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Johnson Memorial Health

1125 W Jefferson St

3.8(323 ratings)· Franklin average: 4.1

Johnson Memorial Health — photo 11 / 6

Quick Facts

Facility type
Skilled nursing paired with on-site hospital ER and surgery
Additional services
Home health and hospice services offered alongside skilled nursing

What Families Think

Reviews of Johnson Memorial Health mostly concern its hospital and emergency department services rather than long-term residential care, with strong praise for specific surgeons but repeated concerns about communication during ER visits and discharge planning. Ratings are mixed, ranging from very satisfied surgical patients to families frustrated by unclear updates during medical crises.

The Good

  • Surgeons praised for clear, thorough explanations of procedures
  • Positive same-day surgery outcomes with no complications reported
  • Staff described as caring and efficient during surgery
  • Patients report feeling well cared for by specific physicians

The Bad

  • Several reviewers describe poor communication during ER visits
  • One detailed report of unsafe discharge planning for a vulnerable patient
  • Long waits reported with little information from ER staff

AI-generated from reviews and community data.

About Johnson Memorial Health

Johnson Memorial Health is a skilled nursing / long term care and home health and hospice community in Franklin, Indiana.

Families rate Johnson Memorial Health 3.8 out of 5 based on 323 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and HospiceSkilled Nursing / Long Term Care

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Reviews

3.8overall · 323 ratings combined

3.8★ on Google (323)

Steve Christie

Jun 2026

via Google

Dr Boyer is very experienced in internal medicine & surgical procedures. Besides that, he has a terrific ability to listen and communicate complex medical issues to his patients. I would recommend him highly!

Brian Hash

Apr 2026

via Google

Not very happy with the care they gave my mom. Was told 5 different things before we had to leave. Saw Dr Smith twice. Once to tell us the 5 different things that could possibly happen and then to tell us his shift was over. We waited over an hour in hopes another doctor would give more information. No 0mom just had major surgery and is having issues and 12 hours later she's still in the ER with no answers.

gorisek2

Feb 2026

via Google

I am an ICU nurse with over 20 years of experience, and I have never encountered such a profound lack of communication, empathy, and safe discharge planning. My son was brought here via EMS while in police custody after days of severe mental health crisis, vomiting, diarrhea, dehydration, and significant physical trauma. He had been tased four times, a police canine was released on him causing multiple dog bites, and he struck his head during arrest—placing him at high risk for complications. Initially, one ED physician was kind and reassuring. After that, communication completely broke down. I was told at one point that he “wasn’t there,” then informed no information could be shared due to police custody. I later obtained emergency legal guardianship through the court and presented the order in person, yet still struggled to receive basic updates. Despite repeated calls over two days, I could not speak with a physician until I was suddenly notified that my son would be discharged to jail within 30 minutes. At that time, I learned for the first time that he had been diagnosed with rhabdomyolysis, with elevated CK levels, and that IV fluids had already been discontinued. No one could clearly answer whether he was eating, drinking, or producing adequate urine. Concerns about ongoing vomiting, bloody diarrhea, kidney injury, and infection were dismissed. While a few staff members were compassionate, others were dismissive, and one nurse abruptly hung up on me after telling me my son had already been discharged. Patients in custody—and their families—deserve humane care, clear communication, and safe discharge planning. This experience was frightening, preventable, and deeply concerning.

Robin Brewer

Feb 2026

via Google

Dr. Boyer removed my gallbladder in February 2026. The entire ER and surgery staff at Johnson Memorial was fabulous. Caring and efficient. Dr. Boyer explain the whole process and, since my surgery was also going to need a separate procedure, he completely explained everything and presented options and answered all questions. I had no complications, went home the same day, and feel I received excellent care.

Becky Hammett

Feb 2026

via Google

Dr. Boyer explained in detail what I have going on and we decided to proceed with surgery this Friday 2/27/26! I'm absolutely terrified but I feel like I'm in good hands. Nurse practitioner Jenny Lee is my primary care physician and I don't think that she would guided me in the wrong direction. I for a post after surgery how everything went. I do trust that I am in good hands though.

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Frequently Asked Questions

What types of care does Johnson Memorial Health offer?

Johnson Memorial Health offers Skilled Nursing / Long Term Care.

Where is Johnson Memorial Health located?

Johnson Memorial Health is located at 1125 W Jefferson St in Franklin, Indiana.

What do families say about Johnson Memorial Health?

Reviews of Johnson Memorial Health mostly concern its hospital and emergency department services rather than long-term residential care, with strong praise for specific surgeons but repeated concerns about communication during ER visits and discharge planning. Ratings are mixed, ranging from very satisfied surgical patients to families frustrated by unclear updates during medical crises.

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