Brandi O’Leary
Jun 2026
Lakewoods is a wonderful facility! They treat the residents with care and compassion. And they are always doing fun, interactive activities that make the residents look forward to the day!!
Lake Woods Nursing and Rehabilitation Center
1684 Vulcan Street3.8(61 ratings)· Muskegon average: 4.1
1 / 4Quick Facts
- Total units
- 90
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 90
- Inspections
- View history (54 citations)
- Short-term stays
- Short-term rehab rooms for post-surgery recovery
CMS Care Compare
What Families Think
Reviews of Lake Woods are sharply divided: most describe a clean, friendly facility with attentive staff and engaging activities, while one detailed report raises serious concerns about neglect, hygiene, and slow response to a medical emergency. Families should weigh the mostly positive feedback against this one troubling account before deciding.
The Good
- Staff described as pleasant, respectful, and caring
- Facility noted as clean and welcoming
- Good communication with families, per reviewers
- Engaging, fun on-site activities and outings
- On-site dedicated memory care unit
The Bad
- One detailed report of missed showers and hygiene neglect
- One report described poor holiday staffing levels
- One report of slow response to a possible medical emergency
- One reviewer said room temperature was uncomfortably hot
AI-generated from reviews and community data.
Lake Woods Nursing and Rehabilitation Center is a senior living community in Muskegon, Michigan offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 61 reviews.
About Lake Woods Nursing and Rehabilitation Center
Lake Woods Nursing & Rehabilitation Center is a skilled nursing facility in Muskegon, Michigan, conveniently located near US 31. The facility is newly remodeled and offers short-term rehabilitation rooms for those recovering from surgery or injury, as well as extended nursing care beds for residents needing hospice, medically complex, wellness, or memory care services.
The community operates a dedicated memory care unit as part of its service offerings. Lake Woods provides a range of activities for residents, including special outings and carefully planned on-site events designed to promote engagement and enjoyment.
Meals play a central role in the community's approach to resident care and socialization. Lake Woods has developed a culinary health program that focuses on residents' preferences and dining enjoyment as part of daily life.
The facility is designed to maintain a home-like environment while providing quality nursing care. Lake Woods aims to create a welcoming atmosphere that feels like home for every patient and resident it serves.
Types of Care at Lake Woods Nursing and Rehabilitation Center
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Lake Woods Nursing and Rehabilitation Center
3.8overall · 61 ratings combined
3.8★ on Google (61)
Francis Brown
May 2026
Great staff and excellent care. Everyone is friendly, respectful, and genuinely cares about the residents. The facility is clean and welcoming, and communication with families is very good. Highly recommend!
Barbara Dahl
May 2026
The staff are always Pleasant and smiling. I feel like my mother is well taken care of. A nice!
Mary Murray
Jan 2026
I do not trust this facility. My loved one did not do therapy as he should have. But that was no excuse to just ignore him. He refused showers sometimes but sometimes asked for one. He did not get one for a month. Why? Tonight he was given burned toast for supper, then finally some peaches. The room he is in is 80 degrees. It is so hot it makes me ill to go out there. One day he was slurring his speech, incoherent, agitated and unaware of his surroundings. I brought it to their attention for 3 days before anything was done. I suspected a UTI. Finally he was tested for one & results came back in a week! No UTI! I called 911 twice and Lakewoods sent them away. Was he drugged? What? He never saw a doctor to my knowledge. They X rayed him for pneumonia. Still waiting on results. He supposedly went to a post surgery appt.(they forgot the first one). There are no notes on it & he doesn’t remember going because it was the days he was out of it. I have talked to employees rationally & they always explain everything away quickly. When one is out there staff is attentive. But he has hated it there from the beginning & it has affected his rehab. I doubt he ever comes home again after this. It has been disastrous. I have found him sitting in urine soaked diaper so bad it smelled. On holidays it is poorly understaffed. The place scares me.
Carolyn Gee
Jul 2025
I have been visiting my brother at Lakewood nursing facility I became attached to residents with the beautiful smile And laugher, small talk from the residents , I notice the cleanse. My family member lives in Lakewood for 2 yrs he really like the location. I see his personality has changed for the better. He loves all his friends And his workers he met and he surely makes it his business to introduce them to his sisters. I personal decided to volunteer as a impersonator with music Tina Turner Gladys Knight Whitney Houston and it brings a big smile on the residents face and it brings joy to my heart. And the worker are entertained from the music what a joy I see a lot of improvement in the facility. A nice place to call home...
Government Inspection History
10 inspection visits in the last three years, 54 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 15, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2026
Feb 10, 2026Health Complaint1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2026
May 1, 2025Fire Safety StandardHealth ComplaintHealth Standard11 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Jun 4, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2025
Oct 23, 2024Health Complaint4 citations
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Aug 19, 2024Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2024
Jun 12, 2024Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 4, 2024
May 20, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Jun 18, 2024
Have restrictions on the use of portable space heaters.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2024
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 18, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Provide or get specialized rehabilitative services as required for a resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024
Feb 22, 2024Health Complaint5 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024
Sep 12, 2023Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 26, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023
Apr 27, 2023Fire Safety StandardHealth Standard7 citations
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Lake Woods Nursing and Rehabilitation Center offer?
Lake Woods Nursing and Rehabilitation Center offers Memory Care and Skilled Nursing / Long Term Care.
Where is Lake Woods Nursing and Rehabilitation Center located?
Lake Woods Nursing and Rehabilitation Center is located at 1684 Vulcan Street in Muskegon, Michigan.
What do families say about Lake Woods Nursing and Rehabilitation Center?
Reviews of Lake Woods are sharply divided: most describe a clean, friendly facility with attentive staff and engaging activities, while one detailed report raises serious concerns about neglect, hygiene, and slow response to a medical emergency. Families should weigh the mostly positive feedback against this one troubling account before deciding.
How did Lake Woods Nursing and Rehabilitation Center do on recent health and safety inspections?
Lake Woods Nursing and Rehabilitation Center had 10 government inspection visits in the last three years, with 54 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Lake Woods Nursing and Rehabilitation Center?
Submit the Request Information form on this page to connect with Lake Woods Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Lake Woods Nursing and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
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