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Lake Charles Care Center

2701 Ernest Street

4.6(134 ratings)· Lake Charles average: 4.6

Lake Charles Care Center — photo 11 / 5

Quick Facts

Total units
182
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
182
Therapy services
On-site physical therapy helps residents regain mobility
Clinical staffing
Nurse practitioner provides direct on-site care

What Families Think

Reviews for Lake Charles Care Center are sharply divided: several families praise the warmth, cleanliness, and clinical attention from specific staff members, while other reviewers describe serious, specific safety and care lapses. This split suggests care quality may vary significantly depending on shift, unit, or specific staff involved, so families should ask pointed questions and visit in person.

The Good

  • Staff described as warm, attentive, and pampering
  • Facility called spotlessly clean by one reviewer
  • Therapy team praised for helping residents regain mobility
  • Specific nurse practitioner and CNA singled out for excellent care
  • Friendly greetings from staff noted on visits

The Bad

  • One detailed report of understaffing and neglect overnight
  • One report of falls going undocumented and unaddressed
  • One report of a resident's UTI leading to hospitalization, possible dehydration
  • One report of disrespectful or bullying supervisory behavior toward CNAs

AI-generated from reviews and community data.

About Lake Charles Care Center

Lake Charles Care Center is a skilled nursing / long term care community in Lake Charles, Louisiana. The community is licensed for up to 182 residents.

Families rate Lake Charles Care Center 4.6 out of 5 based on 134 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.6overall · 134 ratings combined

4.6★ on Google (134)

Karma Truth

Sep 2025

via Google

Residents smoking Crack in room while roommate in the room (17) Food served cold, meat raw Infection linen washed with regular linen. Cnas are rough with patient family members Falls are not documented Patients drugged Residents m0ney missing The lady cna supervisor harasses, talks disrespectful, taunts, bullies there cnas we witnessed it. Wheelchair breaks while resident is sitting in Sparks from outlets.. while building needs new personnel in it.. All supervisors and administrator, don need to be fired and new brought in This place is awful short staffed, staff sleep at night, no one cares..and nothing is done about it

Butch Oberhoff

Mar 2025

via Google

I've been in and out of long term care facilities for decades due to my job, but only recently have been put in the position of placing a family member. The team at Lake Charles Care Center have been wonderful. And each time we visit, every staff member greets us, has a smile and a cheerful attitude. I've only ever found the facility to be spotlessly clean, and my family member claims to be pampered by the staff. This facility was recommended by a friend who had a parent there, and I can see why now. I really have to give a ton of credit to the staff and administration.

Lisa Rougeau

Aug 2024

via Google

My Mother was in lake Charles care center for 1 1/2 years Now I had to put her somewhere else because, lack of care, she has been to LCMH 3 times for UTI 2 of those times she almost died, now I cannot get get her clothes r her wheel chair, they say she didn't have one, yes she did have one. My mom was nonresponsive the UTI was so bad. She was dehydrated too. She just lay in the bed knowone was checking on her. I don't recommend this place. Her water container was never by her bed side always on the other side of the room where she couldn't get to it. They simply do not care. Please don't bring your loved one here. My Mother is bed ridden she cannot walk r stand by herself

Allison Tucker

Feb 2024

via Google

The Nurse Practitioner Raquel is amazing and truly listens and cares. I can’t say enough positive things about the CNA Jazz. She truly has a gift for taking care of the patient and is so kind to the families of the patients. I don’t know if she will ever realize how grateful we are for the quality of care she provided for my dad.

Wilbert Ponthieux

Sep 2023

via Google

Jackie, Jenn and Taj are some of the best. Their attention to detail while helping the residents is second to none. All the therapists there are amazing. The therapist get the residence back up on their feet and moving and the time and attention they give is some awesome. I would not hesitate in recommending a loved one going here.

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Frequently Asked Questions

What types of care does Lake Charles Care Center offer?

Lake Charles Care Center offers Skilled Nursing / Long Term Care.

Where is Lake Charles Care Center located?

Lake Charles Care Center is located at 2701 Ernest Street in Lake Charles, Louisiana.

What do families say about Lake Charles Care Center?

Reviews for Lake Charles Care Center are sharply divided: several families praise the warmth, cleanliness, and clinical attention from specific staff members, while other reviewers describe serious, specific safety and care lapses. This split suggests care quality may vary significantly depending on shift, unit, or specific staff involved, so families should ask pointed questions and visit in person.

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