MyLivingChoice

Loving Heart Care Home

2652 Carson Way

4.5(14 ratings)

Loving Heart Care Home — photo 11 / 6

Quick Facts

Location perk
Situated conveniently near Kaiser medical facility
Operator type
Small, family-run care home with named owner-operators

What Families Think

Families largely describe Loving Heart Care Home as a small, family-run board and care home where caregivers build close relationships with residents and communicate openly with families, including during hospice care. Most reviewers praise the cleanliness, warmth, and attentiveness of the staff, though one detailed review raised serious concerns about missing belongings, food safety, and unexplained cash requests.

The Good

  • Caregivers described as loving, patient, and attentive
  • Owner personally communicates updates and concerns to families
  • Home is clean, bright, and well maintained
  • Positive experience with dementia and hospice care
  • Staff praised for handling difficult behaviors with patience

The Bad

  • One report of missing belongings and unexplained cash requests
  • One report of unrefrigerated food left out for weeks
  • One report of rude remarks about a resident's cognitive decline
  • One report of staff being confrontational when questioned

AI-generated from reviews and community data.

About Loving Heart Care Home

Welcome Home to Loving Heart Care Home

Loving Heart Care Home is a worry-free home for your loved one. Our comfortable environment and warm staff create a personal living experience for our residents. Regular activities encourage physical and mental wellness. Located in a clean and quiet neighborhood, with private and common living areas that allow ample space for all, our house has a comfortable layout that feels like home. The care home experience eliminates the obstacles and pressure of living alone. We are licensed to exclusively care for a maximum of six residents that are treated like our family with personal care, assistance and support.

Our Philosophies: Treat everyone with compassion, respect and dignity. Allow residents as much independence as possible. Treat all residents as family members.

Our Mission: To provide the finest assisted living experience possible for our residents.

Our Services at Loving Heart Care Home

Our caregivers are committed to providing a personalized level of quality care services. We understand that each resident has different needs, and our caregivers and support staff emphasize relationships and communication and we are committed to providing the finest board and care home in the community.  

Meal Preparation 

•    3 nutritious meals daily, plus snacks and beverages
•    Monitoring of diet (If prescribed- i.e. low sugar, salt, etc.)
•    Assistance with meals as needed

Housekeeping and Laundry Service

•    Basic housekeeping
•    Regular laundry service
•    Linens, sheets, pillows, and blankets included

Furniture And Basic Supplies Included

•    Bedroom furniture (bed, side table, chair, and dresser or closet)
•    Living and social areas with TV
•    Toiletries and hygiene supplies

Medication Management 

•    Dispensing of medicines as per doctor's orders
•    Medication inventories stored and locked
•    Ordering prescriptions and refills

Personal Care

•    Escort to and from meals and activities as needed
•    Assistance with grooming, bathing and dressing as needed
•    Observe and report any changes in appetite or behavior
 

 

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent Living

Amenities

Meals & Dining

  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.5overall · 14 ratings combined

4.5★ on Google (10) · 4.5★ on Yelp (4) · Yelp page ↗

Suzie Carroll

Oct 2022

via Google

Loving heart care home provided my mother with a safe place to live. She lived there for eight months, recovering from hip surgery, and suffering from dementia. The caretakers were very loving, fun, and accommodating to our visiting schedule, especially when she was in hospice. The communication was wonderful, and Elvie, the owner would text me personally about any concerns with my mom. I would highly recommend Loving Heart Care Home!

Rachel McBurney

Feb 2022

via Google

Staff have made rude remarks regarding my grandparents cognitive difficulties thinking they don't understand or can't hear them. Several belongings have gone missing from my grandparent's room. We're told it was our fault for not filling out a log and getting it signed by staff but that doesn't change the fact the clothing is still missing. After staff asked us to bring comfort foods from home for my grandparent, the staff left the food (that required refrigeration) in their clothing closet for several weeks. The food was found well after expiration and could have made someone very sick if it were consumed. My Grandparent has been sent outside with a damp washrag on visiting days telling us to bathe them ourselves. (We are not trained care givers! That's why we pay for care) I'm very suspicious about why my Grandparent keeps asking for cash. There's no log of their spending so we have no idea where the money is going because it's not in their wallet or in their belongings. When we've asked for explanations for these observations, the staff was confrontational. I had at least expected reassurance but no. These issues have been going on for several months so it's not like this all happened at once. I will say, I don't believe there is "physically" abuse or neglect, but that's a pretty low standard of expectation. I strongly feel there are operational issues that need to be addressed. -- I would not recommend.

GG G

Apr 2021

via Google

Very Helpful and very nice staff, the facility is clean and in order, and all staff are professionals

Colette West

Apr 2021

via Google

I am so thankful for Loving Heart Care Home. The owner and staff are kind and patient with both our family and our dad. His care needs exceed our abilities and skill, and though we are saddened by this, we are so very grateful that Loving Heart Care Home has provided far and above our expectations. The care Dad is given is restoring his health, slowly but surely, always consistently. I cannot say enough about the immense gratitude I feel toward Rick, Mel, Ronnel, Cathy, and Crystal. The home is situated conveniently near Kaiser. The back yard is pleasantly accommodating to family visits at bedroom windows (during Covid19). I am a retired case manager. This place is one of the best B&Cs I've seen. Our Mom found the best.

Toni K

Apr 2021

via Google

This place is amazing. The level of care that my father has received from day one has been outstanding. My father has not been an easy patient to have but every member of their staff deal with him with a smile on their face. They also treat my mother who visits regularly with the same respect and care each and every time. I would highly recommend this facility to anyone who is looking.

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Frequently Asked Questions

What types of care does Loving Heart Care Home offer?

Loving Heart Care Home offers Assisted Living, At-Home Care and Independent Living.

Where is Loving Heart Care Home located?

Loving Heart Care Home is located at 2652 Carson Way in Antioch, California.

What do families say about Loving Heart Care Home?

Families largely describe Loving Heart Care Home as a small, family-run board and care home where caregivers build close relationships with residents and communicate openly with families, including during hospice care. Most reviewers praise the cleanliness, warmth, and attentiveness of the staff, though one detailed review raised serious concerns about missing belongings, food safety, and unexplained cash requests.

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Nearby Communities

Other senior living options within 25 miles of Antioch.