Denise Hall
Nov 2021
Love this home. We moved our 84 yr old mom here from another Board and Care that she spent 6yrs at after she had a major stroke. The last place had only 2 caregivers 24/7. No other help. They were very burned out. The owner was cold hearted and all about greed. Sad situation. We finally found “Personal Loving Care.” They have many caregivers and they switch shifts. Everyone was so friendly and helpful. The home is spacious and very clean. Administrator Marie was so welcoming. It was always easy to reach her and always had good communication with us. We moved our mom here right after a 3rd hospital stay in the last 2 months. She had become very weak due to multiple infections and had some delirium. They helped get her up to a wheelchair daily using a hoyer lift. No easy task. They helped feed her since she was so weak and wasn’t able to feed herself. They played her favorite music for her. She loved it and knew every song played. The smile on her face was priceless. She was starting to do a little better, sitting at the table in her wheelchair, enjoying being social with the other tenants and staff. She seemed so much happier. Then she got sick again and had to go back to the hospital. Sadly her health declined quickly and 2 weeks later she passed away in the hospital. She only had the opportunity to live at Personal Loving Care for a little less than 2 weeks. A very short time but memorable. We had paid for the month that she moved in. The next months rent was due while she was still in the hospital. When we realized our mom would not be returning as her health declined, we contacted Marie and asked if we could come to some agreement about what we should pay for the next month even though our mom was not returning. Marie was so accommodating and waved the full charge for the next months rent. We couldn’t believe it. She is not about greed. She is about helping and caring for humans. It was such a relief. After our mom passed away, Marie sent us a nice plant and card with their deepest sympathy. So thoughtful, especially for not knowing our mom for very long. Our last Board and Care did not send anything, not even so much as a card. She was there 6 years. So sad how cold they turned out to be. It hurts to the core. Marie and the caregivers at Personal Loving Care are wonderful. We definitely recommend this home for anyone who needs assisted living or full care.
