maddie Franken
Aug 2024
Bad rest home my great grandma died here she wasn't taken care of and she passed in 2001
3.8(4 ratings)
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CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
New Horizons Care Center is a small, 85-bed skilled nursing and memory care facility in Lovell, Wyoming, connected to the local hospital district for medical support. Reviews are sparse, with mixed feedback ranging from praise for staff kindness to a serious complaint about care quality from years past.
AI-generated from reviews and community data.
New Horizons Care Center is a senior living community in Lovell, Wyoming offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 4 reviews.
New Horizons Care Center is a long-term care facility in Lovell, Wyoming, with 85 resident beds including a specialized Memory Care Unit. Located at the foot of the Big Horn Mountains, the center provides high-quality, compassionate care for individuals who need extra support in a safe, welcoming environment.
The facility offers a dedicated Alzheimer's Unit on the second floor designed for residents with Alzheimer's and dementia-related conditions. This unit emphasizes safety, comfort, and dignity with round-the-clock nursing care and personalized attention for each resident.
New Horizons is affiliated with North Big Horn Hospital District for convenient access to medical care. The center features scenic views and outdoor patios for relaxation and connection, and maintains open visitation policies with visitors welcome at any time, though facility doors are locked from 8:00 PM to 8:00 AM for safety.
The facility encourages family involvement year-round and offers a dedicated email inbox where family and friends can send messages, photos, and updates to residents. Residents may leave with loved ones at any time if it is safe and within their ability, with staff notification required when signing out.
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Help Me Choose3.8overall · 4 ratings combined
3.8★ on Google (4)
maddie Franken
Aug 2024
Bad rest home my great grandma died here she wasn't taken care of and she passed in 2001
Ronnie Aubrey-Bray
Feb 2021
Staff is kind, caring, compassionate, and professional on the whole.
5 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2023
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Oct 19, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2022
Install noncombustible or limited-combustible interior walls.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
New Horizons Care Center offers Memory Care and Skilled Nursing / Long Term Care.
New Horizons Care Center is located at 1111 Lane 12 in Lovell, Wyoming.
New Horizons Care Center carries a 3.8 out of 5 rating from 4 Google reviews. New Horizons Care Center is a small, 85-bed skilled nursing and memory care facility in Lovell, Wyoming, connected to the local hospital district for medical support. Reviews are sparse, with mixed feedback ranging from praise for staff kindness to a serious complaint about care quality from years past. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
New Horizons Care Center had 5 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Other senior living options within 25 miles of Lovell.