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Concord Care Center of Hartford

3090 Five Points Hartford

3.9(37 ratings)

Concord Care Center of Hartford, photo 1

Quick Facts

Total units
54
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
54
Facility size
Licensed for up to 54 residents
Certification
Medicare and Medicaid certified skilled nursing center
Therapy availability
On-site therapy providers deliver skilled services

What Families Think

Reviews for Concord Care Center of Hartford are sharply divided: some families praise the compassionate staff, therapy services, and peaceful rural setting, while others describe serious lapses in hygiene, staffing, and basic resident care. With a 3.9 rating built on a mix of five-star and one-star experiences, this is a facility where outcomes seem to vary a lot by shift and oversight.

The Good

  • Staff described as supportive and compassionate
  • On-site therapy services residents enjoy
  • Active activities department keeps residents engaged
  • Peaceful rural setting with outdoor pavilion
  • Administrator praised for working closely with families

The Bad

  • Multiple reports of poor hygiene and residents left soiled
  • One report of insect bites and unclean facility conditions
  • One account of understaffing leading to delayed care
  • One report of improper discharge without proper notice
  • One reviewer described dismissive attitude toward resident disability

AI-generated from reviews and community data.

Concord Care Center of Hartford is a senior living community in Fowler, Ohio offering Skilled Nursing / Long Term Care. Families rate it 3.9 out of 5 across 37 reviews.

About Concord Care Center of Hartford

Concord Care Center of Hartford is a skilled nursing / long term care community in Fowler, Ohio. The community is licensed for up to 54 residents.

Families rate Concord Care Center of Hartford 3.9 out of 5 based on 37 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Concord Care Center of Hartford

Skilled Nursing / Long Term Care

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Reviews of Concord Care Center of Hartford

3.9overall · 37 ratings combined

3.9★ on Google (37)

Earnest F

Jun 2026

via Google

My loved one, who has since passed away, was previously a resident at this nursing home. Looking back on his time there, I remain deeply disappointed by the conditions and level of care I observed. Cleanliness was a major concern. There were frequent unpleasant odors throughout the facility, and the overall appearance of the building often seemed dirty and poorly maintained. The environment did not feel clean, comfortable, or welcoming for residents and visitors. During my visits, I was also bitten several times by what appeared to be insects while sitting in his room. This added to my concerns about the facility’s cleanliness and upkeep. One of my biggest concerns was his personal care. On numerous visits, I found him severely soaked in urine, with clothing and bedding that needed immediate attention. It was heartbreaking to see him in that condition. No resident should be left sitting in urine, and basic hygiene needs should be addressed promptly and consistently. I was also concerned that he was almost always in bed when I visited. It seemed that he spent very little time out of bed, which raised concerns for me about his overall care, activity level, and quality of life. I became increasingly concerned about whether he was receiving adequate assistance with meals. On several occasions, I arrived to find his meal tray sitting untouched on the bedside table, positioned out of his reach. He was unable to access his food without assistance, and seeing meals left where he could not reach them was extremely upsetting. As a result, I often planned my visits around mealtimes so I could make sure he was able to eat. I was also concerned about staffing. Staff often appeared overwhelmed, and when I raised concerns about his hygiene and need to be changed, I sometimes felt that my concerns were treated as an inconvenience rather than a priority. Residents deserve compassionate, respectful care and to be treated with dignity at all times. Based on what I personally witnessed during his stay, I believe significant improvements are needed in cleanliness, staffing, resident hygiene, meal assistance, and overall quality of care. I would not recommend this facility based on my experience.

Laura Beckelhymer

Apr 2026

via Google

Dumps patience at homeless shelters after any financial issue and not even complying with 30 days notice laws. If you show up for your loved ones and can check on them regularly they're probably fine, but if not I'd highly suggest against them. They don't actually care about people, they just care if they're getting paid.

Alyssa Kifer

Jan 2026

via Google

Our fault for not reading reviews before sending my grandmother here, but please believe the other negative reviews given to this facility. Not everyone here is bad, I will say. But, unfortunately there is enough bad to outweigh the good. Telling an elder that her disability is not true and to do things she cannot do on her own is never okay. If you do not have compassion, do not work in a nursing/rehabilitation facility please. Truly not sure how the place is up and running.

Paul Mercer

Oct 2025

via Google

Only pleasant experience my family had with these people was with the social worker. She is great. But other than that don’t send your loved ones here

Tracy Anthony

Jun 2025

via Google

I like that Concord care is located in a beautiful rural setting away from the hustle and bustle. I have witnessed staff function as a team to deliver quality, skilled nursing care to the residents with compassion and respect. There are some agency employees but the core staff and DON work together to make sure everyone is on the same page. The Administrstor is compassionate and concerned with the welfare and quality of life of each and every resident and works with the families to make the transition to long term care as easy and comfortable as possible. The residents receive skilled therapy services as needed from the on-site therapy providers which they seem to really enjoy. They have an activities department who keeps the residents occupied, entertained and informed of current events. Also, the food is delicious! The families of the surrounding community are blessed to have the local skilled care facility of Concord of Hartford, their loved ones can call home.

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Government Inspection History

7 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 28, 2026Health Complaint6 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 19, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2026

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2026

Aug 28, 2025Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2025

Jul 8, 2025Health Complaint1 citation
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 9, 2025

May 29, 2025Fire Safety StandardHealth Standard9 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 9, 2025

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 9, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 9, 2025

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 9, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 9, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 9, 2025

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2025

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2025

Oct 9, 2024Health Complaint2 citations
  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Oct 25, 2024

Nov 23, 2022Fire Safety StandardHealth Standard3 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 14, 2022

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 14, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 14, 2022

Jan 2, 2020Fire Safety StandardHealth Standard11 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2020

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2020

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2020

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2020

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2020

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2020

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2020

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2020

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Concord Care Center of Hartford offer?

Concord Care Center of Hartford offers Skilled Nursing / Long Term Care.

Where is Concord Care Center of Hartford located?

Concord Care Center of Hartford is located at 3090 Five Points Hartford in Fowler, Ohio.

What do families say about Concord Care Center of Hartford?

Reviews for Concord Care Center of Hartford are sharply divided: some families praise the compassionate staff, therapy services, and peaceful rural setting, while others describe serious lapses in hygiene, staffing, and basic resident care. With a 3.9 rating built on a mix of five-star and one-star experiences, this is a facility where outcomes seem to vary a lot by shift and oversight.

How did Concord Care Center of Hartford do on recent health and safety inspections?

Concord Care Center of Hartford had 7 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Concord Care Center of Hartford?

Submit the Request Information form on this page to connect with Concord Care Center of Hartford and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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