1721 Bald Hill Loop
4(80 ratings)
CMS Care Compare
Reviewers of Jacob's Creek Nursing and Rehabilitation Center consistently praise the compassionate, attentive staff and effective physical therapy that has helped residents regain function after serious health setbacks. Families describe a clean, friendly environment where caregivers know residents by name and speak warmly to them and their families. A few voice frustration with the facility's outreach calls, feeling harassed by repeated contact.
AI-generated from reviews and community data.
Jacob'S Creek Nursing And Rehabilitation Center is a senior living community in Madison, North Carolina offering Skilled Nursing / Long Term Care. Families rate it 4.0 out of 5 across 80 reviews.
Jacob'S Creek Nursing And Rehabilitation Center is a skilled nursing / long term care community in Madison, North Carolina. The community is licensed for up to 170 residents.
Families rate Jacob'S Creek Nursing And Rehabilitation Center 4 out of 5 based on 79 Google reviews.
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Help Me Choose4overall · 80 ratings combined
4★ on Google (80)
Henry Hernandez
Jun 2026
This place has called me non stop and will not respect my wishes when I ask them to delete my number. No one I know is admitted there and there is no need for frequent calls every single day. Sometimes I feel like I’m being messed with and they are attempting to scam me
Kim Wallace
May 2026
When we had to transition from the hospital to in facility rehab after our moms bout with pneumonia and sepsis, we were overwhelmed, scared and very hesitant. Once I contacted the Administrative staff at Jacobs Creek our fears were eased. Upon arrival with our mom the entire staff were friendly, compassionate, extremely skilled and gave our mom the best care we could have wished for. She was able to overcome many challenges and regain independence to transition home after her medical care and rehab. We would highly recommend Jacobs Creek for anyone facing the decision to place a loved one in a facility for long term care or rehab. The entire staff truly cares about the residents and their families.
Kameron Grady
Sep 2025
If there isn’t a way, MIKE BARBER WILL MAKE ONE!!! Mike is in admissions, but everywhere in this building has a place in his heart. He’ll go out of his way for anyone at any time. Mike is irreplaceable. He is always kind and helpful. One of my favorite things about him is even if you just need someone to listen to you or talk to about anything, he is your guy and it’s always exactly when you need it. We are thankful for all you do Mike! 😁
Terry Bowman
Feb 2025
Our daughter is a resident & has been for a little over two years. We have been very satisfied with the care she has received , especially the physical therapy (Brian Kidd) . He has been so patient with her and she is trying to walk now. We were told when she had her two strokes, a brain bleed, collapsed portion of her brain due to a staff infection and nine craniotomies....that she would never be able to do anything for herself 208 day in the hospital (most in the Neurological ICU. It is because of the care of the entire staff that our girl is talking ( not like you or I would do ), but can understand even on her cell phone. I can't tell you just how grateful her family is to have her here with us and to know that she has such wonderful caregivers. All of the staff from the Administration, office staff. doctor's, nurse's, CNA's, housekeeping to laundry people, are so good to her. I myself have never been in a facility that they smile at the residents and tell them that they love them ( and they really do care )! They have fun activities as well .... Terry & Vie Bowman
Melissa R.
Dec 2024
I am very impressed with the staff at Jacob's Creek! They are friendly, speak to you as you walk through the halls, and make you feel welcome. The facility is clean. The few meals I have tried were good. Residents are smiling! Family member and staff all tell me what a wonderful nursing team the facility has; I agree. This is a really good facility!
3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 5, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Jacob'S Creek Nursing And Rehabilitation Center offers Skilled Nursing / Long Term Care.
Jacob'S Creek Nursing And Rehabilitation Center is located at 1721 Bald Hill Loop in Madison, North Carolina.
Reviewers of Jacob's Creek Nursing and Rehabilitation Center consistently praise the compassionate, attentive staff and effective physical therapy that has helped residents regain function after serious health setbacks. Families describe a clean, friendly environment where caregivers know residents by name and speak warmly to them and their families. A few voice frustration with the facility's outreach calls, feeling harassed by repeated contact.
Jacob'S Creek Nursing And Rehabilitation Center had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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