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Martha & Mary Health and Rehab Center

19160 Front Street Northeast

4.1(15 ratings)

Martha & Mary Health and Rehab Center — photo 11 / 2

Quick Facts

Total units
135
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
135

What Families Think

Reviews describe a long-standing, community-rooted nursing home where several families felt genuinely cared for by staff, especially during difficult times like COVID-19 and end-of-life care. However, other reviewers reported serious lapses including infrequent showers, soiled linens left unchanged, subpar food, and rude nursing staff.

The Good

  • Staff described as compassionate and family-like
  • Praised for handling COVID-19 restrictions carefully
  • Supportive presence during hospice and end-of-life care
  • Long-standing presence in the local community

The Bad

  • One report of severe neglect: soiled linens, infrequent showers
  • One report of rude nursing staff
  • One reviewer said food quality was poor
  • Inconsistent care standards described across different reviews

AI-generated from reviews and community data.

About Martha & Mary Health and Rehab Center

Martha & Mary Health and Rehab Center is a skilled nursing and long-term care facility in Poulsbo, Washington, with a licensed capacity of 135 residents.

Family experiences at Martha & Mary show sharp contrasts. Several families praise the staff's genuine care and attentiveness, describing them as compassionate and deeply invested in residents' wellbeing. One family wrote, "The tremendous care and hearts they have for their residents is astounding." Families also noted the facility's proactive COVID protocols during the pandemic. However, other families report concerning gaps: inadequate hygiene maintenance (including infrequent sheet and clothing changes), sparse meals, and insufficient monitoring of resident welfare—issues that weigh heavily when residents cannot easily communicate their needs.

The facility holds a 4.1 out of 5 Google rating based on 15 reviews. The mixed feedback suggests that quality of care may vary significantly depending on individual resident circumstances and staff assignments.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.1overall · 15 ratings combined

4.1★ on Google (15)

D S

Apr 2025

via Google

My husband was here for two weeks. I was not impressed. The food he got was spar. The care he received was not up to my standards. His sheets were not changed. And when the people are having bathroom problems, they need to be changed every day. Clothes, socks, sheets. And that is not something that happened. I did it. They would not let him come out of his room unless someone was with him. He felt very out of place and that he was not being helped as much as he shoukd have been. Two of the nurses were very rude. Just not impressed with this nursing home. Would not recommend.

Cindy R.

Nov 2023

via Google

Cannot say enough about all the staff that care for Mama and my daily visiting father. The tremendous care and hearts they have for their residents is astounding and such a blessing. When mom got taken to the hospital, they visit, bring dad breakfast and coffee and hugs and signed caring notes from them all. Means so much. They are family now and deserve so much. Thank you Martha and Mary staff.💓💓✝️💓💓✝️

Tom Roman

May 2021

via Google

Here in spring of 2021 (FINALLY!), I look back and give thanks for the staff and management of Martha and Mary's foresight in following strict guidelines to keep COVID infections to an impressive low by all standards. My Father was there through the entire 'pandemic and we felt he had the best chance of avoiding infection, given his circumstances, because of management's decisions'. From the start, masks and distance were MANDATORY for all. As things went from bad to worse, Martha and Mary screened employees daily then management made the tough decision to close visits down while others still quibbled . Gotta' admit, that hurt. We knew any day could be his last and like many across the country his last days could be alone. By the end of 2020, my dad and his fellow patients were among the first in in WA to get their shots and today visits are a pleasure (visitors still wear masks while the recovering don't have to). If you can afford more "one on one" care in a more modern facility by all means look into that for you and yours. We could not afford that and feel that the folks at MM use caring to make up for much of the other stuff and we the family get to pitch in on the edges. The staff is great to us when we visit. The location is a great place to take your loved one for a walk through old fashioned Poulsbo and get fresh air and sunshine (seasonal of course). Cheers

Nayda Aragon

Dec 2018

via Google

Dec. 21st 2018 will be a year that my mom passed away @ Martha & Mary in Poulsbo. She was at Martha & Mary for about a year, My mom had early dementia so she needed 24 hour care. Sadly she did not have a good experience with the nurses there, I was not aware that she was suffering, she was unable to communicate this to us, I felt something wasn't right though so I started going to see her at different times day & night. We would find her in her wheel chair in her room soaked in urine, the floor wet. She wasen't showered often, Other times her t.v was full blast to me this seemed to be so they wouldn't hear her screaming, the tv was so loud that I could hear in from the entrance, (this was at night) I complained to the nurses but there was always an excuse. This was also brought to the attention of h.r and the ceo of Martha & Mary which then had a meeting with my daughter and me, the head of nurses, and nurses, my daugther asked the nurse what their treatment was when mom would act out, they had no answer, not much changed. This will always hurt me thinking I was doing good by my mother having her at this facility, where I thought she would be well taken care of, when in reality she was suffering more than when she was living in her house.

Barbara Moser

Aug 2016

via Google

My grandfather lived here for the last four years of his life due to his dementia. The staff treated him like a family member and were wonderful supports for me as I sat with him in his final days and hours. Caring people and a beautiful setting. Thank you.

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Frequently Asked Questions

What types of care does Martha & Mary Health and Rehab Center offer?

Martha & Mary Health and Rehab Center offers Skilled Nursing / Long Term Care.

Where is Martha & Mary Health and Rehab Center located?

Martha & Mary Health and Rehab Center is located at 19160 Front Street Northeast in Poulsbo, Washington.

What do families say about Martha & Mary Health and Rehab Center?

Reviews describe a long-standing, community-rooted nursing home where several families felt genuinely cared for by staff, especially during difficult times like COVID-19 and end-of-life care. However, other reviewers reported serious lapses including infrequent showers, soiled linens left unchanged, subpar food, and rude nursing staff.

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