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Midtown Manor

2001 Polk Street

3.1(18 ratings)· Hollywood average: 4.5

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Midtown Manor, photo 11 / 6

Quick Facts

Total units
105
Licensed capacity
105 residents

Florida AHCA

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Midtown Assisted Living Residence are sharply mixed, with an overall Google rating of 3.2 out of 5 from 20 reviews. Some families praise the caring staff and an especially hands-on director, while a notable number of reviewers describe serious, recurring problems with pest infestations, food quality, and resident care.

What reviewers praise

  • Staff described as caring and attentive
  • Director praised for being hands-on with residents
  • Accepted a resident others facilities had turned away
  • Ongoing room and building improvements noted

What reviewers flag

  • Multiple reports of persistent bedbug infestations over years
  • Several reviewers complained about poor food quality and small portions
  • One report of neglect leading to an ER visit
  • Complaints about abrupt eviction and staff attitude when concerns raised

AI-generated from reviews and community data.

Midtown Manor is a senior living community in Hollywood, Florida offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 18 reviews.

About Midtown Manor

Midtown Manor is an assisted living community in Hollywood, Florida, licensed for up to 105 residents. It offers 24-hour staffing, medication management, housekeeping, dietary accommodations, private rooms with private bathrooms, an emergency call system, wheelchair accessibility, and social activities and gathering spaces.

Reviewers describe the facility with significant mixed experiences. Multiple residents and families reported serious concerns about bedbug infestations affecting the building and affecting residents' health, problems with air conditioning repairs, small food portions, and complaints that staff became defensive when issues were raised. Some reviewers noted the facility's appearance did not match online photos. However, other visitors reported positive interactions with staff and management, describing them as caring and attentive, and one case manager praised the facility for accepting a resident with complex needs when other providers would not.

Types of Care at Midtown Manor

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Midtown Manor

3.1overall · 18 ratings combined

3.1★ on Google (18)

sarai637

Jun 2026

via Google ↗ · Report

As a case manager I am eternally grateful to Q and this facility for caring for my member when nobody else would accept him. They truly care about the well being of a human and don’t view them as just a paycheck. My member had been thru so much and was homeless for years, but they didn’t judge him, they helped him, and he is so beyond happy to be there. I feel blessed to have found this location, I can’t recommend this facility enough!! 🙏💕

Guy G.

Jun 2025

via Google ↗ · Report

I recently visited midtown manor for my mother and although it must be said: the building is old and somewhat small, I did get a good vibe overall. The staff and the director Mr. Dowdell were simply amazing and very involved with their residents. I've visited countless facilities but I've never run across a more caring and involved director. He's totally hands on with his residents and they seem to love him right back. They've made countless improvements and continue to upgrade rooms etc. Yes, those cosmetic things are important but the staff is way more important since they're the ones caring for our loved ones.

HOLLYWOODFL66

Dec 2024

via Google ↗ · Report

The pictures that they show on the Internet is very deceiving that place does not look like that in person very deceptive

Kay Fey

Sep 2024

via Google ↗ · Report

My brother was here for a while. They evicted him suddenly. Not only did we learn they were not licensed at the time for clients with mental illness, the building was plagued with bed bugs. Terrible place. Maybe under new management, they'll do better.

Sofia P.

Oct 2023

via Google ↗ · Report

My loved one was neglected to the point she needed to go to the ER. The nurse documented that my loved one came in with bed bugs and a nasty infection.<br><br>I don't recommend this place to anyone unless you hate your loved one

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Frequently Asked Questions

What types of care does Midtown Manor offer?

Midtown Manor offers Assisted Living.

Where is Midtown Manor located?

Midtown Manor is located at 2001 Polk Street in Hollywood, Florida.

What do families say about Midtown Manor?

Midtown Manor carries a 3.1 out of 5 rating from 18 Google reviews. Some families praise the caring staff and an especially hands-on director, while a notable number of reviewers describe serious, recurring problems with pest infestations, food quality, and resident care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Midtown Manor?

Submit the Request Information form on this page, or contact Midtown Manor directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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