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Lifetime Medical Support Services

235 Lonsdale Ave

2.9(8 ratings)· Pawtucket average: 3.9

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Lifetime Medical Support Services logo
Lifetime Medical Support Services, photo 1

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2013

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Lifetime Medical Support Services are sharply divided: several families praise individual caregivers for compassionate, reliable in-home care, while others describe serious breakdowns in scheduling and communication from the agency itself. With only 8 reviews and a 2.9 average, experiences seem to vary a lot depending on which caregiver is assigned.

What reviewers praise

  • Caregivers described as going above and beyond
  • Specific CNAs praised for personalized, attentive care
  • Helps clients remain comfortably in their own homes

What reviewers flag

  • Multiple reports of last-minute staffing no-shows
  • Poor communication when caregivers can't make appointments
  • One report of a false wellness-check call to police
  • Long waits reported for replacement CNA coverage

AI-generated from reviews and community data.

Lifetime Medical Support Services is a home health agency serving Pawtucket, Rhode Island offering Home Health. Families rate it 2.9 out of 5 across 8 reviews.

About Lifetime Medical Support Services

Lifetime Medical Support Services is a Medicare-certified home health agency serving clients in their homes since 2013. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits.

Reviewers offered sharply divided assessments of the agency's service. Some families praised staff for compassionate care and reliability, noting that caregivers "go above and beyond to get the best care for their clients." Others reported significant problems with scheduling, communication, and care continuity, with families waiting extended periods for aide visits or learning only after the fact that scheduled caregivers would not return.

Types of Care at Lifetime Medical Support Services

Home Health

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Reviews of Lifetime Medical Support Services

2.9overall · 8 ratings combined

2.9★ on Google (8)

Steven Miner

May 2025

via Google ↗ · Report

Just a notice to beware. If you're a client of lifetime medical if you don't answer your door they'll send the cops to your house just show their homemaker can gain entrance into your house to do their hours they filed a false police claim wellness check on me I don't know exactly what they said to the police but what I do know is what they did was illegal you cannot file a wellness check on somebody just because you want their workers to go in and clean your house if they can do this to me imagine what they're doing to you if you're not home

Raymond Dobosz

Aug 2024

via Google ↗ · Report

This company ABSOLUTELY SUCKS. I've been waiting 5 hours for them to send me 1 CNA to help me. They either don't care about the people they work for or they don't care in general.

April Almeida

Jan 2024

via Google ↗ · Report

Everyone who works here is caring and goes above and beyond to get the best care for their clients. Not an easy task but they get it done

Jessica Zachas

Oct 2023

via Google ↗ · Report

Very unorganized, this is the 2nd week in a row they weren’t able to find care for my grandmother. They apparently knew this last week that the cna that was here couldn’t return, no phone call from the agency was given to family, was zero communication until today when I called when I communicated with the cna last week and she informed me due to family scheduling conflicts she couldn’t return. Here I sit, waiting till last minute again for them to try and find someone, considering I only got to speak to agency at 230p when I called after being informed by cna that she wasn’t returning and agency knew this last week and someone is suppose to be here for 3p.

Sandra Howarth

Nov 2022

via Google ↗ · Report

My mom has the best CNA Christene, she has had a few and at her age she depends on her. She doesn't need to be told what my mom's needs are she knows and does everything perfect for her to be able to stay in her home where she wants to be. We might be adding an extra day, but mom says if she can't get Christene she will go without. Thank for making my mom comfortable and having people who actually Care about the elderly so we don't have to worry as much.

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By submitting, you're okay with us and Lifetime Medical Support Services reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Lifetime Medical Support Services is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aide

Service area

Lifetime Medical Support Services reports serving 1 ZIP code, including Pawtucket. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 417069. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Lifetime Medical Support Services offer?

Lifetime Medical Support Services offers Home Health.

Where is Lifetime Medical Support Services located?

Lifetime Medical Support Services is located at 235 Lonsdale Ave in Pawtucket, Rhode Island.

What do families say about Lifetime Medical Support Services?

Lifetime Medical Support Services carries a 2.9 out of 5 rating from 8 Google reviews. Reviews of Lifetime Medical Support Services are sharply divided: several families praise individual caregivers for compassionate, reliable in-home care, while others describe serious breakdowns in scheduling and communication from the agency itself. With only 8 reviews and a 2.9 average, experiences seem to vary a lot depending on which caregiver is assigned. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Lifetime Medical Support Services?

Yes. Lifetime Medical Support Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Lifetime Medical Support Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Lifetime Medical Support Services?

Submit the Request Information form on this page, or contact Lifetime Medical Support Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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