1 / 5CMS Care Compare
Most reviewers describe strong rehabilitation care at this skilled nursing facility, praising the physical and occupational therapy teams and the friendliness of staff during recovery stays. However, one detailed account raises serious concerns about the facility's ability to manage dementia-related behaviors and about follow-through on discharge paperwork.
AI-generated from reviews and community data.
Monterey Park Convalescent Hospital is a senior living community in Monterey Park, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 25 reviews.
Monterey Park Conv Hosp is a skilled nursing facility located in Monterey Park, California, providing compassionate skilled nursing care 24 hours a day. The facility offers rehabilitation services designed to help residents regain their independence and return to their homes following hospitalization.
The facility recognizes the unique needs of patients and provides a secure environment that meets both social and clinical needs while promoting independence. A dedicated team of professionals works together with patients and their families to determine optimal treatment plans for each situation. Patients are empowered through individualized programs to work toward restoring maximum functionality, independence, and ability.
Social Services at the facility assist both patients and their families by providing essential information, managing requests and concerns, and helping with care planning and discharge planning. The facility creates positive and uplifting social programs and individualized activities that match patient needs and capabilities, with friends and family welcome to participate.
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Help Me Choose4.2overall · 25 ratings combined
4.2★ on Google (25)
Patricia A w Watson
Jun 2026
The best part of this facility was the friendliness from staff and the cleanest of the areas. I have great report from phisical therapy and I enjoy my stay atthis facility, definatly a five start facility and recomended t on place your love ones
Laurie Tran
Jun 2026
I would not recommend this convalescent hospital to families caring for loved ones with dementia or Alzheimer's disease. My father stayed at this facility for approximately one month, and during that time it became clear that the staff lacked sufficient training and experience in managing patients with dementia-related behaviors, particularly sundown syndrome. On one occasion, I received a phone call at 1:00 a.m. asking me to come to the facility because my father was awake, talking, and bothering the nursing staff. About two weeks later, I received another call at 5:00 a.m. with the same request. During that call, I was told that if I did not come in, they would transfer my father to another facility. As a family member, I understand that caring for dementia patients can be challenging, but these behaviors are common symptoms of the disease and should be expected in a facility that accepts patients with dementia and Alzheimer's. It was concerning to feel pressured to come in during the middle of the night because the staff could not adequately manage his condition. My disappointment continued after my father's discharge. The discharge coordinator, Michelle Wang, informed us that she would submit the paperwork to begin the IHSS (In-Home Supportive Services) application process on our behalf and told us we should receive documentation within one to one-and-a-half weeks. After 1.5 weeks passed without receiving anything, I contacted her and was told she would look into it. When another 1.5 weeks went by with no update, I personally visited the IHSS office to check on the status of my father's application. To my shock, I was informed that no application had ever been started. As a result, we lost three valuable weeks waiting for a process that had never been initiated. Had we been told the truth from the beginning, I could have submitted the application myself and avoided the delay. Families caring for elderly loved ones already have enough stress without being given inaccurate information that affects important support services. Overall, my experience was extremely disappointing. The facility demonstrated a lack of preparedness for dementia patients and failed to follow through on important discharge-related responsibilities. I hope management takes steps to improve staff training and communication so that other families do not experience similar issues.
Sher C.
Jan 2026
I am a retired RN and help oversee my older brother’s care from San Diego. Unlike our experience at a previous SNF, the care, including OT and PT, that he received at Monterey Park was incredible. He received exceptional care. My brother frequently told me he loved it there and that each, and every person worked extremely hard and showed dedication to their job. He said there was an air of positivity from every staff member. They came to his room frequently to ensure all needs were being met. They always directed my calls to the correct person, whether it be regarding physical therapy, the RN, or discharge planner. And each person was very professional, friendly and knowledgeable. Monterey Park will be our first choice should he ever need skilled nursing care again in the future! Thank you to everyone for taking such great care of my brother!
Ignacio Martinez
Dec 2025
I had an exceptional experience with this nursing home and rehab center, the facility is beautiful and the people in this facility creates a warm welcoming once you arrive to the building, they are highly skilled and attentive in their approach. The rehab team is highly skilled and they help me regain my strength faster tan expected, their personal guidance and encouragement made al the difference during my difficult recovery process. I also enjoye the time i had with activity department, playing games and the best part was walking and dancing during the happy feet program.
Vilma Valencia
Nov 2025
I have had an exceptional experience in this nursing home, with the nurses and rehab department. From the moment I arrived, the staff made me feel like family by showing me kindness and compassion. They are genuinely dedicated to provide the best care by creating a warm welcoming environment that puts residents at ease. The therapist and nurses are highly skilled, attentive, and personalized in their approach, helping me gain full recovery and confidence. I will highly recommend this place to everyone who want their love ones to get good care.
4 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 9, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Jun 9, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Jun 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Jun 20, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 23, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Oct 23, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2021
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2021
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2021
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2021
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2021
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2021
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2021
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Nov 17, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Monterey Park Convalescent Hospital offers Skilled Nursing / Long Term Care.
Monterey Park Convalescent Hospital is located at 416 N Garfield Ave in Monterey Park, California.
Most reviewers describe strong rehabilitation care at this skilled nursing facility, praising the physical and occupational therapy teams and the friendliness of staff during recovery stays. However, one detailed account raises serious concerns about the facility's ability to manage dementia-related behaviors and about follow-through on discharge paperwork.
Monterey Park Convalescent Hospital had 4 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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