4.4(58 ratings)· Mount Vernon average: 4.8
1 / 5CMS Care Compare
Families describe Nature Trail Health and Rehab Center as a compassionate skilled nursing and rehab community where staff go out of their way to make residents and families feel welcomed and supported. Reviewers consistently praise the attentiveness and warmth of the care team, including specific mentions of strong leadership. With a 4.4 rating from 58 Google reviews, sentiment is largely positive, though the community offers no published pricing or amenity details.
AI-generated from reviews and community data.
Nature Trail Health and Rehab Center is a senior living community in Mount Vernon, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 58 reviews.
Nature Trail Health and Rehab Center is a 74-bed skilled nursing and long-term care facility in Mount Vernon, Illinois, serving patients who need rehabilitation and ongoing medical support.
Families frequently praise the warmth and attentiveness of the staff, with several noting that caregivers treat residents with genuine compassion and go beyond typical care duties. The Activities Director is singled out for creating a fun, engaging environment. Leadership is mentioned as hands-on and dedicated. However, reviews reveal significant operational concerns: multiple families report lost or misplaced personal items, medication errors, and inconsistent assistance with meals, one family noted waiting over an hour for help eating, leading to substantial weight loss. COVID protocols were also cited as mismanaged in at least one account.
The facility holds a 4.4 out of 5 rating across 58 reviews. While many families describe exceptional personal attention and a welcoming atmosphere, the pattern of medication mix-ups and inadequate support with daily activities suggests variable quality in day-to-day care delivery.
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Help Me Choose4.4overall · 58 ratings combined
4.4★ on Google (58)
Carl E Cash (Carl)
May 2026
Our family is incredibly grateful for the care my mother received here. The staff didn't just provide medical support; they showed true compassion and empathy every single day. They were always available to answer our questions and supported our entire family through a difficult time. It is rare to find a team that treats residents like their own family, and we cannot thank them enough for their dedication.
leeann Corsere
Aug 2025
I love how they take great care of the patients
Tim Fulton
Feb 2025
I appreciate how well we treated upon arrival with my mother. We were scheduled to go somewhere else and that other location was horrible. My father was here in 2016 and he was treated very well. Everyone there did everything they could to welcome my mom and help her be comfortable. This is never easy but they certainly made the process easier. They even understand that I’m trying to get her closer to where I live and want to help me accommodate that as well. What a great group of compassionate people.
jaci owen
Feb 2025
Everyone was pleasant and helpful. They seem very upbeat with the residents. My nephew has been there for a while. He likes the people there and tells us that they treat him well.
Farrah Barnes
Nov 2024
Summer never disappoints! She is extremely aware of her surroundings and always there to help before being asked. I love visiting when she is working my dad’s hall.
9 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedCorrected Dec 28, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Feb 21, 2025
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Feb 21, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2024
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 29, 2023
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 29, 2023
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 29, 2023
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 29, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2023
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Nov 29, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2023
Address patient/client population and determine types of services needed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Nature Trail Health and Rehab Center offers Skilled Nursing / Long Term Care.
Nature Trail Health and Rehab Center is located at 1001 South 34th Street in Mount Vernon, Illinois.
Families describe Nature Trail Health and Rehab Center as a compassionate skilled nursing and rehab community where staff go out of their way to make residents and families feel welcomed and supported. Reviewers consistently praise the attentiveness and warmth of the care team, including specific mentions of strong leadership. With a 4.4 rating from 58 Google reviews, sentiment is largely positive, though the community offers no published pricing or amenity details.
Nature Trail Health and Rehab Center had 9 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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