Dylan Robinson
Dec 2017
The ER was quick
Mercy Health - Home Care, Mayfield
225 W Water St4(4 ratings)· Mayfield average: 4.9
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Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1984
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Mercy Health, Home Care, Mayfield offers home health and hospice services in Mayfield, Kentucky. Feedback online is very limited, with just a handful of Google reviews giving the community a 4 out of 5 rating, and only one short comment praising a quick response.
What reviewers praise
- Overall 4 out of 5 Google rating
- One reviewer praised a fast response
- Home health and hospice services offered
What reviewers flag
- Very few reviews (only 4 on Google)
- No published pricing information available
- Limited detail available about day to day care
AI-generated from reviews and community data.
Mercy Health - Home Care, Mayfield is a home health agency serving Mayfield, Kentucky offering At-Home Care and Home Health. Families rate it 4.0 out of 5 across 4 reviews.
About Mercy Health - Home Care, Mayfield
Mercy Health - Home Care, Mayfield is a Medicare-certified home health agency serving clients in their homes since 1984. The nonprofit agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a CMS quality rating of 3.5 of 5 stars. Reviewers gave the service a Google rating of 4 of 5 overall.
Types of Care at Mercy Health - Home Care, Mayfield
At-Home CareHome Health
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Help Me ChooseReviews of Mercy Health - Home Care, Mayfield
4overall · 4 ratings combined
4★ on Google (4)
Medicare Quality of Care
Mercy Health - Home Care, Mayfield is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency84%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well85%US 86%
- The team discussed medicines, pain and home safety89%US 82%
366 completed patient surveys, 30% response rate.
Hospital outcomes
- Discharged to the community89%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Better than
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around91%US 83%
- Patients got better at getting in and out of bed94%US 83%
- Patients got better at bathing91%US 86%
- Patients' breathing improved89%US 85%
- Patients got better at taking medications correctly87%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations84%US 61%
Service area
Mercy Health - Home Care, Mayfield reports serving 45 ZIP codes, including Paducah, Arlington, Bandana, Bardwell, Barlow, Benton, Boaz, Brookport, Buncombe, Burna and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 187100. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Mercy Health - Home Care, Mayfield offer?
Mercy Health - Home Care, Mayfield offers At-Home Care and Home Health.
Where is Mercy Health - Home Care, Mayfield located?
Mercy Health - Home Care, Mayfield is located at 225 W Water St in Mayfield, Kentucky.
What do families say about Mercy Health - Home Care, Mayfield?
Mercy Health - Home Care, Mayfield carries a 4.0 out of 5 rating from 4 Google reviews. Mercy Health, Home Care, Mayfield offers home health and hospice services in Mayfield, Kentucky. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Mercy Health - Home Care, Mayfield?
Yes. Mercy Health - Home Care, Mayfield is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Mercy Health - Home Care, Mayfield?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Mercy Health - Home Care, Mayfield?
Submit the Request Information form on this page, or contact Mercy Health - Home Care, Mayfield directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Mercy Health - Home Care, Mayfield? Claim this listing to update photos, pricing, and details. It's free.
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