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Reviews of Indian Hills Manor are overwhelmingly negative, with multiple families describing severe neglect, understaffing, and hygiene failures, including a resident who reportedly went over two weeks without a bath. Only one review offered a neutral note about a family member's stay, without elaboration. The community's own materials emphasize rehab services and proximity to Ogallala Community Hospital, but reviewer experiences raise serious care concerns.
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Indian Hills Manor is a senior living community in Ogallala, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 2.0 out of 5 across 6 reviews.
Indian Hills Manor is a long-term care and rehabilitation community located in Ogallala, Nebraska, situated 14 miles from Lake McConaughy. The facility provides long-term care, transitional care, and rehabilitation services in a small-town setting, serving residents from Keith County and the surrounding western Nebraska region.
The community offers expert rehabilitation services to help residents recover from surgery, illness, or injury with the goal of returning home as quickly as possible. Around-the-clock nursing care is provided in a warm, home-like environment for residents who need ongoing medical support, supported by comprehensive therapy programs designed to restore strength, mobility, and independence.
Indian Hills Manor features personalized nutrition plans with one-on-one dietitian support and homestyle flexible dining to promote health and comfort while honoring individual preferences. Short-term care services are available to provide relief for primary caregivers, and the community helps residents personalize their living spaces with meaningful items to create comfortable, familiar environments.
Upon arrival, residents work with the care team to develop a personalized health and wellness plan that includes a history and physical with their physician, along with consideration of their preferences, interests, and goals. The facility is located just minutes from Ogallala Community Hospital and emphasizes creating a true home environment through compassionate care rooted in respect, dignity, and kindness.
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Help Me Choose2overall · 6 ratings combined
2★ on Google (6)
Andy
Mar 2022
Augustine’s review is 100% on par. If you can, take your loved one into the bigger city where they will have legitimate and loving care. The hygiene protocols clearly have not changed in almost 2 years now. The understaffing issue will disallow for your loved one to get the exercise they need to prevent further issues such as blood clots. Please please do your family a favor and take them to a better place.
Augustine Sanchez
Jan 2022
My mother was transported to Indian Hills for continued recovery on January 12th after falling and breaking her femur. Yesterday I heard from my mom that it had been 16 days for her to receive her FIRST bath/shower. Their hygiene protocol due to covid/short staff has gone from 2 showers a week to 1 shower a week (which I find repulsive in of itself), but 16 days without a shower is inappropriate, neglect, and poor/pathetic care/management). Everyday since her arrival (which my mom is of sound mind) has asked her CNA when it is her turn for a shower/bath. Each time she's told that they'll get on it, schedule it, etc. She only received her first shower because yesterday she had a progress meeting with social services and other staff where she included that she hadn't been bathed once since she arrived on JANUARY 12th. Within 10 minutes after the meeting she was being escorted to take a shower. Had she not mentioned it in this meeting, I wonder how long it would be till she did get her first bath... If you have a family member who is a resident of Indian Hills, please make sure your relative, friend, spouse, etc, is being taken care of properly. Thank goodness my mom is able to speak for herself, but I fear for others in that facility that aren't able to and don't get the help that they need. I called the admin for the facility-Chad, I made a call to their compliance number they gave me, I reported this to their parent company Lantis Enterprises, and I made a call to the neglect and abuse hotline for the Nebraska Department of Health and Human Services. I pray that the other residents of Indian Hills are getting the proper care they deserve. Please check on your loved ones and their care. God Bless.
Kelsey Sladky
Sep 2020
If you want your love one to be neglected, this is the place for you.
Arlen Bohnas
May 2017
My son was in there for about a month.
Indian Hills Manor offers Skilled Nursing / Long Term Care.
Indian Hills Manor is located at 1720 North Spruce in Ogallala, Nebraska.
Reviews of Indian Hills Manor are overwhelmingly negative, with multiple families describing severe neglect, understaffing, and hygiene failures, including a resident who reportedly went over two weeks without a bath. Only one review offered a neutral note about a family member's stay, without elaboration. The community's own materials emphasize rehab services and proximity to Ogallala Community Hospital, but reviewer experiences raise serious care concerns.
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