Gloria Sosa
Jun 2026
Excellent 😊
1 / 5Quick Facts
- Total units
- 34
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 34
- Inspections
- View history (15 citations)
- CMS quality rating
- Five-star CMS rating maintained for 5 years
- Facility size
- 34-bed skilled nursing facility
- Visitation policy
- 24-hour visitation allowed with resident consent
CMS Care Compare
What Families Think
Reviews specific to the nursing care center are limited, but they include praise for the on-the-ground staff alongside a serious complaint about administrative handling of a resident's room assignment and monthly cost. The facility holds a top CMS quality rating, though the overall Google rating for the location (which appears to combine hospital and care center reviews) is low.
The Good
- Staff called "phenomenal" by a family member
- CMS five-star quality rating maintained 5 years
- Rehab covers stroke, CHF, joint replacement, hip fracture recovery
- 24-hour visitation for family with resident consent
The Bad
- One report of abrupt roommate change with under 24-hour notice
- One report of $18k/month cost with administration profit concerns
- Overall Google rating is low (2.7 from 40 reviews)
AI-generated from reviews and community data.
Mercyhealth Care Center is a senior living community in Harvard, Illinois offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.7 out of 5 across 40 reviews.
About Mercyhealth Care Center
Mercy Harvard Hospital Care Center is a skilled nursing facility in Harvard, Illinois, offering short-term rehabilitation services and long-term care. The 34-bed center is Medicare and Medicaid certified and maintains a high staff-to-resident ratio to ensure personalized attention and prompt response to resident needs.
The facility's rehabilitation program specializes in treating residents recovering from hospitalization due to debilitating illness or surgery, including conditions such as stroke, congestive heart failure, lung disease, joint replacements, and hip fractures. Services include inpatient rehabilitation therapy, occupational therapy, physical therapy, speech therapy, IV therapy, and wound care, with a whole-person approach to recovery and transition to home or other living arrangements.
Long-term care services are designed to provide a home-like environment where residents can live with dignity and independence. The center maintains a compassionate staff focused on meeting individual resident needs appropriately.
Residents have access to a variety of amenities and activities, including special outings such as restaurant visits and celebrations, movies and television, arts and crafts, religious services, gaming systems, and board games. The facility allows 24-hour visitation for family members and friends with resident consent.
Mercy Harvard Hospital Care Center has received an overall five-star quality rating from the Centers for Medicare and Medicaid Services and has maintained this top-performing status for the last five years.
Types of Care at Mercyhealth Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Games
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Mercyhealth Care Center
2.7overall · 40 ratings combined
2.7★ on Google (40)
Christiny Bouback
May 2026
My 99 year old grandmother is at the nursing home at this facility and the staff has been phenomenal! This review is not about the staff. DO NOT SEND YOUR LOVED ONES HERE. We just received less than 24 hour notice that my grandma is getting kicked out of her room, has to throw away all of her decorations, and is getting permanently moved to a room with a roommate. Mercy Administration has demonstrated repeatedly that they do not have the resident’s best interest as their priority. All they care about is how much they can make off of this vulnerable population. They charged my grandpa $18k/month to live here. INSANE! My grandma lost her husband last year and she requested repeatedly to not have a roommate. But this is happening and research shows that when there is a major change or illness in a person at this stage of their life, they decline rapidly. We will be making arrangements to move her to a different facility. Do better, Mercy.
Mike Roesler
Feb 2026
Don’t come here if u wanna live
Rachele Anzalone`
Jan 2026
Small little hospital in a small town. They have a very nice and caring staff there who really want to help and listen to their patient stories, needs, and health concerns. Great hospital to go to for minor or major things even. Low wait times. And excellent customer service! Not disappointed !
Tessa Hayes
Nov 2025
I wouldn't go to this hospital again even if my life depended on it. I went here in an emergency after breaking my hand, was laughed at when I gave the explanation of what happened, and was given an improper splint that caused further pain which I had to then go to an ortho specialist to have redone on the same day. Now with a balance of $100 after only 3 months, I'm receiving letters threatening to send my bill to collections or possibly take judicial action against me? I will never be returning to this hospital or any mercyhealth establishment for that matter.
Government Inspection History
5 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 18, 2026Health Standard3 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2026
Apr 9, 2024Fire Safety StandardHealth Standard5 citations
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 26, 2024
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2024
Oct 30, 2023Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023
Jun 7, 2023Fire Safety StandardHealth Standard4 citations
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2023
Apr 13, 2022Fire Safety Standard2 citations
Establish policies and procedures for sheltering.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2022
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Mercyhealth Care Center offer?
Mercyhealth Care Center offers Skilled Nursing / Long Term Care.
Where is Mercyhealth Care Center located?
Mercyhealth Care Center is located at 901 South Grant in Harvard, Illinois.
What do families say about Mercyhealth Care Center?
Reviews specific to the nursing care center are limited, but they include praise for the on-the-ground staff alongside a serious complaint about administrative handling of a resident's room assignment and monthly cost. The facility holds a top CMS quality rating, though the overall Google rating for the location (which appears to combine hospital and care center reviews) is low.
How did Mercyhealth Care Center do on recent health and safety inspections?
Mercyhealth Care Center had 5 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Mercyhealth Care Center?
Submit the Request Information form on this page to connect with Mercyhealth Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Mercyhealth Care Center? Claim this listing to update photos, pricing, and details. It's free.
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