MyLivingChoice

New Bethany Residential Care

1441 Berkeley Drive

3.3(13 ratings)· Los Banos average: 4.2

New Bethany Residential Care, photo 11 / 5

Quick Facts

Total units
76
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
35
Affiliation
Run by Catholic Franciscan Hospitaller Sisters order
Religious services
On-site chapel with daily Mass and Rosary
Therapy access
On-site physical and speech therapy spaces

What Families Think

Reviews for New Bethany Residential Care are sharply divided, with detailed positive accounts praising the caring atmosphere and long-standing history, alongside serious complaints about staff conduct and care oversight. The community is run by a Catholic religious order and offers residential care, memory care, and skilled nursing on one campus.

The Good

  • Staff described as warm, calling residents by name affectionately
  • Clean facility with appetizing food, per reviewers
  • On-site chapel with daily Mass and Rosary
  • Dedicated memory care wing plus PT/speech therapy space
  • Free local transportation offered to residents
  • Wide hallways and courtyard space for exercise

The Bad

  • Multiple reports of rude, unhelpful front-desk staff
  • One report of covered-up falls and incident reports
  • One report of caregiver mistreatment of residents
  • One report of ants and roaches on-site

AI-generated from reviews and community data.

New Bethany Residential Care is a senior living community in Los Banos, California offering Assisted Living. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.3 out of 5 across 13 reviews.

About New Bethany Residential Care

New Bethany Residential Care is a assisted living community in Los Banos, California. The community is licensed for up to 76 residents.

Families rate New Bethany Residential Care 3.3 out of 5 based on 13 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at New Bethany Residential Care

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Medication Management

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Reviews of New Bethany Residential Care

3.3overall · 13 ratings combined

3.3★ on Google (13)

Crystal Anaya

May 2026

via Google

Today’s experience was atrocious. My mother needed to get into a facility and unfortunately a bed was not available. That wasn’t the issue when I arrived at the site with opening hours of 9am -9pm no one was at the desk to let us in. When we entered the facility I asked to speak to the director the woman who help was rude she told us there’s no bed available. When I asked for her name and she responded WHY? And I responded so I know who I’m speaking to and she responded you’re rude. I was shocked 😳 wow this is how you speak to people.

Raymond Torres

May 2026

via Google

My sister went today to see about getting bed for my mom and the lady working there was rude. When my sister asked for her name she wouldn't give it to her and my sister wanted a visit of the place mom was going to be at if and when a bed was available. If they treated my sister that way it makes me think how they treat the elderly people there who depend on them.

mia kaite

Jul 2025

via Google

This facility is probably the oldest running long term care community in LB. They have a smaller size SNF that’s part of a larger non-profit corp that also has assisted living with a memory care wing. The facility is on the older side, and not updated like others may be, but everyone knows the most important thing is the care, not how new the flooring is. The staff are all very caring and you can see it in the way they talk to residents, walking down the halls you’ll hear residents and staffing saying “I love you honey” and “love you too Mrs ___!!” There is a feeling of home here. The activities staff love their residents and try to have a variety available. The temporary SNF administrator has been here for nearly a year now waiting on one of the staff to get licensed, he has over 50 years of experience and you can tell he loves doing what he does and surely will be passing all his knowledge to the new admin. The assisted living side is spacious with rooms in 4 different wings, one being a dedicated memory care. There is a beautiful center patio with a water fountain to enjoy when the weather is nice. They have religious services on site in the chapel and combined special events for RCFE and SNF. Each time I have come, the residents are clean and happy, the food (including snacks) look and smell appetizing, the facility is always clean and staff are always smiling. Couldn’t ask for more!

Icesis Black

Jun 2025

via Google

This place is a joke. The supervisor let's the caregivers abuse the residents. The sisters don't do anything but answer phones and pass mail out. The supervisor covers up falls and incident reports... do not send your loved ones here please!!! They have ants and roaches. If you have family there take them out

Jose Carlos Santos

Apr 2025

via Google

This is a big complex, run by Catholic Franciscan Hospitaller Sisters of the Immaculate Conception, for the elderly with three specific units: Skilled Nursing (SNF), Memory Care, and Residential Care Community (RCFE). It has also a Chapel where there is Mass some days of the week and daily Rosary in the afternoon. The rooms are individual, with private WC, bath, closet and TV, in all three sections; but there are some shared rooms, with private WCs, in the SNF section. The hallways of the RCFE are wide and long, great to do physical exercise going around; alternatively, they can use the exercise spaces with appropriate equipment for the older adults residing at New Bethany Community. There is physical and speech therapy spaces in the SNF, as well as daily activities in the big auditorium in the RCFE area, open also to the SNF residents who want to participate. In all three units, the meals are taken in their common dinning rooms (except if someone needs to take them in their private rooms). Each of the four wings of the RCFE has a parlor where residents can meet and chat with other residents, as well as enjoy the company of their friends and visitors in practically private ambiance. They offer free transportation in town. The residents can also put private phone lines in their rooms. The prices are attractive compared with others in the area. A great place to entrust your parents or friends of advanced age, giving you at the same time considerable peace of mind. Recommendable!

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Government Inspection History

6 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 3, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2025

Sep 5, 2025Fire Safety StandardHealth Standard20 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2025

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 19, 2025

Oct 7, 2024Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 2, 2024

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 2, 2024

Aug 28, 2024Health Complaint2 citations
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 8, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 8, 2024

Jun 21, 2024Fire Safety StandardHealth Standard9 citations
  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 2, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 2, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024

Sep 23, 2022Fire Safety StandardHealth Standard7 citations
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2022

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does New Bethany Residential Care offer?

New Bethany Residential Care offers Assisted Living.

Where is New Bethany Residential Care located?

New Bethany Residential Care is located at 1441 Berkeley Drive in Los Banos, California.

What do families say about New Bethany Residential Care?

Reviews for New Bethany Residential Care are sharply divided, with detailed positive accounts praising the caring atmosphere and long-standing history, alongside serious complaints about staff conduct and care oversight. The community is run by a Catholic religious order and offers residential care, memory care, and skilled nursing on one campus.

How did New Bethany Residential Care do on recent health and safety inspections?

New Bethany Residential Care had 6 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit New Bethany Residential Care?

Submit the Request Information form on this page to connect with New Bethany Residential Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at New Bethany Residential Care? Claim this listing to update photos, pricing, and details. It's free.

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