MyLivingChoice

Mescalero Care Center

454 Lipan Avenue

3.7(6 ratings)

Mescalero Care Center, photo 1

Quick Facts

Total units
40
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
40
Facility size
Licensed for up to 40 residents

What Families Think

Reviews of Mescalero Care Center are sharply divided: several families describe attentive, knowledgeable nursing staff and a clean facility, while others report serious lapses in care during a loved one's stay. With only 6 Google reviews, the overall 3.7 rating reflects this split experience rather than a clear consensus.

The Good

  • Multiple reviewers praise attentive, knowledgeable nursing staff
  • Staff specifically named and thanked by families
  • One reviewer called food "really good" for an institution
  • Long-term family friend reported consistent, clean, well-staffed care over 15 years

The Bad

  • One report of wrong medication given to a patient
  • One report of staff not checking on patients regularly
  • One reviewer described staff as uncaring and lazy regarding care
  • One report that a doctor never came to check on patients

AI-generated from reviews and community data.

Mescalero Care Center is a senior living community in Mescalero, New Mexico offering Skilled Nursing / Long Term Care. Families rate it 3.7 out of 5 across 6 reviews.

About Mescalero Care Center

Mescalero Care Center is a skilled nursing / long term care community in Mescalero, New Mexico. The community is licensed for up to 40 residents.

Families rate Mescalero Care Center 3.7 out of 5 based on 6 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Mescalero Care Center

Skilled Nursing / Long Term Care

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Reviews of Mescalero Care Center

3.7overall · 6 ratings combined

3.7★ on Google (6)

Ravens Gardr

Dec 2025

via Google

Such a wonderful facility filled with caring, knowledgeable staff! My father fell and broke his hip and they took him in. Everyone that works there is absolutely fantastic! A very special thank you to Avalon, Cody, Denver, and all of the nurses that tended him!!

Ms. Orr

Dec 2022

via Google

My family was very pleased with the care and attention that the entire staff provided for my mother. Nurses and aides were informed and attentive, there were no long waits for help, and the nurses were very willing to explain what Mom needed. And, for an institution, the food was really good! As a drawback, the bed in her room was not very comfortable, but the staff helped us find a good recliner that helped immensely. Thank you so much!

Christopher Carusona

Nov 2022

via Google

Had a friend in Mescalero Care Center over 15 yrs. Best care one could expect, always staffing, no orders and always clean. His mom was a patient for 6 months and received exceptional care also. Best place to receive care and great, great staffing.

Hope Martin

Jan 2020

via Google

This is the worst place there is. The food was lousy, Gave wrong medicine. Didn't check up on patients to see if they were alright. Doctor never came in to check on patients.

Jackie Swanner

Oct 2019

via Google

My dad would have died if we had left him in this awful place. Most workers were uncaring and lazy, when it came to my fathers care. He was there 8 days we wete there every day and had a horrific experience experience

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Government Inspection History

5 inspection visits in the last three years, 83 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 5, 2025Health Complaint4 citations
  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2026

May 19, 2025Fire Safety StandardHealth Standard32 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2025

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Provide or obtain dental services for each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

Feb 27, 2025Health Complaint1 citation
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 17, 2024

May 22, 2024Fire Safety StandardHealth Standard21 citations
  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2024

  • Provide or obtain dental services for each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

Jun 15, 2023Fire Safety StandardHealth Standard25 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mescalero Care Center offer?

Mescalero Care Center offers Skilled Nursing / Long Term Care.

Where is Mescalero Care Center located?

Mescalero Care Center is located at 454 Lipan Avenue in Mescalero, New Mexico.

What do families say about Mescalero Care Center?

Reviews of Mescalero Care Center are sharply divided: several families describe attentive, knowledgeable nursing staff and a clean facility, while others report serious lapses in care during a loved one's stay. With only 6 Google reviews, the overall 3.7 rating reflects this split experience rather than a clear consensus.

How did Mescalero Care Center do on recent health and safety inspections?

Mescalero Care Center had 5 government inspection visits in the last three years, with 83 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mescalero Care Center?

Submit the Request Information form on this page to connect with Mescalero Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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