Gloria Sosa
Jun 2026
Excellent 😊
Mercyhealth Care Center
901 South Grant
2.7(40 ratings)
1 / 5Quick Facts
- Total units
- 34
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 34
- CMS quality rating
- Five-star CMS rating maintained for 5 years
- Facility size
- 34-bed skilled nursing facility
- Visitation policy
- 24-hour visitation allowed with resident consent
CMS Care Compare
What Families Think
Reviews specific to the nursing care center are limited, but they include praise for the on-the-ground staff alongside a serious complaint about administrative handling of a resident's room assignment and monthly cost. The facility holds a top CMS quality rating, though the overall Google rating for the location (which appears to combine hospital and care center reviews) is low.
The Good
- Staff called "phenomenal" by a family member
- CMS five-star quality rating maintained 5 years
- Rehab covers stroke, CHF, joint replacement, hip fracture recovery
- 24-hour visitation for family with resident consent
The Bad
- One report of abrupt roommate change with under 24-hour notice
- One report of $18k/month cost with administration profit concerns
- Overall Google rating is low (2.7 from 40 reviews)
AI-generated from reviews and community data.
About Mercyhealth Care Center
Mercy Harvard Hospital Care Center is a skilled nursing facility in Harvard, Illinois, offering short-term rehabilitation services and long-term care. The 34-bed center is Medicare and Medicaid certified and maintains a high staff-to-resident ratio to ensure personalized attention and prompt response to resident needs.
The facility's rehabilitation program specializes in treating residents recovering from hospitalization due to debilitating illness or surgery, including conditions such as stroke, congestive heart failure, lung disease, joint replacements, and hip fractures. Services include inpatient rehabilitation therapy, occupational therapy, physical therapy, speech therapy, IV therapy, and wound care, with a whole-person approach to recovery and transition to home or other living arrangements.
Long-term care services are designed to provide a home-like environment where residents can live with dignity and independence. The center maintains a compassionate staff focused on meeting individual resident needs appropriately.
Residents have access to a variety of amenities and activities, including special outings such as restaurant visits and celebrations, movies and television, arts and crafts, religious services, gaming systems, and board games. The facility allows 24-hour visitation for family members and friends with resident consent.
Mercy Harvard Hospital Care Center has received an overall five-star quality rating from the Centers for Medicare and Medicaid Services and has maintained this top-performing status for the last five years.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
2.7overall · 40 ratings combined
2.7★ on Google (40)
Christiny Bouback
May 2026
My 99 year old grandmother is at the nursing home at this facility and the staff has been phenomenal! This review is not about the staff. DO NOT SEND YOUR LOVED ONES HERE. We just received less than 24 hour notice that my grandma is getting kicked out of her room, has to throw away all of her decorations, and is getting permanently moved to a room with a roommate. Mercy Administration has demonstrated repeatedly that they do not have the resident’s best interest as their priority. All they care about is how much they can make off of this vulnerable population. They charged my grandpa $18k/month to live here. INSANE! My grandma lost her husband last year and she requested repeatedly to not have a roommate. But this is happening and research shows that when there is a major change or illness in a person at this stage of their life, they decline rapidly. We will be making arrangements to move her to a different facility. Do better, Mercy.
Mike Roesler
Feb 2026
Don’t come here if u wanna live
Rachele Anzalone`
Jan 2026
Small little hospital in a small town. They have a very nice and caring staff there who really want to help and listen to their patient stories, needs, and health concerns. Great hospital to go to for minor or major things even. Low wait times. And excellent customer service! Not disappointed !
Tessa Hayes
Nov 2025
I wouldn't go to this hospital again even if my life depended on it. I went here in an emergency after breaking my hand, was laughed at when I gave the explanation of what happened, and was given an improper splint that caused further pain which I had to then go to an ortho specialist to have redone on the same day. Now with a balance of $100 after only 3 months, I'm receiving letters threatening to send my bill to collections or possibly take judicial action against me? I will never be returning to this hospital or any mercyhealth establishment for that matter.
Frequently Asked Questions
What types of care does Mercyhealth Care Center offer?
Mercyhealth Care Center offers Skilled Nursing / Long Term Care.
Where is Mercyhealth Care Center located?
Mercyhealth Care Center is located at 901 South Grant in Harvard, Illinois.
What do families say about Mercyhealth Care Center?
Reviews specific to the nursing care center are limited, but they include praise for the on-the-ground staff alongside a serious complaint about administrative handling of a resident's room assignment and monthly cost. The facility holds a top CMS quality rating, though the overall Google rating for the location (which appears to combine hospital and care center reviews) is low.
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