David Hallemann
Jul 2026
Best care center in the area.
New Haven Care Center
9503 Highway 100
4.1(37 ratings)
1 / 5Quick Facts
- Total units
- 90
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 90
CMS Care Compare
What Families Think
New Haven Care Center is a skilled nursing and long-term care facility in New Haven, Missouri, with reviews that are sharply split. Several families praise the attentiveness and warmth of the staff, especially around end-of-life and hospice care, while other families report serious lapses in basic hygiene and safety oversight.
The Good
- Staff described as attentive and caring by several families
- Facility praised as clean with no odors
- Positive experiences with hospice and end-of-life care
- Families felt reassured their loved one was well tended
The Bad
- Multiple reports of neglected personal hygiene, including soiled sheets and clothing
- One report of a resident's teeth and hearing aids repeatedly not put in
- One report of a resident eloping past door alarms without staff response
- One reviewer described staff as unprofessional and the facility as outdated
AI-generated from reviews and community data.
About New Haven Care Center
New Haven Care Center is a skilled nursing / long term care community in New Haven, Missouri. The community is licensed for up to 90 residents.
Families rate New Haven Care Center 4.1 out of 5 based on 37 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.1overall · 37 ratings combined
4.1★ on Google (37)
Carolyn Farrow
Mar 2025
If I could give zero stars I would. Terrible care. My dad lives there but is being moved somewhere else. I went to visit twice and both times there was urine stains on his sheets and a smeer of fecal matter on his chair. Instead of cleaning it or changing his sheets they placed a pad over it. He also had a terrible cough to the point where he was wheezing and couldnt catch his breath. I was extremely concerned and no nurse ever came in to help him. They said "we are waiting for you to leave the facility before we do it". What?!?!? He also had escaped the facility and ended up on a main road. Crazy part is... this place has alarms that go off if a patient is near the elevator or doors. How did they miss this?! Ridiculous!! The place is outdated and filthy and staff couldn't be more unprofessional.
Marvin Hardy
Jan 2024
Quality care.
Bruce Baker
Nov 2023
Excellent staff and a wonderful facility! My Mother was a resident there for several weeks until she passed. The staff took wonderful care of her. They were always attentive and interacted with her. The facility was immaculately clean and always felt warm and caring. They gave the family piece of mind that she was well taken care of.
Jared Buchanan
Jun 2023
My grandfather has been living here for close to a year now. On multiple occasions family has went to visit and his teeth, and hearing aids have not been put in at ALL. Not sure how he ate breakfast at all...and even though his hearing isn't very good that is beyond the point as he can't hear anything without them. His pants have been up to his chest and sideways where he couldn't even move. This is ridiculous and if I had the choice he would be at home and not here at ALL!!! TJIS IS WHAT THIS PLACE IS BEING PAID TO DO IS ASSIST AND TAKE CARE OF HIS BASIC NEEDS, AND THEY HAVE FAILED MULTIPLE TIMES ON THE VERY SMALL BUT MECESSARY NEEDS!
Frequently Asked Questions
What types of care does New Haven Care Center offer?
New Haven Care Center offers Skilled Nursing / Long Term Care.
Where is New Haven Care Center located?
New Haven Care Center is located at 9503 Highway 100 in New Haven, Missouri.
What do families say about New Haven Care Center?
New Haven Care Center is a skilled nursing and long-term care facility in New Haven, Missouri, with reviews that are sharply split. Several families praise the attentiveness and warmth of the staff, especially around end-of-life and hospice care, while other families report serious lapses in basic hygiene and safety oversight.
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