report of inadequate care leading to a resident's death
  • Very limited review volume (only 4 ratings)
  • No published pricing information available

AI-generated from reviews and community data.

New Horizons Care Center is a senior living community in Lovell, Wyoming offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 4 reviews.

About New Horizons Care Center

New Horizons Care Center is a long-term care facility in Lovell, Wyoming, with 85 resident beds including a specialized Memory Care Unit. Located at the foot of the Big Horn Mountains, the center provides high-quality, compassionate care for individuals who need extra support in a safe, welcoming environment.

The facility offers a dedicated Alzheimer's Unit on the second floor designed for residents with Alzheimer's and dementia-related conditions. This unit emphasizes safety, comfort, and dignity with round-the-clock nursing care and personalized attention for each resident.

New Horizons is affiliated with North Big Horn Hospital District for convenient access to medical care. The center features scenic views and outdoor patios for relaxation and connection, and maintains open visitation policies with visitors welcome at any time, though facility doors are locked from 8:00 PM to 8:00 AM for safety.

The facility encourages family involvement year-round and offers a dedicated email inbox where family and friends can send messages, photos, and updates to residents. Residents may leave with loved ones at any time if it is safe and within their ability, with staff notification required when signing out.

Types of Care at New Horizons Care Center

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of New Horizons Care Center

3.8overall · 4 ratings combined

3.8★ on Google (4)

maddie Franken

Aug 2024

via Google ↗ · Report

Bad rest home my great grandma died here she wasn't taken care of and she passed in 2001

Ronnie Aubrey-Bray

Feb 2021

via Google ↗ · Report

Staff is kind, caring, compassionate, and professional on the whole.

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with New Horizons Care Center?

By submitting, you're okay with us and New Horizons Care Center reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

5 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 2, 2025Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025

Jan 9, 2025Fire Safety StandardHealth Standard4 citations
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2025

Aug 28, 2024Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

Oct 19, 2023Fire Safety StandardHealth Standard5 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2023

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Oct 19, 2023

Aug 18, 2022Fire Safety StandardHealth Standard4 citations
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2022

  • Install noncombustible or limited-combustible interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does New Horizons Care Center offer?

New Horizons Care Center offers Memory Care and Skilled Nursing / Long Term Care.

Where is New Horizons Care Center located?

New Horizons Care Center is located at 1111 Lane 12 in Lovell, Wyoming.

What do families say about New Horizons Care Center?

New Horizons Care Center carries a 3.8 out of 5 rating from 4 Google reviews. New Horizons Care Center is a small, 85-bed skilled nursing and memory care facility in Lovell, Wyoming, connected to the local hospital district for medical support. Reviews are sparse, with mixed feedback ranging from praise for staff kindness to a serious complaint about care quality from years past. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did New Horizons Care Center do on recent health and safety inspections?

New Horizons Care Center had 5 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit New Horizons Care Center?

Submit the Request Information form on this page, or contact New Horizons Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at New Horizons Care Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Lovell.

Reading on this