Michelle Winney
May 2026
Went 2 go visit a family member there today and it stinks out in the hall way like pissed and call alarms going off and person sitting behind the desk could of gotten up and and answered that call or another nurse
1 / 5CMS Care Compare
Life Care Center of Sullivan is a skilled nursing and rehabilitation facility near Missouri Baptist Sullivan Hospital. Reviewers are split: several praise the physical and occupational therapy team, food, and individual staff members' compassion, while a detailed account describes serious medication errors, delayed call-light response, and cleanliness problems, alongside a persistent sense of thin staffing and management gaps.
AI-generated from reviews and community data.
Life Care Center of Sullivan is a senior living community in Sullivan, Missouri offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.1 out of 5 across 69 reviews.
Life Care Center of Sullivan is a skilled nursing home and rehabilitation facility located in Sullivan, Missouri, approximately one hour from St. Louis and Fort Leonard Wood. The community provides short-term rehabilitation, long-term care, and post-operative recovery services, with 24-hour skilled nursing care available to residents and patients.
The facility offers inpatient and outpatient rehabilitation with an in-house team of therapists and nurses who create individualized, goal-oriented care plans designed to maintain each resident and patient at their highest level of independence. The community is situated less than two miles from Missouri Baptist Sullivan Hospital, providing convenient access to additional medical resources.
Life Care Center of Sullivan is positioned in a charming location offering both access to city amenities and countryside surroundings, serving the Sullivan area with a focus on rehabilitation and skilled nursing care for individuals requiring various levels of medical support and recovery services.
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Help Me Choose4.1overall · 69 ratings combined
4.1★ on Google (69)
Michelle Winney
May 2026
Went 2 go visit a family member there today and it stinks out in the hall way like pissed and call alarms going off and person sitting behind the desk could of gotten up and and answered that call or another nurse
Danielle Rosenkoetter
Feb 2026
I have been in the industry of older folks, in and out of facilities for the last 5 years. This facility blew me away with their cleanliness, no odors and their friendly staff! FIVE STARS
J S
Feb 2026
Review too long, original in photos, highlights below.<br><br>Take heed of the reviews. There is truth to it. Everything in my review was reported to mgmt. I was promised that things would be taken care of, they were not. So if they comment that they want to talk to me, they already have, nothing was done. It didn’t matter when my mom was in this facility, why does it matter now that she’s gone.<br><br>The PT & OT staff were amazing. Thank you to Susan, Christy, & Megan for your wonderful care. Thank you to Nathan, Theresa, & Melissa for the laughs, to Chrissy who was so gentle & kind, & to Kaley, Dustin, & Kenra who were always on top of things when I asked. Lastly, to Evelyn, who was truly a gem! So kind & caring to her patients even when the shift before dumped their work on her.<br><br>Then there are staff like G, who let my Mom lay there one night in pain for over an hour w/ her call light on, never once coming to check on her. Mom resorted to calling the facility. The person who answered snidely told her that her nurse would be there ’in a minute’ & hung up on her. We reported it, no one got in trouble. On 9/9 mom let me know that G never came to get her out of bed. Apparently she didn’t like my mom & this was retaliation for that. She was overheard telling staff she never came to get her up & that she thought it was ‘funny’. My Mom has 2 broken ankles & cancer. I don’t find anything about this situation funny nor that staff like her are still employed here.<br><br>Mom’s hands were swollen to 3x their size. No one questioned it, even after my Mom complained. I had to haul someone in before she was examined. I was told it was the way she was laying. I knew it wasn’t & suspected a heart/circulation problem. No doctor came by to examine her. Fast forward 5 days & she was admitted to the ER w/ congestive heart failure. They drained off 17 lbs of water!<br><br>She had a lot of GI upset while she was here. We told the nurses about it, gave her immodium each day. It got so bad, she couldn’t leave her room. Staff knew, we told them. I feared she would become dehydrated, got access to her medications to see if something had these side effects. Turns out she was getting not one, but 2 laxatives! After all of this time, being miserable for weeks, why didn’t anyone question this?<br><br>I reported it to the nurse on staff & asked to take them out of her chart. It never happened. Every day they came & every day we had to tell them to stop giving them to her. One nurse got angry that we were questioning, shoved the cup in her face & told her “Here’s your pills, take ALL of them!”. I had to teach Mom what they looked like so she could throw them in the trash. I eventually took this to the nurse’s supervisor who promised me she was taking them out, Mom received one the next day.<br><br>-On 9/23 she was only given ½ her dose of a med -On 9/24 she was randomly given 3 melatonin- They were another patient’s meds<br>-On 9/25, after the laxatives showed up in her medicine cup again, I demanded she be removed from the facility. I told mgmt, it was sheer incompetence. I’m thankful my Mom had her wits about her, some there do not.<br><br>Other things: Her first 3 weeks she received a shower 1x/week. At a minimum she’s supposed to get 2. Mom caught her temp nurse vaping in the room behind the nurse’s station. I rounded the corner just after a staff person told a blind resident w/ dementia to “shut up” & on top of everything else, the place was just filthy. The video was taken after staff had mopped the room.<br><br>I’ll let you decide for yourself if this is how you want your loved one treated. Bottom line, I found out the hard way why the reviews were so terrible. I loved some of the staff, but from what I can see, there is a definite mgmt problem because nothing reported was fixed. There is never a manager on duty during the weekend. I took off work to sit down and report the medication situation, I was asked why it took so long to report things, my reply was “because you are never here!”
J S
Feb 2026
Review too long, original in photos, highlights below. Take heed of the reviews. There is truth to it. Everything in my review was reported to mgmt. I was promised that things would be taken care of, they were not. So if they comment that they want to talk to me, they already have, nothing was done. It didn’t matter when my mom was in this facility, why does it matter now that she’s gone. The PT & OT staff were amazing. Thank you to Susan, Christy, & Megan for your wonderful care. Thank you to Nathan, Theresa, & Melissa for the laughs, to Chrissy who was so gentle & kind, & to Kaley, Dustin, & Kenra who were always on top of things when I asked. Lastly, to Evelyn, who was truly a gem! So kind & caring to her patients even when the shift before dumped their work on her. Then there are staff like G, who let my Mom lay there one night in pain for over an hour w/ her call light on, never once coming to check on her. Mom resorted to calling the facility. The person who answered snidely told her that her nurse would be there ’in a minute’ & hung up on her. We reported it, no one got in trouble. On 9/9 mom let me know that G never came to get her out of bed. Apparently she didn’t like my mom & this was retaliation for that. She was overheard telling staff she never came to get her up & that she thought it was ‘funny’. My Mom has 2 broken ankles & cancer. I don’t find anything about this situation funny nor that staff like her are still employed here. Mom’s hands were swollen to 3x their size. No one questioned it, even after my Mom complained. I had to haul someone in before she was examined. I was told it was the way she was laying. I knew it wasn’t & suspected a heart/circulation problem. No doctor came by to examine her. Fast forward 5 days & she was admitted to the ER w/ congestive heart failure. They drained off 17 lbs of water! She had a lot of GI upset while she was here. We told the nurses about it, gave her immodium each day. It got so bad, she couldn’t leave her room. Staff knew, we told them. I feared she would become dehydrated, got access to her medications to see if something had these side effects. Turns out she was getting not one, but 2 laxatives! After all of this time, being miserable for weeks, why didn’t anyone question this? I reported it to the nurse on staff & asked to take them out of her chart. It never happened. Every day they came & every day we had to tell them to stop giving them to her. One nurse got angry that we were questioning, shoved the cup in her face & told her “Here’s your pills, take ALL of them!”. I had to teach Mom what they looked like so she could throw them in the trash. I eventually took this to the nurse’s supervisor who promised me she was taking them out, Mom received one the next day. -On 9/23 she was only given ½ her dose of a med -On 9/24 she was randomly given 3 melatonin- They were another patient’s meds -On 9/25, after the laxatives showed up in her medicine cup again, I demanded she be removed from the facility. I told mgmt, it was sheer incompetence. I’m thankful my Mom had her wits about her, some there do not. Other things: Her first 3 weeks she received a shower 1x/week. At a minimum she’s supposed to get 2. Mom caught her temp nurse vaping in the room behind the nurse’s station. I rounded the corner just after a staff person told a blind resident w/ dementia to “shut up” & on top of everything else, the place was just filthy. The video was taken after staff had mopped the room. I’ll let you decide for yourself if this is how you want your loved one treated. Bottom line, I found out the hard way why the reviews were so terrible. I loved some of the staff, but from what I can see, there is a definite mgmt problem because nothing reported was fixed. There is never a manager on duty during the weekend. I took off work to sit down and report the medication situation, I was asked why it took so long to report things, my reply was “because you are never here!”
Theresa Dirksmeyer
Sep 2025
My aunt Rosie Smith is a patient there and she said she,was galled on her private places. I understand she can't walk or stand do to cancer . I still dont think she should have to sit in her wet underwear. I'm thinking reach out to someone. I think that nursing home abuse.
6 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure services provided by the nursing facility meet professional standards of quality.
Severity G of L: actual harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 12, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 12, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2024
Provide emergency officials' contact information.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2024
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 12, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2024
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 12, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2023
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2023
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2022
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Life Care Center of Sullivan offers Skilled Nursing / Long Term Care.
Life Care Center of Sullivan is located at 875 Dunsford Drive in Sullivan, Missouri.
Life Care Center of Sullivan is a skilled nursing and rehabilitation facility near Missouri Baptist Sullivan Hospital. Reviewers are split: several praise the physical and occupational therapy team, food, and individual staff members' compassion, while a detailed account describes serious medication errors, delayed call-light response, and cleanliness problems, alongside a persistent sense of thin staffing and management gaps.
Life Care Center of Sullivan had 6 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Life Care Center of Sullivan and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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