MyLivingChoice

Everlasting Services

3100 N 91st Ave

3.9(15 ratings)· Phoenix average: 4.5

Everlasting Services — photo 11 / 13

Quick Facts

Starting price
$7,850/mo
Total units
142
Year opened
2006
Medicaid
Accepted
Licensed capacity
124 residents

California CDSS

Care scope
Includes home health, hospice, and at-home care
Respite options
Offers day respite programs, not just overnight stays
Respite admission
Requires a care evaluation before respite admittance

What Families Think

Reviews for this Phoenix community are sharply divided: several families describe life-changing, attentive care—especially for residents with brain injuries or dementia—while a couple of reports describe a decline in care quality and communication after a change in ownership. With only 15 Google reviews and a 3.9 average, the picture is mixed rather than uniformly positive.

The Good

  • Staff described as caring, patient, and attentive
  • Strong track record with brain injury rehabilitation
  • Long-term resident of 10+ years recommends it
  • Friendly, accommodating staff noted by many reviewers
  • Clean grounds and good services mentioned

The Bad

  • One detailed report of neglect and poor communication after ownership change
  • One report of inadequate hygiene care for a resident
  • Mixed rating history with several 1-star reviews

AI-generated from reviews and community data.

Everlasting Services is a senior living community in Phoenix, Arizona offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Published pricing starts around $7,850 per month. Families rate it 3.9 out of 5 across 15 reviews.

About Everlasting Services

As Arizona's largest Brain Injury Assisted Living, we are proud to welcome residents from across Arizona, including Tucson, Flagstaff, Prescott and Yuma, as well as other states like Nevada, California and Colorado.

Services

Every resident at Everlasting has different needs... whether it is cognitive supports, help with activities of daily living, respite services, memory care, neuro-rehabilitation or event hospice. Our priority is to accommodate your individual needs.

Assisted Living

Our Assisted Living program is unparalleled. Assisted Living is so much more than bingo! Our residents enjoy fishing trips to Sedona, dancing and karaoke, cooking classes, a culinary garden, arts and crafts, and so much more. Whether you've sustained a life-changing injury, are experiencing symptoms of dementia or need assistance with your day-to-day - we know it is still possible to live a vibrant life by connecting with the people and community around you. We provide convenient accommodations, enrichment programs, visiting providers, transportation and a beautiful campus to allow you to live your best life.

Memory Care

Our Memory Care program provides a community for our residents with dementia (including Alzheimers, frontal temporal dementia, Huntingtons, etc). Our trained staff works with our residents on a daily basis to support them through their memory loss. With specially designed and dedicated Alzheimer’s and memory care accommodations, our building is secure and provides an outdoor walking path in our courtyard for residents to enjoy. EVERY member of our staff (including kitchen, housekeeping, maintenance and administrative support) participates in annual memory care training - further providing for the comfort and security of you or your loved one.

Respite Care

Our Respite Care program gives caregivers an opportunity to take a temporary break for any and all reasons while offering respite care guests access to the amenities and care that we offer on a daily basis. It is important that caregivers are able to rest too, so that they can give their all to those they take care of. For residents covered by ALTCS, we are contracted and your plan may cover your respite stay!

Yes, we accept ALTCS

We work closely with all ALTCS providers: Arizona Complete, Banner, Mercy Care and United Healthcare - to be sure that every member in our community is well cared for.

Age in place and utilize hospice services

We provided Assisted Living services for those who are more independent, those who need more assistance and have a Memory Care/Special Care Unit for those who would benefit from a higher level of care - however, the costs don't change based on needing additional services. We can also work with your preferred hospice to provide services in-house.

Visiting providers AND in-house Neuro Rehabilitation with Rehab Without Walls

Everlasting residents can see our visiting PCP providers, visiting podiatry, vision, dental, mobile labs, mobile imaging, psychiatric care, hospice, chaplain, pet therapy and more. We also provide transportation to medical appointments within a ten-mile radius (included in our monthly rate). For those who would like to participate in Physical Therapy, Occupational Therapy, Speech Therapy, we are so pleased to partner with valley neuro rehab leader, Rehab Without Walls. RWW has providing services to patients for 30 years - their care and compassion are unparalleled in the industry.

Types of Care at Everlasting Services

Assisted LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Washer & Dryer
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Security
  • Theater Room
  • Transportation Services
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Gardening Club
  • Grocery Shopping and Errands
  • Live Performances
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Everlasting Services

3.9overall · 15 ratings combined

3.9★ on Google (15)

Jenny Rivera

Feb 2026

via Google

My mom had been a resident at this facility before it was sold to Everlasting. She had dementia due to Alzheimer's and was thriving. But once Everlasting came in they kept wanting to shuffle my mom from her original room to a small private room and then to a shared room. They told me she kept falling and had an issue with high blood pressure, so thought she'd do better with a room mate. Now I see their motive. They shoved her in a corner in a large room to allow someone else to come in to her space for more $$$. My mom ended up with a severe UTI and had to be hospitalized because her kidneys were failing. Ever since that her health grew worse and she stopped eating and drinking. I believe they had her sedated on morphine all the time per Hospice of the Valley. I understand when the time comes it's time to let go. The sad thing is that not ONE staff member said ANYTHING to me as I was removing my mom's things from her shared room there. Not one person asked me if I needed anything and not one person offered condolences. This facility must be driven by profit. I would NOT place my elderly parents in this place.

Paula Noone

Feb 2026

via Google

Our family's experience with Everlasting Services was life-changing. My husband, Sean, was a resident there for three months following a diagnosis of a Severe/ Moderate brain injury. Thanks to the exceptional care and therapy he received, he was recently downgraded to a Mild brain injury. His progress has been truly remarkable. The Director, Alicia, is wonderful. She is incredibly kind and genuinely cares for the residents, consistently going out of her way to ensure everyone is well-attended to. Every staff member treated Sean with respect, kindness, and immense patience. It wasn't just about medical care; it was the small things. Whenever Sean walked through the halls, staff members would greet him by name with a smile, asking, "Hi Sean, how are you doing today?" I cannot recommend Everlasting Services highly enough. If you are looking for a facility that treats residents like family while delivering world-class results, this is the place.

Debbie Gullickson

Jan 2026

via Google

Everlasting has been THE BEST thing that has happened to my adult daughter who has sustained brain injuries from a brain tumor. She now is receiving the multiple levels of care she needs from caring professionals and is finally thriving after 20+ years of struggling to manage life, post diagnosis, treatment, seizures, etc. The other residents are now friends who understand her life challenges. The staff is incredible about going out of their way to make sure her needs are met and that she is happy. There are so many amazing activities and support services available! I especially want to make mention of Alicia Brown, Rock Star Extraordinaire for her amazing marketing and management of this incredible place. She is the reason my daughter is at Everlasting. I am forever indebted to the founders (and also Joe!) of Everlasting for making their vision come true so that my girl can have a much better quality of life and finally have the care she has lacked for decades. Thank you Everlasting!!

Lisa Henriksen

Jan 2026

via Google

Staff at Everlasting Services are super sweet. So caring. I can count on them to be gracious during a difficult time.

Rosemary Randles

Oct 2025

via Google

They do not.<br>Take care of their clients at all every time.I go up there.My old man stinks like piercing his teeth or not brushed

Request information

Ask about availability, pricing, or a tour. Your details go only to Everlasting Services — never sold or shared.

Frequently Asked Questions

What types of care does Everlasting Services offer?

Everlasting Services offers Assisted Living, Memory Care and Respite / Short-Term Care.

How much does Everlasting Services cost?

Published pricing at Everlasting Services starts around $7,850 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.

Does Everlasting Services accept Medicaid?

Yes — Everlasting Services is listed as accepting Medicaid. Availability of Medicaid beds can be limited, so confirm current openings directly with the community.

Where is Everlasting Services located?

Everlasting Services is located at 3100 N 91st Ave in Phoenix, Arizona.

What do families say about Everlasting Services?

Reviews for this Phoenix community are sharply divided: several families describe life-changing, attentive care—especially for residents with brain injuries or dementia—while a couple of reports describe a decline in care quality and communication after a change in ownership. With only 15 Google reviews and a 3.9 average, the picture is mixed rather than uniformly positive.

How can families visit Everlasting Services?

Submit the Request Information form on this page to connect with Everlasting Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Nearby Communities

Other senior living options within 25 miles of Phoenix.