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Reviews for this small hospital-based skilled nursing facility on Lanai are sharply divided: some families praise attentive, professional care and strong infection-control practices, while others report a specific doctor's dismissive bedside manner and feeling disrespected by staff. It operates as part of the not-for-profit Maui Health system, combining hospital and long-term care services for the island's residents and visitors.
AI-generated from reviews and community data.
Lanai Community Hospital is a senior living community in Lanai City, Hawaii offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.3 out of 5 across 7 reviews.
Lanai Community Hospital is a skilled nursing / long term care community in Lanai City, Hawaii. The community is licensed for up to 10 residents.
Families rate Lanai Community Hospital 3.3 out of 5 based on 7 Google reviews.
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Help Me Choose3.3overall · 7 ratings combined
3.3★ on Google (7)
Christina Akpan
Jul 2023
This hospital is one of the best hospital hands down in Hawaii .The administration, healthcare professionals and housekeeping are intuitive, interactive and professional. Patient care, intentional quality and precise attention to infection control and safety is the upmost priority at this facility. If I had a family member or close friend I would highly recommend to anyone on LANAI or visiting, you are in safe and loving hands.
JACKIE WILLIAMS
May 2023
The administration is rude you can tell the prejudice there and break the HIPPA violation. You felt uneasy and not wanted there. When you are over there to help them out at their facility.
Dean Bamford
Nov 2022
I don't understand what all the bad reviews are about. Dr. Haddad and the nurse on duty Caressa took amazing care of me. I went in thinking I had an infected spider bite, only to find out that I had an abscess. The pain was so intense that the slightest touch would nearly bring me to my knees. The Doc came in late from home and did amazing work on me. IV, pain medication, numbed it, and did everything in his power to calm me down during the procedure while the beautiful nurse held my hand. They kept telling me to breathe and calm down and were extremely supportive. It probably could've been compared to giving birth. Nevertheless, we got through it. Then they referred me to a wound care specialist and gave me all the medications and antibiotics I needed. I honestly couldn't have asked for a better experience or outcome. I am forever grateful to them.
Lee A
Jan 2022
Hadad is a piece of .... he is terrible, and has no heart! Easy money for him, sad!!!
Charlene Allen
Feb 2015
This place is a complete joke. I have worked in healthcare for thirty-eight years, and I know what it means to care for patients - the key word being CARE. My husband and I were recent visitors to Lana'i. By the time we reached Lana'i from Molokai, we knew he was developing bronchitis. I had even called our physician in Indiana to confirm the drugs he is given to counter what for him is a disastrous bacterial infection. We presented at the STRAUB Clinic where we saw David A. Becerril, MD. It was obvious he did not care and was not interested in listening; he only wanted to tell us that everyone has "this stuff," and that he had already had three colds this winter. End of visit. The next day we were to fly out, but all flights in and out were cancelled, so after six and one-half hours in the airport, we returned to Hotel Lana'i, and went immediately to the "Emergency Room." Leslie, a traveling RN, started right in with the same story - everyone has this stuff - and on and on. Following her preliminaries, she announced that they had called a doctor who would show within a half hour - one who is on call. Who finally walks into the room? The one and only David A. Becerril, MD, with "Well, hello again." We both thought we would die on the spot. He cared even less this time but relented and gave us three days' worth of doxycycline saying that was all they had. There are no words for his complete lack of caring about the fact that we needed help. End of story? No. We flew to Kauai on Sunday, went to the Urgent Care Center on Monday morning where an awesome physician, Mark Magelssen, MD, LISTENED to us and said, "Patients tend to know their own bodies better than anyone else. Let's get you what your doctor gives you and get you well." Forty-eight hours later, we are starting to see the results of Rocephin and Avelox. We saved for two years for this vacation, and spending it being sick is no fun. I hope no one on Lana'i ever needs local healthcare.
4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024
Have properly located and lighted "Exit" signs.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 1, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lanai Community Hospital offers Skilled Nursing / Long Term Care.
Lanai Community Hospital is located at 628 7th Street in Lanai City, Hawaii.
Reviews for this small hospital-based skilled nursing facility on Lanai are sharply divided: some families praise attentive, professional care and strong infection-control practices, while others report a specific doctor's dismissive bedside manner and feeling disrespected by staff. It operates as part of the not-for-profit Maui Health system, combining hospital and long-term care services for the island's residents and visitors.
Lanai Community Hospital had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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