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Intercommunity Healthcare & Rehabilitation Center

12627 Studebaker Road

3.6(18 ratings)· Norwalk average: 4.3

Intercommunity Healthcare & Rehabilitation Center — photo 11 / 3

Quick Facts

Total units
86
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
86
Rehab focus
Short-term rehabilitative stays for recovery and discharge
Clinical services
On-site wound care and IV therapy treatment

What Families Think

Reviews of Intercommunity Healthcare & Rehabilitation Center are sharply mixed, with some families praising attentive nurses and noticeable improvement in their loved one's condition, while others describe serious neglect, poor communication between staff, and declines in health during a stay. The facility offers short-term rehabilitation and skilled nursing services including wound care and IV therapy for patients recovering from orthopedic, neurological, and post-surgical conditions.

The Good

  • Nurses described as friendly and attentive by some families
  • Noticeable improvement in patient happiness and speech
  • Offers wound care and IV therapy on-site
  • Supports recovery from orthopedic, neurological, and cardiopulmonary conditions

The Bad

  • Multiple reports of poor communication between nursing staff and CNAs
  • Several accounts of neglect, including unanswered call needs
  • One report of a patient having no bed call button
  • One report of health seriously declining, including strokes, during stay

AI-generated from reviews and community data.

About Intercommunity Healthcare & Rehabilitation Center

Intercommunity Healthcare & Rehabilitation Center is a skilled nursing and short-term rehabilitation facility in Norwalk, California. The center provides 24-hour skilled nursing care and rehabilitative services for individuals recovering from orthopedic, neurological, cardiopulmonary, and post-surgical conditions.

The facility's interdisciplinary clinical team works collaboratively to support each patient's medical needs, promote functional recovery, and facilitate discharge home when appropriate. Licensed nursing staff provide around-the-clock skilled care focused on medical oversight, safety, and daily clinical monitoring.

Services offered include short-term rehabilitative care, IV therapy, and wound care services as part of comprehensive treatment plans. The center is designed to serve patients with orthopedic, neurological, and medically debilitating conditions during their recovery and transition period.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 18 ratings combined

3.6★ on Google (18)

J L

Sep 2025

via Google

I’m glad my mother was placed here after many horrible experiences in previous nursing homes where she was unfortunately abused (this was something my NON-verbal mom was trying to show us through hand movements) and not taken well care of through her bed sores that refused to close after a month of being there?! The moment she was switched to Intercommunity, she was the happiest and most bubbliest person ever. You can see how well taken care of she was, and she was also the favorite of the nurses here! Thank you nurses of Intercommunity for taking great care of my mom until she passed away.

Annette Luque-Barone

Jul 2025

via Google

My Mom was sent to this facility from the hospital. I regret sending her to this place. when she went there she was doing fine as fine as she could be. However by the time she left she was worse off than when she went in. There is no communication between nursing staff and CNAs. And as for help there's none they tell you use a diaper even though she could go to the bathroom with the Walker they'd rather her use the diaper and wanted her to stay in it for more than an hour. This is the worst facility I have ever seen. The waiting room looks nice, but once you enter where the patients are being held it is disgusting. And nobody helps no one. I was appalled that a place could be run like this. God forbid my mom ever has to go back to a rehabilitation center she will not be sent there. So please if you have to send a family member there DO NOT.

Arias SocialMedia

Oct 2024

via Google

Having a beloved family member was unfortunate. I visited him once and it took one visit to say the front desk is friendly. The waiting area seemed cleaned. However once in, the staff need to be more considered of patients. I had to help a patient with what she needed. My beloved uncle passed away and I feel he didn't get the attention he required. He was there 1.5 days and I visited on the 2nd day and he didn't even have a bed call button on his bed. He could hardly speak so how will they hear? They were busy up and down and it seemed they were short staff. One nurse took the time to assist but after I left who knows. If a love one is there try to alternate with other family members atleast as much possible. Nurses have their lives too and they don't seem to be all there focusing on one patient at a time. I guess they do as much they can but please consider all reviews when placing loved ones anywhere.

Davila Marvin

Nov 2023

via Google

Having my father in this place was the worst mistake ever... They had him in horrible conditions. I truly hope people read this review because i don't think our situation was unique and this may be happening to other patients. Feel free to contact me for details. My father had two strokes in this place. He never was able to recuperate from that and he couldn’t even say anything as he was not able to speak. After the pandemic we were able to take them from this place but it was too late, he passed away like 2 years ago. Even though he passed away from many complications, including those strokes, his time in this place was hell.

Kim Lim

Apr 2021

via Google

My mom is currently staying at this nursing home. I have to say, out of the 3 that she's had to stay at this past year, this nursing home has been my favorite for my mom. She looks a lot healthier. Her legs are still weak - I'm not sure anyone can help with that at this point but she's able to speak again and use her hands. The nurses and people who work there are extremely friendly and helpful. The most important thing for me is my mom to be happy at a nursing home and this has been a really good place to her.

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Frequently Asked Questions

What types of care does Intercommunity Healthcare & Rehabilitation Center offer?

Intercommunity Healthcare & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Intercommunity Healthcare & Rehabilitation Center located?

Intercommunity Healthcare & Rehabilitation Center is located at 12627 Studebaker Road in Norwalk, California.

What do families say about Intercommunity Healthcare & Rehabilitation Center?

Reviews of Intercommunity Healthcare & Rehabilitation Center are sharply mixed, with some families praising attentive nurses and noticeable improvement in their loved one's condition, while others describe serious neglect, poor communication between staff, and declines in health during a stay. The facility offers short-term rehabilitation and skilled nursing services including wound care and IV therapy for patients recovering from orthopedic, neurological, and post-surgical conditions.

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