5(17 ratings)· Honolulu average: 4.5
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Neogen Care - Home Health Agency - Hawaii provides in-home health and hospice services in Honolulu, with families consistently praising specific caregivers by name for compassionate, attentive care. Reviewers highlight strong physical therapy outcomes and staff who go beyond basic duties to advocate for patients' needs.
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Neogen Care - Home Health Agency - Hawaii is a home health agency serving Honolulu, Hawaii offering Home Health. Families rate it 5.0 out of 5 across 17 reviews.
Neogen Care is a home health and hospice agency based in Honolulu, Hawaii, providing in-home care services for patients recovering from illness and injury.
Families consistently praise the agency's caregivers for bringing genuine warmth and attentiveness to their work. Multiple reviewers highlighted staff members by name, particularly Kimo, who families describe as advocating for patients' needs, responding quickly to concerns, and arriving with a positive attitude, and Jenny, noted for her gentle, compassionate approach. A physical therapist, Eric Leon, earned recognition for his close attention to patient progress and exercise programs that exceeded what families experienced in hospital or facility settings. Families also noted that Neogen listens carefully to feedback and adjusts care accordingly, which proved especially valuable when supporting patients with complex needs like amputation care.
The agency holds a 5-star rating across 17 Google reviews, with families consistently describing their experience as professional, caring, and effective in supporting recovery and healing.
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Help Me Choose5overall · 17 ratings combined
5★ on Google (17)
George Nakashima
Jan 2026
Eric Leon the physical therapist did an excellent work in helping my wife Janet Nakashima recover from her injury. She is walking much better from the beginning of her therapy..Eric pays a close attention to the patient’s needs. He is the best PT that we worked with..His exercise is better than the one that hospital or nursing home provided. I would recommend Eric to any of my friends that needs PT.
Oakirangi Unga
Dec 2025
NeoGe Hawaii has shown how to accommodate and know what to look for when it comes to a Hawaii Patient. They listen to your feedback and concerns that you will have and make note of it. Kimo especially has been helpful with any asks that we bring up and helps to make sure to see if anything is alarming or we might see as alarming. We are a amputation and that is a lot of care in itself, so making sure there is a high service in that area specifically helps. Thank you Kimo. Take care of the healthcare workers especially in Hawaii. They help make Hawaii, Hawaii.
Frederick Nunes
Dec 2025
Neogen has provided excellent home care services for me. Kimo and Jenn have been caring and professional. They arrive as scheduled and not only provide physical care, they are also compassionate and listen to me as I discuss my concerns with them. I believe that my wound has gotten better since I have been under their care. Kimo especially has a cheerful personality that makes me feel good.
James Anderson
Nov 2025
Aloha, Just wanted everyone to know I was blessed and so grateful to have Jenny and Kimo assigned to take care of me! Kimo always on top of things and quick on responses, always bringing a positive attitude. Jenny is a delight! Always so gentle in the process of my care. Brings a smile and so uplifting. Always look forward to seeing her. Thanks so much you too!! Healing hands with Jenny so blessed.
Kristine McCarthy
Sep 2025
If I could give 10 stars to Kimo and his staff who went way beyond the call of duty I would. Kimo stepped up to the plate and every time he walked in our door to take care of my mom he brought love and sunshine and incredibly genuine care. He was instrumental in being my mom’s advocate for additional sessions when my mom needed it. There is a certain skill set needed for home health care and not only did Kimo and his staff exceeded the skill set they brought with them every single time that extra care, the extra love, the extra that made my mom feel loved and taken care of. For me, that care I will always remember and be deeply thankful for. Kimo and staff, thank you for all of it. You made this daughter very grateful for you. Aloha and all my love
Neogen Care - Home Health Agency - Hawaii is a Medicare-certified home health agency (certified since 2024). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
How patients did
Service area
Neogen Care - Home Health Agency - Hawaii reports serving 25 ZIP codes, including Honolulu, Aiea, Ewa Beach, Hauula, Kailua, Kaneohe, Kapolei, Mililani, Pearl City, Wahiawa and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 127316. National figures are the average across all certified agencies.
Neogen Care - Home Health Agency - Hawaii offers Home Health.
Neogen Care - Home Health Agency - Hawaii is located at 770 Kapiolani Blvd Ste 714 in Honolulu, Hawaii.
Neogen Care - Home Health Agency - Hawaii provides in-home health and hospice services in Honolulu, with families consistently praising specific caregivers by name for compassionate, attentive care. Reviewers highlight strong physical therapy outcomes and staff who go beyond basic duties to advocate for patients' needs.
Yes. Neogen Care - Home Health Agency - Hawaii is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
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