Virginia Relf
Jul 2026
Every aspect of my visit was the best, except that I waited 1 3/4 hours to get to see the doctor.
4.6(86 ratings)· Pomona average: 3.7
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1 / 5CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Mt. San Antonio Gardens are mixed: several residents and families praise the grounds, staff, and community atmosphere, while one detailed account raises serious concerns about staffing conduct in memory care and the organization's financial and legal troubles. The community carries a strong overall Google rating, but the most recent review flags significant uncertainty about its future ownership and fee structure.
AI-generated from reviews and community data.
Mt. San Antonio Gardens is a senior living community in Pomona, California offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.6 out of 5 across 86 reviews.
Mt. San Antonio Gardens is an assisted living community in Pomona, licensed for up to 520 residents. It is operated by a non-profit corporation and holds a 5 of 5 overall star rating from CMS, with 64 Medicare and Medicaid certified beds.
The community offers 24-hour staffing, an on-site registered nurse, medication management, and emergency call systems. Private rooms with private bathrooms, housekeeping, laundry service, dietary accommodations, wheelchair accessibility, and social activities and gathering spaces are available.
Reviewers describe the community in mixed terms. Some praise the grounds, staff, and services, highlighting the diversity and compassion of residents. Others have raised concerns about staff conduct and communication, suggesting families stay closely connected with their loved ones to ensure their wellbeing.
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Help Me Choose4.6overall · 86 ratings combined
4.6★ on Google (86)
Virginia Relf
Jul 2026
Every aspect of my visit was the best, except that I waited 1 3/4 hours to get to see the doctor.
X Ry2812
Apr 2026
If your mom or dad is living here or in any other assisted living facility, please keep communicating with your parents to make sure everything is fine. Some elderly people are just afraid to tell their families regarding the treatment they receive or the bad attitude shown by the staff. For example, one staff at Taylor Memory Care of Mt San Antonio Gardens named Michelle, she always yells and or shows impatience towards the elderly people living here and the elderly people seem to be under heavy stress everytime she's around but whenever a family member is visiting, she is always nice to these elderly people. Why in the world she keeps working here if she doesn't have what it takes to care for the elderly people.
Alan Sordo
Jul 2025
Best place to have your loved ones cared for, unless Maria Nogoy and Summer the best nurses, move onto anothet facility. Then follow them. They are the nicest, best nurses yet.
JANE MUIR
May 2025
I should have hit the five star rating. I have lived here for just over 2 years. The grounds, the staff, and the services are great but the best part are the people. Living here is truly to be being of part of a diverse, inquisitive, and compassionate community. Check us out.
Marlene
Mar 2025
Paradise Lost: A Prestigious Retirement Community's Fall from Grace When you've spent your life savings on a peaceful retirement, the last thing you want to hear is that your community might be going under. But that's exactly what my friends who live at Mt San Antonio Gardens are facing – and the story of how they got here reads like a masterclass in how not to run a retirement facility. First came the 2022 $1.7 million class action lawsuit wage theft settlement, a blow that would make any auditor wince. Next a 2022 Medicare hefty fine for the serious injury of a 90 year old resident in their nursing facility. Recently they failed to heed the warnings from their IT Director about a vulnerability in their website and were cyber hacked for $500k. But then in 2024, the community's leadership misinterpreted California's Senate Bill 525, a new healthcare worker minimum wage law, in spectacular fashion. They thought they had to comply. They didn't. Here's where things went wrong: Mt San Antonio Gardens isn't even covered by SB 525. The law, as clearly written, only applies to healthcare facilities affiliated with acute care providers or controlled by hospital networks– and Mt San Antonio Gardens is neither. But that didn't stop them from hiking monthly fees from $4,098 to $4,501 – a jaw-dropping 10% increase that they blamed on "SB 525 compliance." A multi-million dollar error that will live on in perpetuity. Now, in a quietly released statement that feels like whispering bad news during a thunderstorm, the Board of Directors has admitted the community might not survive as a standalone non-profit. Most residents do not know about this yet - they follow what leadership tells them without question. and do not read written material. For other residents, this news lands somewhere between concerning and terrifying. Their options? They could be bought out by Episcopal Communities & Services – the only California non-profit currently in the acquisition game. But that's the same organization that runs the MonteCedro Community in Altadena, where just last month, firefighters had to rescue two elderly women left behind by staff during the Eaton wildfire evacuations. Scary. The alternative might be worse: a for-profit takeover. With 32 acres of prime real estate in the cities of Claremont and Pomona suddenly subject to property taxes, residents' monthly fees would soar even higher than that mistaken SB 525 increase. For the seniors who chose Mt San Antonio Gardens as their forever home, watching their community's financial stability crumble is like seeing storm clouds gather over their sunset years. They've got access to the reports and statements, sure – but what they really need, and don't have, is clarity about their future. The State of California only requires 60-days notice to residents when their community is sold. The harsh reality? What started as a simple legal misinterpretation has snowballed into an existential crisis for one of California's most established retirement communities. And for its residents, the financial forecast isn't just shaky – it's looking like a 10.0 earthquake is coming.
4 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Construct fire resistant interior walls.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Mt. San Antonio Gardens offers Assisted Living.
Mt. San Antonio Gardens is located at 900 East Harrison Avenue in Pomona, California.
Mt. San Antonio Gardens carries a 4.6 out of 5 rating from 86 Google reviews. San Antonio Gardens are mixed: several residents and families praise the grounds, staff, and community atmosphere, while one detailed account raises serious concerns about staffing conduct in memory care and the organization's financial and legal troubles. The community carries a strong overall Google rating, but the most recent review flags significant uncertainty about its future ownership and fee structure. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Mt. San Antonio Gardens had 4 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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