MyLivingChoice

Maplewood at Mayflower Place

579 Buck Island Road

4.5(31 ratings)

Maplewood at Mayflower Place, photo 11 / 5

Quick Facts

Total units
38
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
72
Community type
Only CCRC on Cape Cod
Rehab center
72-bed JCAHO-accredited rehabilitation center
Care continuum
Independent living through memory care on one campus

What Families Think

Reviewers largely praise Maplewood at Mayflower Place for attentive, compassionate staff and a smooth transition into assisted living, along with strong rehab and dining experiences. One detailed review, however, raises concerns about management turnover, declining food quality, and unmet promises around staffing, suggesting some inconsistency over time.

The Good

  • Staff described as caring and compassionate
  • Smooth, low-pressure transition into assisted living
  • Positive rehab experience with attentive therapists
  • Dining staff praised for attentiveness and personal touch
  • Clean, inviting, and vibrant atmosphere

The Bad

  • One report of frequent turnover in senior management
  • One report that food quality has declined over time
  • One report that promised 24-hour nursing coverage isn't provided
  • One report of unclear or missing fire drill procedures for residents

AI-generated from reviews and community data.

Maplewood at Mayflower Place is a senior living community in Yarmouth, Massachusetts offering Assisted Living, Memory Care and Independent Living. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.5 out of 5 across 31 reviews.

About Maplewood at Mayflower Place

Maplewood at Mayflower Place is a continuing care retirement community in West Yarmouth, Massachusetts, offering independent living, assisted living, memory care, and rehabilitation services. As the only CCRC on Cape Cod, it provides full-service senior living options designed to evolve with residents' changing needs.

The community features memory care programs and a 72-bed, JCAHO-accredited rehabilitation center with state-of-the-art services and a highly trained team of experts. Licensed care is available on-site for residents who need personalized support, with compassionate caregivers focused on helping residents maintain dignity and independence.

Residents enjoy spacious apartments with thoughtful finishes and conveniences, along with fine dining experiences and an abundance of programs designed to engage diverse interests. The community emphasizes freedom from household upkeep while providing personalized daily living support.

Located in West Yarmouth, the community is situated amid the natural attractions of Cape Cod, including endless beaches, golf courses, miles of hiking and walking trails, cranberry bogs, and local dining and entertainment options. The setting provides opportunities for outdoor recreation and community engagement.

Types of Care at Maplewood at Mayflower Place

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Maplewood at Mayflower Place

4.5overall · 31 ratings combined

4.5★ on Google (31)

Robert Biddleman

Feb 2026

via Google

My mother in-law has lived here for about three years. This location has a constant change of senior management. It seems to be very poorly run. The food has gone downhill significantly. It seems they never have fire drills, which seems completely unsafe. Evidently the employees have fire drills, but it's unclear to the residents what they're supposed to do. there are some great employees in the apartments are OK but at 7000+ per month it seems you should be getting better service. they claimed to have 24 hour nursing coverage, which they do not. Lots of promises made during the marketing tour that just don't pan out when you live there.

scott lonkart

Jan 2026

via Google

As anyone can imagine the transition from personal residence to independent-assisted living can happen overnight and certainly be an adjustment. Maplewood at Mayflower Place made that transition very seamless. Being our first experience Pam Fletcher and the staff guided us from "A to Z" with absolute perfection and never pressured us once. Everyone is so helpful and inviting. The residents are beyond friendly and take a very active role in their community, very welcoming atmosphere with endless activities. The grounds and facility are beautiful from the library when you enter, atrium, the bistro & dinning hall, plus a world class swimming pool & gym. Not to mention the little things which count most including the warm colors throughout, numerous gathering areas, and a very attentive/responsive maintenance staff. We sleep better now knowing my Mom is in such a beautiful and safe community that also allows for her complete independence, we enjoy visiting tremendously.

Kristie Anderson

Jan 2026

via Google

My dad spent a week at Maplewood at Mayflower Place for rehab after a fall and we had a very positive experience! The staff was kind, attentive, and professional. The food was great! We have no complaints and appreciate the care he received while there.

Jane Allard

Jan 2026

via Google

I can't say enough great things about the therapists at Mayflower Place. From day one, their patience, kindness, and genuine compassion made me feel supported and cared for. Their upbeat attitudes and encouragement truly lifted me on difficult days, and their knowledge and dedication gave me confidence in my recovery. They don't just treat patients-they care deeply about people. I am incredibly grateful for everything they've done for me. I was able to return home and live my life again. Highly recommend.

Catharine

Nov 2025

via Google

My mother started her stay at Maplewood at Mayflower as a patient in the nursing portion receiving top care. She transferred to their assisted living home on site as a trial for one month. She loves it so much, she is making it her forever home! We as family members could not be happier. The staff are professional, caring and compassionate. We are impressed by Courtney, the male server in the dining room, who greets all guests with a huge smile, kind welcoming voice and maintains eye contact with whoever is speaking. He is serving each table while multi tasking with the (many!) requests each guest has. His memory and care of each person makes everyone feel valued and heard. His customer service is incredible. We also enjoy Cat, the activities director who makes rounds to each table and ensures all guests know about the days activities from what movie is being shown in the film room, the live music at the piano and the many other options that keep our seniors minds working and socializing happening. Meredith, an executive director, is also thoughtful and helpful. We are impressed by the care and concern all staff give our mom and family. The facility itself is clean, inviting and happy. The dining room provides delicious and nutritious meals and are thoughtful about providing unique requests. Our family has much less stress now knowing our mom/sister/aunt/grandma/cousin is being cared for in a vibrant, caring and compassionate place. Thank you Maplewood at Mayflower!

Request information

Ask about availability, pricing, or a tour. Your details go only to Maplewood at Mayflower Place, never sold or shared.

Government Inspection History

5 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 14, 2025Fire Safety StandardHealth Standard8 citations
  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2026

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2025

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 6, 2025

Aug 12, 2024Fire Safety StandardHealth Standard29 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024

  • Develop Emergency Preparedness policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Establish procedures for tracking staff and patients during an emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Establish policies and procedures including evacuation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Establish policies and procedures for sheltering.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Establish policies and procedures for volunteers.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Develop a communication plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Sep 13, 2024

Jun 12, 2024Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 12, 2024

Nov 14, 2023Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2023

Jun 15, 2023Fire Safety StandardHealth Standard21 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 11, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Maplewood at Mayflower Place offer?

Maplewood at Mayflower Place offers Assisted Living, Independent Living and Memory Care.

Where is Maplewood at Mayflower Place located?

Maplewood at Mayflower Place is located at 579 Buck Island Road in Yarmouth, Massachusetts.

What do families say about Maplewood at Mayflower Place?

Reviewers largely praise Maplewood at Mayflower Place for attentive, compassionate staff and a smooth transition into assisted living, along with strong rehab and dining experiences. One detailed review, however, raises concerns about management turnover, declining food quality, and unmet promises around staffing, suggesting some inconsistency over time.

How did Maplewood at Mayflower Place do on recent health and safety inspections?

Maplewood at Mayflower Place had 5 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Maplewood at Mayflower Place?

Submit the Request Information form on this page to connect with Maplewood at Mayflower Place and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Maplewood at Mayflower Place? Claim this listing to update photos, pricing, and details. It's free.