Carmen Doran
May 2026
Whoever answers the phone is so very rude. I hope the care takers are better than she is
1 / 2Quick Facts
- Total units
- 80
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Other
- Certified beds
- 80
CMS Care Compare
What Families Think
Joe-Anne Burgin Health & Rehabilitation is a skilled nursing and long-term care community in Cuthbert, Georgia, with mostly positive Google reviews praising cleanliness and attentive staff. A few reviewers raised serious concerns about front-desk rudeness and, in one case, alleged neglect and mistreatment of a resident.
The Good
- Reviewers describe the facility as clean and welcoming
- Nurses and CNAs described as attentive and helpful
- A visiting nurse praised professionalism and cleanliness during a weekend visit
- Staff and patients greet visitors with smiles
The Bad
- One reviewer said phone staff were very rude
- One detailed report alleged neglect, mistreatment, and delayed medical response
AI-generated from reviews and community data.
Joe-Anne Burgin Health & Rehabilitation is a senior living community in Cuthbert, Georgia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 4.5 out of 5 across 24 reviews.
About Joe-Anne Burgin Health & Rehabilitation
Joe-Anne Burgin Health & Rehabilitation is an 80-bed skilled nursing and long-term care facility in Cuthbert, Georgia. The community provides post-surgical rehabilitation and ongoing care for residents requiring medical support.
Families consistently note the cleanliness of the facility and the friendliness of staff during visits. Weekend observations by a family member with healthcare experience highlighted professional, attentive nursing and CNA care. Residents are described as warm and welcoming, and the environment as well-maintained. However, one serious concern involved allegations of improper handling during patient care, and another family reported difficulty reaching staff by phone with a negative response.
The facility holds a 4.5-star Google rating across 24 reviews, reflecting mixed experiences. Prospective families should weigh strong positive feedback about cleanliness, staff demeanor, and weekend operations against documented concerns about care quality and communication accessibility.
Types of Care at Joe-Anne Burgin Health & Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
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Help Me ChooseReviews of Joe-Anne Burgin Health & Rehabilitation
4.5overall · 24 ratings combined
4.5★ on Google (24)
Iesha Clay
Jun 2025
Clean when you walk in. Patients are very nice and greet you with smiles. Employees greet you with a smile.
Katrina McDonald
May 2025
They are great people they get the job done they take good care of everyone there it’s clean in beautiful there they are so nice I luv it there.
Jessieann Simmons
Sep 2024
I currently work as a nurse in a rehab in Florida. This weekend my mom and I came up to visit my grandpa who has been in this facility for about a month. Knowing how weekends can be in a facility when there’s little to no management around, I was very impressed with how professional, productive and clean this facility was. The nurses and CNAs were extremely helpful and attentive to the residents needs and our needs as well. I have nothing but good things to say about this facility!!
Bre “P3ac3 P3ac3”
Apr 2023
I usually do not post reviews but when I do, you would have to have left some kind of impression and not was this a big one! My auntie was sent to the home after a surgery for rehabilitation. After being there for a while and calling back to back and FINALLY being able to speak with her, she told us that a particular nurse had been beating on the leg where the surgery was done and the reason she was there in the first place! The nurse wouldn’t allow her to call anyone, they would close the door 🚪 so no one could hear her call for help when they would beat her. When we made a phone call and reported the situation, we were laughed at but we couldn’t find the joke in the situation. They claimed that she had dementia even though she was reported to be in good mental health before her arrival. We had to make a call to the sheriff station, spoke to the head person in charge of the faculty and this particular nurse was fired. She was then rehired because of her relationship with tjr “head in charge”. She caught COVID while in their care. They had her in quarantine for 10 days and they did not treat her. She had had ALL her shots previous to her stay. She was recently transferred to the hospital because of their negligence. They didn’t alert the doctor of her condition. I pray that you do NOT ALLOW YOUR LOVED ONE STAY HERE! You have been warned. I will be in touch.
Frequently Asked Questions
What types of care does Joe-Anne Burgin Health & Rehabilitation offer?
Joe-Anne Burgin Health & Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Joe-Anne Burgin Health & Rehabilitation located?
Joe-Anne Burgin Health & Rehabilitation is located at 321 Randolph Street in Cuthbert, Georgia.
What do families say about Joe-Anne Burgin Health & Rehabilitation?
Joe-Anne Burgin Health & Rehabilitation is a skilled nursing and long-term care community in Cuthbert, Georgia, with mostly positive Google reviews praising cleanliness and attentive staff. A few reviewers raised serious concerns about front-desk rudeness and, in one case, alleged neglect and mistreatment of a resident.
How can families visit Joe-Anne Burgin Health & Rehabilitation?
Submit the Request Information form on this page to connect with Joe-Anne Burgin Health & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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