MyLivingChoice

Mymichigan Medical Center Sault

500 Osborn Boulevard

2.9(128 ratings)

Mymichigan Medical Center Sault, photo 11 / 2

Quick Facts

Total units
51
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
51

What Families Think

Reviews mostly describe emergency-room and hospital-based experiences rather than long-term nursing care, with families reporting inconsistent quality between departments. Some praise attentive nurses and physicians, while others describe serious lapses in communication and delayed treatment.

The Good

  • Nurses on inpatient floors described as attentive
  • ICU staff praised for thorough testing
  • Some doctors praised for bedside manner
  • Positive experiences reported after surgery and ER visits

The Bad

  • Reports of long ER wait times during urgent pain
  • One report of a doctor ignoring family requests to transfer a patient
  • One reviewer felt care level was inadequate for a critical case
  • Overall Google rating of 2.9 reflects mixed experiences

AI-generated from reviews and community data.

Mymichigan Medical Center Sault is a senior living community in Sault Ste. Marie, Michigan offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.9 out of 5 across 128 reviews.

About Mymichigan Medical Center Sault

Mymichigan Medical Center Sault is a skilled nursing / long term care community in Sault Ste. Marie, Michigan. The community is licensed for up to 51 residents.

Families rate Mymichigan Medical Center Sault 2.9 out of 5 based on 128 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Mymichigan Medical Center Sault

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Mymichigan Medical Center Sault

2.9overall · 128 ratings combined

2.9★ on Google (128)

Amanda Keenan

Mar 2026

via Google

Brought my husband there tonight in excruciating pain to the point where he felt he was going to pass out. More than likely an infection that needs immediate treatment. Waited 3 hours and still didn’t get seen. My husband was frustrated an exhausted and we expressed urgency multiple times and they did not seem to care.

Dorothy Laplant

Mar 2026

via Google

I had knee surgery done and the people are very nice there thanks to the doctor and the nurse my knee feels a 100% better

Patty Rasmussen

Nov 2025

via Google

I got bitten by my cat when she had a seizure. I went first to urgent care. It was 200 so went to er. They were great!! Took x rays and I went in pt two days!! Nurses doctors dietary and aides were kind and supportive. I can’t thank them enough

Thomas Money

Sep 2025

via Google

Had to go to the ER, nurses were fantastic. Everyone explained everything to me. Then got admitted to the 2nd floor ICU, they were very very meticulous in testing. Nurses were great with a few really standing out. Had Dr O'Connor responsible for my care, he was excellent. Not just in terms of being a good doctor, but in taking time to discuss things with you and really seemed to care, excellent bedside manner. It was my first time at your hospital, but you guys made a crappy situation bearable. Food overall was ok.

Lauri Blemke

Aug 2025

via Google

My aunt went in not able to talk or swallow, ER Dr, has no care in the world, did not tell us anything, we asked for her to be transferred. They ignored our request. They admitted her and the Nurses on the 2nd floor were great with my aunt, the doctors did not do what they needed to or what we suggested to help my aunt. They blew it off and said they can take care of her. Obviously not!! A kidney doctor came in and asked why is she here, we said you tell us, we asked for her to be transferred multiple times. That is when they decided to get her to Munson, but it was to late. They are not skilled for higher level of care. My aunt passed away at Munson Medical, who were amazing and did every testing possible to try and save her life. War Memorial MyMichigan let her down and now we lost my aunt. Not happy with this hospital at all. Go elsewhere for care. Do not go to MyMichigan.

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Government Inspection History

8 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 14, 2026Fire Safety StandardHealth Standard13 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Feb 19, 2026

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2026

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2026

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026

Mar 13, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

Feb 19, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025

Jan 31, 2025Health Complaint2 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2025

Jan 16, 2025Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2025

Dec 4, 2024Fire Safety StandardHealth Standard12 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 19, 2025

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

Oct 20, 2023Fire Safety StandardHealth Standard13 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2023

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2023

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 28, 2023

Jul 27, 2023Health ComplaintInfection Control2 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mymichigan Medical Center Sault offer?

Mymichigan Medical Center Sault offers Skilled Nursing / Long Term Care.

Where is Mymichigan Medical Center Sault located?

Mymichigan Medical Center Sault is located at 500 Osborn Boulevard in Sault Ste. Marie, Michigan.

What do families say about Mymichigan Medical Center Sault?

Reviews mostly describe emergency-room and hospital-based experiences rather than long-term nursing care, with families reporting inconsistent quality between departments. Some praise attentive nurses and physicians, while others describe serious lapses in communication and delayed treatment.

How did Mymichigan Medical Center Sault do on recent health and safety inspections?

Mymichigan Medical Center Sault had 8 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mymichigan Medical Center Sault?

Submit the Request Information form on this page to connect with Mymichigan Medical Center Sault and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Sault Ste. Marie.