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Monterey Healthcare & Wellness Centre

1267 San Gabriel Blvd

4(33 ratings)· Rosemead average: 4.3

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Monterey Healthcare & Wellness Centre, photo 11 / 2

Quick Facts

Total units
96
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
96
Care focus
Skilled nursing and rehabilitation, not memory care
Therapy services
On-site physical therapy for post-surgery recovery
Community programming
Long-standing on-site bible class for residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Monterey Healthcare & Wellness Centre are sharply divided. Several visitors and community members praise the staff as warm and helpful, while two detailed accounts describe serious mistreatment, rough handling, and a prison-like atmosphere. This split suggests families should look closely into current conditions before choosing this facility for a loved one.

What reviewers praise

  • Staff described as nice and helpful to families
  • Long-running bible class praised by volunteer for 12 years
  • In-house physical therapy for post-surgery recovery
  • Team-based approach for patients needing rehab before lower-level placement

What reviewers flag

  • One report of staff yelling at a resident
  • One detailed account of forceful physical restraint by staff
  • One account of a resident's phone being withheld to prevent calling for help
  • One review described the facility as feeling 'like a prison'

AI-generated from reviews and community data.

Monterey Healthcare & Wellness Centre is a senior living community in Rosemead, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 33 reviews.

About Monterey Healthcare & Wellness Centre

Monterey Healthcare & Wellness Centre is a skilled nursing and rehabilitation facility in Rosemead, California, offering comprehensive behavioral health and rehabilitation services. The facility operates as a secure environment with a team-based approach to treatment, staffed by professional nurses and therapists committed to delivering high-quality care in a positive environment.

The center provides in-house therapy services focused on helping patients recover from surgery, injury, and serious illnesses. Physical therapists work directly with patients to develop treatment plans aimed at restoring mobility, strength, and independence. The facility emphasizes therapeutic and comfortable care, with around-the-clock attention and personalized focus on each patient's recovery and reintegration into society.

Additional services include medication management and a variety of social services designed to meet patients' needs with precision and compassion. The facility offers amenities and programs geared toward promoting overall well-being and recovery, with opportunities for engagement, recreation, and socialization. Staff are dedicated to helping patients regain their independence and enjoy the best possible quality of life.

Types of Care at Monterey Healthcare & Wellness Centre

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Monterey Healthcare & Wellness Centre

4overall · 33 ratings combined

4★ on Google (33)

soniakolluru

Nov 2025

via Google ↗ · Report

Severe Mistreatment and Rights Violations at Monterey Healthcare and Wellness Centre (Rosemead, CA)! I lived at Monterey Healthcare and Wellness Centre, 1267 San Gabriel Blvd, Rosemead, CA 91770, between December 2021 and January 2022, and I need to share what happened there so others are aware. One night, after staff refused to give me a cigarette at the usual time, I became upset and started throwing small objects. As I walked toward another part of the wing, a male staff member came up behind me and forcefully twisted my arm backward three separate times, causing excruciating pain. I was not attacking anyone. Afterward, staff took away my personal phone, saying I could have it back once I was calm. Although I had used the charger earlier that evening in an act of self-harm, I calmed down soon after. Even then, they still refused to return my phone or allow me to contact anyone. Instead of calling law enforcement or getting help, one staff member mocked me and said, “What will the police do?” Because my phone was withheld, I couldn’t call for help until the next morning. When I finally did, the Sheriff confirmed it was considered battery. In my opinion, this facility violated basic resident rights by using unnecessary force and denying me access to communication. No one deserves to be treated like that, especially while in care and already in distress. I’m posting this publicly because I want transparency, accountability, and to make sure no other resident ever experiences what I did.

myatt watkins

Sep 2025

via Google ↗ · Report

I've been hosting a bible class at Monterey 4 the past 12 years! And its always been a pleasure! The staff and residents have always been great 2 work with! Thanks 2 the residents the experience has always been electric and a blessing!!!

Debby Castillo

Aug 2025

via Google ↗ · Report

Love the Monterey healthcare , all the staff are always nice to us when we visit. They are very helpful, the answer any questions or concerns we have. They are there for the family:)

Alvin Muralla

Jun 2025

via Google ↗ · Report

Monterey Healthcare & Wellness Centre, is just the right place to go for patients who needs more time to mentally and physically stabilize and get ready for lower level placements for quality of life. It has trained healthcare professionals who knows how to take care of the type of patients that it has.

Steven Honeycutt

Mar 2023

via Google ↗ · Report

Wish I could give a zero star rating. My Father-in-law just got out of there a few days ago. This place is horrible. We're 2,500 miles away in NC so there isn't anything we could do for him while he was there. We thankfully was able to get him out of there and have him transported by an outstanding medical transport co. across the country to a wonderful facility that is near us here in NC. called Terra Bella. I could hear staff yelling at him when my wife was on the phone with him when he was at Monterey. The 3 outstanding people that transported him to NC said that Monterey was a horrible place when they walked in. One of them said it was like a prison. I not only wouldn't ever pick this place for a family member, I wouldn't pick it for my worst enemy.

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By submitting, you're okay with us and Monterey Healthcare & Wellness Centre reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

15 inspection visits in the last three years, 82 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 1, 2026Health Complaint2 citations
  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2026

Mar 27, 2026Fire Safety StandardHealth ComplaintHealth Standard21 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2026

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 20, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 24, 2026

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Apr 20, 2026

  • Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

    Severity B of L: potential for minimal harm, patternCorrected Apr 20, 2026

Mar 20, 2026Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2026

Mar 13, 2025Health Complaint1 citation
  • Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2025

Feb 14, 2025Fire Safety StandardHealth Standard21 citations
  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

    Severity B of L: potential for minimal harm, patternCorrected Mar 7, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Mar 7, 2025

Jan 16, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2025

Sep 20, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

Aug 6, 2024Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2024

Jul 23, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2024

May 8, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2024

Mar 15, 2024Fire Safety StandardHealth Standard26 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2024

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 15, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Apr 8, 2024

  • Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

    Severity B of L: potential for minimal harm, patternCorrected Apr 8, 2024

Feb 26, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2024

Nov 3, 2023Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023

Sep 12, 2023Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 29, 2023

Aug 17, 2023Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

  • Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Monterey Healthcare & Wellness Centre offer?

Monterey Healthcare & Wellness Centre offers Skilled Nursing / Long Term Care.

Where is Monterey Healthcare & Wellness Centre located?

Monterey Healthcare & Wellness Centre is located at 1267 San Gabriel Blvd in Rosemead, California.

What do families say about Monterey Healthcare & Wellness Centre?

Monterey Healthcare & Wellness Centre carries a 4.0 out of 5 rating from 33 Google reviews. Reviews of Monterey Healthcare & Wellness Centre are sharply divided. Several visitors and community members praise the staff as warm and helpful, while two detailed accounts describe serious mistreatment, rough handling, and a prison-like atmosphere. This split suggests families should look closely into current conditions before choosing this facility for a loved one. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Monterey Healthcare & Wellness Centre do on recent health and safety inspections?

Monterey Healthcare & Wellness Centre had 15 government inspection visits in the last three years, with 82 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Monterey Healthcare & Wellness Centre?

Submit the Request Information form on this page, or contact Monterey Healthcare & Wellness Centre directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Monterey Healthcare & Wellness Centre? Claim this listing to update photos, pricing, and details. It's free.

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