Iris Gonzalez
Mar 2026
There is insufficient staff in the home care unit; the rooms lack cleanliness, and the bathrooms are horribly dirty, moldy, and lack lighting.
Millennium Institute
Calle Cosme Reparto San Lucas
4.1(154 ratings)
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1 / 5Quick Facts
- Total units
- 35
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 35
- Inspections
- View history (38 citations)
- Therapy services on-site
- Physical, occupational, and speech therapy offered
- Respite care option
- Short-term respite stays for hospice pain management
- Target care population
- Designed for residents with no rehabilitation potential
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Millennium Institute are mixed: several families praise the cleanliness, friendly staff, and good food, while others report understaffing, dirty conditions in parts of the facility, and concerns about care quality, especially for dementia patients.
What reviewers praise
- Staff described as friendly and knowledgeable
- Facility praised as very clean by multiple reviewers
- Food quality praised even by picky eaters
- On-site physical, occupational, and speech therapy
- Social work support for patients and families
What reviewers flag
- Multiple reports of understaffing and unclean, moldy bathrooms
- One report of inadequate post-surgery rehab care
- Reviewer said staff lack ability to care for dementia patients long term
- One report describing the facility as overpriced for long-term dementia care
AI-generated from reviews and community data.
Millennium Institute is a senior living community in Rio Piedras, Puerto Rico offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 154 reviews.
About Millennium Institute
Millennium Institute For Advance Nursing Care Inc is a skilled nursing facility in Rio Piedras, Puerto Rico, providing specialized care for dependent adults due to advanced age or physical and mental disabilities. The facility offers 24/7 skilled nursing care, physical therapy, occupational therapy, speech therapy, recreational therapy, and medical staff.
The community provides both long-term residential care and short-term respite services for hospice patients requiring pain management and treatment of acute and severe clinical problems. Services are designed for individuals who do not require hospital-level care and typically have no rehabilitation potential.
Residents receive three meals daily plus two snacks, all prepared by experienced hospitality food service staff according to a diet manual and menu cycles developed by a nutritionist. The facility also offers weekly beauty services as part of its commitment to residents' appearance, health, and well-being.
Social work services are available during patient evaluation and throughout their stay, addressing social and family needs. Social work professionals coordinate medical and social aspects in conjunction with medical evaluation and family involvement.
Types of Care at Millennium Institute
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Millennium Institute
4.1overall · 154 ratings combined
4.1★ on Google (154)
Maria Chikita Pazos
Jan 2024
I wish I can give 0 stars. Awful place....it looks like a set of a horror movie. Horrible le staff, rude...no compassion what so ever. If by any chance you end up here...just run away. One of the biggest mistake and regret was not to just take my mother home for at home physical therapy after knee surgey. Silly me thought a rehab center would be better for her. One of her biggest complications has been the inadequate care she received right after surgery.
Yasmin Licha
Feb 2023
My mom is staying here and this place is amazing. It is beautiful! The staff is so nice, the care is awesome! The place is super clean! They take care of the patients. Their food is good, my mom is very picky and she hasn’t complained! I highly recommend it! They provide assisted living facilities and rehabilitation services!
Reyes Ruiz
Jun 2022
Speak clearly of your meds schedule, brand and dosage. The staff, the facilities, except the matresses, all are excellent. Well trained staff. Very friendly and with full knowledge. Super clean.
Fred Denis
Apr 2019
As a rehabilitation center for things like knee surgery it seems like an okay place, but as a long term home for people like my father who has Alzheimer's, I would not recommend it. It is way over priced and even though the staff are for the most part good caring people, they lack the ability to care for dementia patients. This is not a place I would recommend you place your loved one for long term care! I am so glad that I made the decision to move dad to another facility.
Government Inspection History
3 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 11, 2026Fire Safety StandardHealth Standard4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
May 1, 2025Fire Safety StandardHealth Standard12 citations
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Apr 16, 2024Fire Safety StandardHealth Standard22 citations
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 19, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2024
Provide rooms that can be unlocked from inside without a key.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Establish procedures for tracking staff and patients during an emergency.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 30, 2024
Provide a means of sharing information on occupancy/needs.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 30, 2024
Provide family notifications of emergency plan.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 30, 2024
Include a process for Emergency Preparedness collaboration.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 30, 2024
Provide and implement an infection prevention and control program.
Severity C of L: potential for minimal harm, widespreadCorrected May 9, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Millennium Institute offer?
Millennium Institute offers Skilled Nursing / Long Term Care.
Where is Millennium Institute located?
Millennium Institute is located at Calle Cosme Reparto San Lucas in Rio Piedras, Puerto Rico.
What do families say about Millennium Institute?
Reviews of Millennium Institute are mixed: several families praise the cleanliness, friendly staff, and good food, while others report understaffing, dirty conditions in parts of the facility, and concerns about care quality, especially for dementia patients.
How did Millennium Institute do on recent health and safety inspections?
Millennium Institute had 3 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Millennium Institute?
Submit the Request Information form on this page, or contact Millennium Institute directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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