Loving Heart Care Home

Michelle O.

Jan 2026

via Yelp

My Mother is there currently. They've taken great care of her and they're always very kind when we visit. No complaints. Grateful to have found them.

Tad P.

Dec 2023

via Yelp

I want to say first off that the staff here are very kind and caring. And first impressions of Elvie the administrator are very good. Understand that my mother was brought to the home and immediately put into hospice care through Ace Hospice. The hospice nurses were over the top wonderful. When you are in a rush trying to find a board and care home for a loved one whose days are numbered, you tend to sign things without really reading them thoroughly. They have a clause in their contract that states that there will be no refund for monthly rent. Meaning if you pay a new months rent and your loved one passes away the next day, you forfeit all of the rest of the months rent. My mother passed away 7 days into the new month. I expected to get back a pro-rated months rent. That's when they bring up the clause in the contract and keep your money. If you decide to move your loved one here, be aware of the contract that you are signing and read and understand everything. I figure they took over $4000 of my mother's money.

Suzie Carroll

Oct 2022

via Google ↗

Loving heart care home provided my mother with a safe place to live. She lived there for eight months, recovering from hip surgery, and suffering from dementia. The caretakers were very loving, fun, and accommodating to our visiting schedule, especially when she was in hospice. The communication was wonderful, and Elvie, the owner would text me personally about any concerns with my mom. I would highly recommend Loving Heart Care Home!

Rachel McBurney

Feb 2022

via Google ↗

Staff have made rude remarks regarding my grandparents cognitive difficulties thinking they don't understand or can't hear them. Several belongings have gone missing from my grandparent's room. We're told it was our fault for not filling out a log and getting it signed by staff but that doesn't change the fact the clothing is still missing. After staff asked us to bring comfort foods from home for my grandparent, the staff left the food (that required refrigeration) in their clothing closet for several weeks. The food was found well after expiration and could have made someone very sick if it were consumed. My Grandparent has been sent outside with a damp washrag on visiting days telling us to bathe them ourselves. (We are not trained care givers! That's why we pay for care) I'm very suspicious about why my Grandparent keeps asking for cash. There's no log of their spending so we have no idea where the money is going because it's not in their wallet or in their belongings. When we've asked for explanations for these observations, the staff was confrontational. I had at least expected reassurance but no. These issues have been going on for several months so it's not like this all happened at once. I will say, I don't believe there is "physically" abuse or neglect, but that's a pretty low standard of expectation. I strongly feel there are operational issues that need to be addressed. -- I would not recommend.

GG G

Apr 2021

via Google ↗

Very Helpful and very nice staff, the facility is clean and in order, and all staff are professionals