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Kei-Ai Los Angeles Healthcare Center

2221 Lincoln Park Ave

4(91 ratings)· Los Angeles average: 4.1

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Kei-Ai Los Angeles Healthcare Center — photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
300
Location
Minutes from LAC+USC Medical Center
Rehab services
On-site PT, OT, and speech therapy
Facility size
Large three-floor hospital-like building

What Families Think

Reviewers frequently praise Kei-Ai's physical and occupational therapy team by name, describing nurses and aides as attentive and the facility as clean and well kept. However, a notable minority of reviews describe serious lapses in basic care—missed bathing, feeding, and medication delays—along with concerns about staffing levels and communication during crises.

The Good

  • Rehab/PT team (Willie, Jun, Carolyn) repeatedly praised by name
  • Nurses described as attentive, caring, and compassionate
  • Facility consistently called clean and well maintained
  • Family communication and updates praised by many reviewers
  • Long-term residents (years-long stays) report satisfaction

The Bad

  • Multiple reports of neglect: unbathed, unfed, or bed sores
  • One report of delayed antibiotics after a UTI diagnosis
  • Several mentions of overworked or understaffed CNAs
  • One serious report alleging unequal care based on race
  • Reports of lost belongings and slow reimbursement

AI-generated from reviews and community data.

About Kei-Ai Los Angeles Healthcare Center

Kei-Ai Los Angeles Healthcare Center is a skilled nursing facility located in Los Angeles, California, just minutes from the LAC+USC Medical Center and Interstate 5.

The community is committed to serving others, nurturing life, and promoting each individual's ability to thrive, positioning itself as a nursing home facility offering state-of-the-art care in Southern California.

Kei-Ai aims to combine exceptional care with comfortable living, creating a safe and therapeutic environment intended to support patients throughout their healing journey.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 91 ratings combined

4★ on Google (91)

Eddie Hernandez

Jun 2026

via Google ↗

Not a bad place for broken bones, very clean, but good God, can you put volume limiters on the TV's or give people headphones?? 4 people in a room and full of inconsiderate jerks! No wonder everyone is sleep deprived and grouchy! And this visit ended with me having to take my father out against medical advice because he was just getting sicker after a week (chemo recovery), the doctor had told me the night before that if things got worse they would return him to cedar sinai but the next day she said, no, he'll be fine soon. I disagreed, took him myself to cedars emergency and they found he had sepsis and were able to save him. Never did skilled nursing after that and he's doing great now in 2026. Not a great place for elders.

Reynold Abuyuan

Nov 2025

via Google ↗

I had a phone appointment regarding my dad’s care today November 17, 2025 and I was very impressed with the entire Kei-Ai team. The group included Licensed Nurse Jean, Social Worker Dane, Activity Coordinator Francis, and Dietitian Carmen. Each one took the time to explain my dad’s condition clearly and thoroughly. Jean updated me on his medical status with patience and professionalism. Dane helped me understand the social and care planning aspects. Francis shared thoughtful updates about his daily activities and engagement. And Carmen explained his nutrition and diet plan in a way that was very easy to understand. I truly appreciate how coordinated and attentive they were. It gave me peace of mind knowing my dad is being cared for by such a dedicated team. Thank you, Kei-Ai, for the compassion and excellent communication.

angelina Davila

Nov 2025

via Google ↗

Kei-Ai LA<br>I was a patient from June 29 through September 27, 2025. I am pleased with the care I received from Nurse Molly, she's knowledgeable, professional, and caring. Nurse Israel is also a great nurse, he gave me my meds on time and made my laugh as he gave me my injections. Compassionate caring team: wound care nurse Mina,occupational therapist Rocio, physical therapist Willie, NA Monica, Esmeralda, Merida and Catherine. RNA Elfega Lopez. The people I saw from the moment I woke up to the moment I went to sleep gave me smiles and care. Thank you all.

angelina Davila

Nov 2025

via Google ↗

Kei-Ai LA I was a patient from June 29 through September 27, 2025. I am pleased with the care I received from Nurse Molly, she's knowledgeable, professional, and caring. Nurse Israel is also a great nurse, he gave me my meds on time and made my laugh as he gave me my injections. Compassionate caring team: wound care nurse Mina,occupational therapist Rocio, physical therapist Willie, NA Monica, Esmeralda, Merida and Catherine. RNA Elfega Lopez. The people I saw from the moment I woke up to the moment I went to sleep gave me smiles and care. Thank you all.

littleboy

Nov 2025

via Google ↗

the care is wonderful my aunt lives here but the food is horrible. and there's no real fruit juice like orange juice

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Frequently Asked Questions

What types of care does Kei-Ai Los Angeles Healthcare Center offer?

Kei-Ai Los Angeles Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Kei-Ai Los Angeles Healthcare Center located?

Kei-Ai Los Angeles Healthcare Center is located at 2221 Lincoln Park Ave in Los Angeles, California.

What do families say about Kei-Ai Los Angeles Healthcare Center?

Reviewers frequently praise Kei-Ai's physical and occupational therapy team by name, describing nurses and aides as attentive and the facility as clean and well kept. However, a notable minority of reviews describe serious lapses in basic care—missed bathing, feeding, and medication delays—along with concerns about staffing levels and communication during crises.

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