Mercy Home Care

2.3(3 ratings)· Andover average: 3.9

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Mercy Home Care is a home health and hospice provider in Andover, Kansas, with a low Google rating of 2.3 based on just three reviews. The limited feedback available describes serious problems with communication, staffing reliability, and one aide's conduct, including property damage and unpaid borrowed money.

What reviewers flag

One reviewer said it's hard to reach anyone or get a replacement aide
One report describes an aide with repeated no-shows and late arrivals
One report alleges an aide damaged property and borrowed money without repaying it
Reviewer says the community left them in limbo after the issue

AI-generated from reviews and community data.

Mercy Home Care is a home care agency serving Andover, Kansas offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 2.3 out of 5 across 3 reviews.

About Mercy Home Care

Mercy Home Care is an agency providing at-home care services in Andover, Kansas.

Reviewers raised significant concerns about service reliability and staff conduct. Multiple families reported difficulty reaching the agency, challenges obtaining replacement caregivers when workers were unavailable, and problems with aide behavior including poor communication, damage to personal property, and isolation of clients. One reviewer wrote that aides were "late or no show most days."

Types of Care at Mercy Home Care

At-Home Care

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Reviews of Mercy Home Care

2.3overall · 3 ratings combined

2.3★ on Google (3)

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Katrina Papoutcharov

Dec 2023

via Google ↗ · Report

Aide totally isolated me, accidentally threw out pair of prescription glasses, trac phone with Thousands of minutes on it, ruined two rugs, broke electric trash can lid, wasted cleaners, late or no show most days, called 6:30am knowing I was asleep and how very hard it was to answer the phone to tell me she was going to sleep in! She borrowed money every week small amounts grew into $100 then couldn’t or wouldn’t pay me back knowing it would overdraw me now Mercy has left me in limbo

Charles Sherwood

Sep 2017

via Google ↗ · Report

Place sucks... you're lucky to get a hold of anybody and if you do, good luck getting a replacement. And now not even bothering to replace workers

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By submitting, you're okay with us and Mercy Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Mercy Home Care offer?

Mercy Home Care offers At-Home Care.

Where is Mercy Home Care located?

Mercy Home Care is located at 105 S Andover Rd Ste c in Andover, Kansas.

What do families say about Mercy Home Care?

Mercy Home Care carries a 2.3 out of 5 rating from 3 Google reviews. Mercy Home Care is a home health and hospice provider in Andover, Kansas, with a low Google rating of 2.3 based on just three reviews. The limited feedback available describes serious problems with communication, staffing reliability, and one aide's conduct, including property damage and unpaid borrowed money. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Mercy Home Care?

Submit the Request Information form on this page, or contact Mercy Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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