David Hallemann
Jul 2026
Best care center in the area.
1 / 5Quick Facts
- Total units
- 90
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 90
- Inspections
- View history (25 citations)
CMS Care Compare
What Families Think
New Haven Care Center is a skilled nursing and long-term care facility in New Haven, Missouri, with reviews that are sharply split. Several families praise the attentiveness and warmth of the staff, especially around end-of-life and hospice care, while other families report serious lapses in basic hygiene and safety oversight.
The Good
- Staff described as attentive and caring by several families
- Facility praised as clean with no odors
- Positive experiences with hospice and end-of-life care
- Families felt reassured their loved one was well tended
The Bad
- Multiple reports of neglected personal hygiene, including soiled sheets and clothing
- One report of a resident's teeth and hearing aids repeatedly not put in
- One report of a resident eloping past door alarms without staff response
- One reviewer described staff as unprofessional and the facility as outdated
AI-generated from reviews and community data.
New Haven Care Center is a senior living community in New Haven, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 37 reviews.
About New Haven Care Center
New Haven Care Center is a skilled nursing / long term care community in New Haven, Missouri. The community is licensed for up to 90 residents.
Families rate New Haven Care Center 4.1 out of 5 based on 37 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at New Haven Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of New Haven Care Center
4.1overall · 37 ratings combined
4.1★ on Google (37)
Carolyn Farrow
Mar 2025
If I could give zero stars I would. Terrible care. My dad lives there but is being moved somewhere else. I went to visit twice and both times there was urine stains on his sheets and a smeer of fecal matter on his chair. Instead of cleaning it or changing his sheets they placed a pad over it. He also had a terrible cough to the point where he was wheezing and couldnt catch his breath. I was extremely concerned and no nurse ever came in to help him. They said "we are waiting for you to leave the facility before we do it". What?!?!? He also had escaped the facility and ended up on a main road. Crazy part is... this place has alarms that go off if a patient is near the elevator or doors. How did they miss this?! Ridiculous!! The place is outdated and filthy and staff couldn't be more unprofessional.
Marvin Hardy
Jan 2024
Quality care.
Bruce Baker
Nov 2023
Excellent staff and a wonderful facility! My Mother was a resident there for several weeks until she passed. The staff took wonderful care of her. They were always attentive and interacted with her. The facility was immaculately clean and always felt warm and caring. They gave the family piece of mind that she was well taken care of.
Jared Buchanan
Jun 2023
My grandfather has been living here for close to a year now. On multiple occasions family has went to visit and his teeth, and hearing aids have not been put in at ALL. Not sure how he ate breakfast at all...and even though his hearing isn't very good that is beyond the point as he can't hear anything without them. His pants have been up to his chest and sideways where he couldn't even move. This is ridiculous and if I had the choice he would be at home and not here at ALL!!! TJIS IS WHAT THIS PLACE IS BEING PAID TO DO IS ASSIST AND TAKE CARE OF HIS BASIC NEEDS, AND THEY HAVE FAILED MULTIPLE TIMES ON THE VERY SMALL BUT MECESSARY NEEDS!
Government Inspection History
3 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 21, 2025Fire Safety StandardHealth Standard1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2025
Dec 15, 2023Fire Safety StandardHealth Standard9 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024
Nov 4, 2022Fire Safety StandardHealth Standard15 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 18, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 18, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 23, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does New Haven Care Center offer?
New Haven Care Center offers Skilled Nursing / Long Term Care.
Where is New Haven Care Center located?
New Haven Care Center is located at 9503 Highway 100 in New Haven, Missouri.
What do families say about New Haven Care Center?
New Haven Care Center is a skilled nursing and long-term care facility in New Haven, Missouri, with reviews that are sharply split. Several families praise the attentiveness and warmth of the staff, especially around end-of-life and hospice care, while other families report serious lapses in basic hygiene and safety oversight.
How did New Haven Care Center do on recent health and safety inspections?
New Haven Care Center had 3 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit New Haven Care Center?
Submit the Request Information form on this page to connect with New Haven Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at New Haven Care Center? Claim this listing to update photos, pricing, and details. It's free.
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