1 / 5CMS Care Compare
Reviews of Marycrest Manor are sharply mixed, with families praising the compassionate, bilingual staff, peaceful garden setting, and dedicated rehabilitation services, while others report serious concerns about administrative honesty and admissions practices. Several long-term residents and their families describe deeply positive, even life-changing experiences, while a couple of reviewers raise pointed complaints about how the facility handled specific situations.
AI-generated from reviews and community data.
Marycrest Manor is a senior living community in Culver City, California offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 17 reviews.
Marycrest Manor is a skilled nursing facility in Culver City, California, sponsored by the Carmelite Sisters of the Most Sacred Heart of Los Angeles since 2002. The facility provides skilled nursing and rehabilitative care in a religious and family atmosphere, set on spacious grounds with gardens and panoramic views.
The community offers care and comfort for residents at any phase of serious illness, with rehabilitation services including nursing care, occupational therapy, speech therapy, and physical therapy prescribed by residents' physicians. These services aim to help residents rebuild strength, manage their conditions, and achieve the greatest level of independence possible.
Marycrest emphasizes compassionate care guided by Catholic values, with staff committed to nurturing the whole person through medical care and spiritual support. The facility's team includes on-site therapists and nursing staff dedicated to providing professional services. As a non-profit organization, the community stresses dignity, tenderness, and respect for each resident's individual circumstances.
The setting features lovely gardens and peaceful outdoor spaces where residents and families can spend time. The facility maintains an interdisciplinary team approach to care, with physicians and staff collaborating to help residents live as long and as well as possible while honoring their spiritual and emotional needs.
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Help Me Choose3.8overall · 17 ratings combined
3.8★ on Google (17)
laurie Gonzalez
Sep 2025
They are supposed to be a place of god instead they are false of any help or compassion. We tried to get my grandmother admitted here but was rejected because she was too sick for them to handle. They lied and said they were full instead of helping her. So instead they want to take the easy route and care for young people that are not acute. Pathetic and sad. May god forgive them.
My Investigative Services
Jan 2025
Today, we met Sister Veronica, the administrator, and Irene at Marycrest Manor. We went as a family, and they took their time showing us the facility. The staff was amazing, and the location was very impressive. They went above and beyond to make sure we understood the process, the stay, and everything that needed to be discussed. Thank you, sister and Irene, for such a wonderful acceptance. God bless and beautiful location!
Julia Hasberry
Nov 2023
We got lucky to be able to place our dad here for care after his injury. Every room has windows and natural light. The sliding glass doors were recently updated throughout the facility (resident rooms) for better insulation. The rooms are clean and tended to daily. The staff are friendly and provide updates any time I call. I spoke with the dietician to personalize a meal plan for my dad. The team and residents are diverse, and many of the staff are bilingual in Spanish. Overall, the staff members are caring and attentive to the individual care of their residents.
David Witte
Sep 2023
My mother was there for 12 years. Beautiful location. Compassionate, caring and capable staff. I can't imagine a better place to have care. As close to heaven on earth as you can get.
S J
Jul 2023
Horrible care. Bad customer service. Lying administration that makes excuses lies and doesn’t investigate or follow up. Pray for the lies they tell to come to truth. Horrible place. ZERO STARS
3 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2026
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2026
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2026
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2026
Provide a written emergency evacuation plan.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 1, 2026
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 1, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 1, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Have horizontal exits used in accordance with safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Marycrest Manor offers Skilled Nursing / Long Term Care.
Marycrest Manor is located at 10664 St. James Drive in Culver City, California.
Reviews of Marycrest Manor are sharply mixed, with families praising the compassionate, bilingual staff, peaceful garden setting, and dedicated rehabilitation services, while others report serious concerns about administrative honesty and admissions practices. Several long-term residents and their families describe deeply positive, even life-changing experiences, while a couple of reviewers raise pointed complaints about how the facility handled specific situations.
Marycrest Manor had 3 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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