Debi Love
Jun 2026
Good care
1 / 3Quick Facts
- Total units
- 60
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 60
- Inspections
- View history (29 citations)
- Memory care
- 12-bed Special Care Unit for Alzheimer's residents
- Nursing coverage
- Licensed nurse on duty 24 hours daily
- RN hours
- Registered nurse on-site at least 8 hours daily
- Operating history
- Operating in Monroe City since 1977
- Community group
- Volunteer auxiliary founded in 1991 for activities
CMS Care Compare
What Families Think
Reviews of Monroe City Manor are mixed, with some families praising the quality of care and CMS ratings while others describe serious concerns about overnight staffing and call-bell response. A separate complaint highlights billing and administrative follow-through issues after a resident transferred to another facility.
The Good
- Praised as best nursing home in area per CMS grades
- Registered nurse and licensed nurse on duty
- On-site PT, OT, and speech therapy
- Dedicated Special Care Unit for Alzheimer's residents
- Family-style activities including outings and Resident Choice Meals
The Bad
- One report of overnight staff ignoring call bells and resident neglect
- One report of unresolved billing dispute over cancelled dental insurance
- Reviewer says staff can be rude to residents at night
AI-generated from reviews and community data.
Monroe City Manor Care Center is a senior living community in Monroe City, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 11 reviews.
About Monroe City Manor Care Center
Monroe City Manor Care Center is a 60-bed skilled nursing facility in Monroe City, Missouri, offering Medicare and Medicaid certified care. The facility has operated since 1977 and includes a 12-bed Special Care Unit established in 1997 for residents with Alzheimer's disease and special needs. Nursing staff includes a Licensed Professional Nurse on duty 24 hours per day and a Registered Nurse on duty at least 8 hours daily, with qualified nurse aides providing support.
The facility provides on-site rehabilitation therapy services including physical, occupational, and speech therapy available on both inpatient and outpatient bases. The active therapy department works to restore residents to their previous physical condition, with therapists available throughout the recovery process. Social Services staff assist with admission and discharge planning and counsel families regarding financial eligibility for Medicare and Medicaid.
Activities are coordinated by a qualified Activities Director and staff seven days a week, with programs tailored to individual interests upon admission. The Monroe City Manor Auxiliary, established in 1991, organizes community volunteers for bingo, crafts, and resident socialization. A recently purchased van accommodates outings including local theater productions, shopping trips, area attractions, and special meal opportunities.
The dining program features a bright, spacious dining room with restaurant-style service where residents choose from selective menus at flexible meal times. The dietary department emphasizes nutritious, attractive meals, and residents attending Resident Council select a special "Resident Choice Meal" prepared monthly. Additional amenities include daily laundry services, weekly beauty shop services with shampoo and sets, and a variety of daily activities offered during evenings and weekends.
Types of Care at Monroe City Manor Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Monroe City Manor Care Center
3.7overall · 11 ratings combined
3.7★ on Google (11)
Mindy D
Jun 2023
My father was a resident at this facility in 2021. While a resident there he had dental insurance that was paid through his monthly bill. My father requested that this dental insurance be cancelled in March or April of 2022. Rae, the office person assured us she would cancel it. My father went to a new facility in August of 2022 and he received a final bill for his care from Monroe City Manor. This bill included three months of dental insurance. Someone failed to do their job and cancel this when asked. Several letters including a certified letter was sent stating he was not paying for something he did not want and the home failed to cancel. No one seems to be addressing this issue and they continue to send a bill. The letters have recently been "returned to sender" as they refuse to address the issue. Now he is receiving telephone calls in regards to this bill. Watch your nursing home bills and always follow through with your disputes. He is not paying for this because someone failed to do their job. This is Monroe City Manor's debt, not his
Christopher Lake
Dec 2022
The third shift (overnight) employees at Monroe City Manor Care Center have been ignoring calls for help from the residents. My grandmother is a current resident and can not get up to use the restroom or get a drink by herself. She has total continence and does not need nor should she be expected to wear a diaper. She has complained for days now. Her and I are both afraid that if I call to ask them to please do better and be more thorough that they will treat her worse or neglect her more. She claims that some of the staff is very rude to her. She has always been the most honest and understanding person that I know. They are advertising their 5 star rating currently to attract more people in need of help when they clearly do not have proper staff to care for each of the current residents living there. Please fix this immediately.
Steve and Joni Halpin
Jun 2019
Best nursing home in the area per CMS grades.
Government Inspection History
4 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 21, 2025Fire Safety StandardHealth Standard10 citations
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity K of L: immediate jeopardy, patternCorrected Sep 18, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity K of L: immediate jeopardy, patternCorrected Sep 16, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2025
Nov 16, 2023Fire Safety StandardHealth Standard16 citations
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Establish policies and procedures for volunteers.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Dec 31, 2023
Jul 5, 2023Health Complaint1 citation
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 2, 2023
Nov 11, 2020Fire Safety StandardHealth Standard2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2020
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Monroe City Manor Care Center offer?
Monroe City Manor Care Center offers Skilled Nursing / Long Term Care.
Where is Monroe City Manor Care Center located?
Monroe City Manor Care Center is located at 1010 Highway 24 & 36 East in Monroe City, Missouri.
What do families say about Monroe City Manor Care Center?
Reviews of Monroe City Manor are mixed, with some families praising the quality of care and CMS ratings while others describe serious concerns about overnight staffing and call-bell response. A separate complaint highlights billing and administrative follow-through issues after a resident transferred to another facility.
How did Monroe City Manor Care Center do on recent health and safety inspections?
Monroe City Manor Care Center had 4 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Monroe City Manor Care Center?
Submit the Request Information form on this page, or contact Monroe City Manor Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Monroe City Manor Care Center? Claim this listing to update photos, pricing, and details. It's free.
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