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Lake Country Health Services

2195 North Summit Village Way

3.1(74 ratings)· Oconomowoc average: 3.6

Lake Country Health Services, photo 11 / 6

Quick Facts

Total units
100
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100

What Families Think

Lake Country Health Services is a skilled nursing and long-term care community in Oconomowoc, Wisconsin, with a 3.1 out of 5 rating from 72 Google reviews. No detailed review text, amenities, or pricing information were provided, so specific strengths or concerns beyond the overall rating are hard to verify.

The Good

  • Provides skilled nursing and long-term care services
  • Licensed to serve up to 100 residents

The Bad

  • Overall Google rating of 3.1 is on the lower side
  • No published pricing information available
  • No detailed reviews provided to assess day-to-day care quality

AI-generated from reviews and community data.

Lake Country Health Services is a senior living community in Oconomowoc, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.1 out of 5 across 74 reviews.

About Lake Country Health Services

Lake Country Health Services is a skilled nursing / long term care community in Oconomowoc, Wisconsin. The community is licensed for up to 100 residents.

Families rate Lake Country Health Services 3.1 out of 5 based on 72 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Lake Country Health Services

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Lake Country Health Services

3.1overall · 74 ratings combined

3.1★ on Google (74)

Lisa Mac

Aug 2026

via Google

My mom recently stayed at Lake Country Health Services in Oconomowoc. She was there for 8 weeks and received excellent care. In 2025, she fell and broke both her femurs. It’s been a slow process in getting her back to her “baseline” before she fell.<br>She was receiving Home Health services in our home since then where she was getting PT, OT and skilled nursing once a week. It just wasn’t enough. However, she ended up getting a UTI and became dehydrated from it so she was in hospital for a week.<br>Upon discharge, they said she could go to a Rehabilitation Facility to work on her strength and daily activities. If you’ve ever had to find a facility for your own parents or loved one, you already know that this is a stressful & worrisome process. We have all heard nightmare stories about some facilities that no one should be made to go to! But when I say that the care & respect she received there was beyond measure!!!<br>There is a new Adminstrator at Lake Country Rehab Services and she is amazing. I can’t say enough wonderful things about her. The entire team are excellent and genuinely care for all their patients & residents. There are lots of fun, daily activities to enjoy. It’s VERY clean, organized and all around great care given. Do not hesitate to go to Lake Country Rehab Services! We did not have even ONE bad incident during her 8 week stay, would definitely put myself or loved one there without hesitation! My mom is now able to walk 20-30 feet with walker assistance and we never thought it would happen again. The daily PT truly helped her!!<br>Thank you to everyone: Holly, the nurses (my mom just loved Allison!) CNA’s, PT’s, OT’s, entire staff. My mom misses you all!

Nancy Thomas

Aug 2026

via Google

The facility was very clean. The food was extremely good and well balanced. There seemed to be adequate help for a Rehab/Long Term Care Facility. I received good care. Staff was friendly and helpful.

Sandra Lurvey

Apr 2026

via Google

Never EVER send a loved one here!! I don't even know where to begin! For a week I left there every day pissed off! My dad was a heart failure patient who just got out of the hospital after a week when he was taken there. It was EXTREMELY important to weigh him every day to make sure he doesn't start retaining water again. He had just lost 30+ lbs of water weight off his heart, lungs and legs while in the hospital. They documented that they weighed him every day...but they hadn't. He's a sharp 77 year old so he would have remembered if they put him in his wheelchair chair, wheeled him down the hallway a ways and then getting him up on the scale. One of the times they said they weighed him my sister was visiting and no one came in to weigh him. He was sick with a stomach bug (aka food poisoning) for 4 days, becoming weaker everyday, but in their charts all it said was "patient was do well." If they EVER went into his room they would have CLEARLY seen that he was NOT doing well! He declined physical therapy a couple of times, because of not feeling well and being weak, but all they wrote down was patient refused physical therapy, not that he's been sick. A Dr. from there came to see him one morning and told him she'd get him a lidocaine patch, because his back was hurting, 24 hours later he had a patch. Are you kidding me?!?! Oh the list goes on! And on! And on!

Ryan Traynor

Mar 2026

via Google

The team at Lake Country Health Services was outstanding with the care they provided my family member. The Executive Director, Holly, was an incredible resource and always took time out of her day to visit with my family member. The rest of the team went above and beyond to make sure my family member felt like they were part of their own family. Very gracious for the care that was received.

Walter Powell

Feb 2026

via Google

My sister, Gerry, was a patient for a little over a year. The care and attention she received was wonderful, She and I were thankful everyday that we were able to move her to this facility. Josh and Jo were always ready to answer my questions and follow up on her care. The art projects and her time playing bingo made her so happy. They amount of caring shown on the day of her passing was amazing. Thank you from bottom of my heart-Sandi Powell

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Government Inspection History

7 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 27, 2025Fire Safety StandardHealth Standard6 citations
  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 16, 2025

Mar 12, 2025Health Complaint3 citations
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 2, 2025

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 2, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2025

Nov 4, 2024Health Complaint14 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Respond appropriately to all alleged violations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 12, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 12, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

Jun 20, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 2, 2024

  • Have an externally vented heating system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2024

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 3, 2024

Feb 29, 2024Health Complaint5 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2024

Oct 9, 2023Health Complaint3 citations
  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 8, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023

Apr 12, 2023Fire Safety StandardHealth Standard11 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lake Country Health Services offer?

Lake Country Health Services offers Skilled Nursing / Long Term Care.

Where is Lake Country Health Services located?

Lake Country Health Services is located at 2195 North Summit Village Way in Oconomowoc, Wisconsin.

What do families say about Lake Country Health Services?

Lake Country Health Services is a skilled nursing and long-term care community in Oconomowoc, Wisconsin, with a 3.1 out of 5 rating from 72 Google reviews. No detailed review text, amenities, or pricing information were provided, so specific strengths or concerns beyond the overall rating are hard to verify.

How did Lake Country Health Services do on recent health and safety inspections?

Lake Country Health Services had 7 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lake Country Health Services?

Submit the Request Information form on this page to connect with Lake Country Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Lake Country Health Services? Claim this listing to update photos, pricing, and details. It's free.

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