CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Indian Hills Manor are overwhelmingly negative, with multiple families describing severe neglect, understaffing, and hygiene failures, including a resident who reportedly went over two weeks without a bath. Only one review offered a neutral note about a family member's stay, without elaboration. The community's own materials emphasize rehab services and proximity to Ogallala Community Hospital, but reviewer experiences raise serious care concerns.
AI-generated from reviews and community data.
Indian Hills Manor is a senior living community in Ogallala, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 2.0 out of 5 across 6 reviews.
Indian Hills Manor is a long-term care and rehabilitation community located in Ogallala, Nebraska, situated 14 miles from Lake McConaughy. The facility provides long-term care, transitional care, and rehabilitation services in a small-town setting, serving residents from Keith County and the surrounding western Nebraska region.
The community offers expert rehabilitation services to help residents recover from surgery, illness, or injury with the goal of returning home as quickly as possible. Around-the-clock nursing care is provided in a warm, home-like environment for residents who need ongoing medical support, supported by comprehensive therapy programs designed to restore strength, mobility, and independence.
Indian Hills Manor features personalized nutrition plans with one-on-one dietitian support and homestyle flexible dining to promote health and comfort while honoring individual preferences. Short-term care services are available to provide relief for primary caregivers, and the community helps residents personalize their living spaces with meaningful items to create comfortable, familiar environments.
Upon arrival, residents work with the care team to develop a personalized health and wellness plan that includes a history and physical with their physician, along with consideration of their preferences, interests, and goals. The facility is located just minutes from Ogallala Community Hospital and emphasizes creating a true home environment through compassionate care rooted in respect, dignity, and kindness.
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Help Me Choose2overall · 6 ratings combined
2★ on Google (6)
Andy
Mar 2022
Augustine’s review is 100% on par. If you can, take your loved one into the bigger city where they will have legitimate and loving care. The hygiene protocols clearly have not changed in almost 2 years now. The understaffing issue will disallow for your loved one to get the exercise they need to prevent further issues such as blood clots. Please please do your family a favor and take them to a better place.
Augustine Sanchez
Jan 2022
My mother was transported to Indian Hills for continued recovery on January 12th after falling and breaking her femur. Yesterday I heard from my mom that it had been 16 days for her to receive her FIRST bath/shower. Their hygiene protocol due to covid/short staff has gone from 2 showers a week to 1 shower a week (which I find repulsive in of itself), but 16 days without a shower is inappropriate, neglect, and poor/pathetic care/management). Everyday since her arrival (which my mom is of sound mind) has asked her CNA when it is her turn for a shower/bath. Each time she's told that they'll get on it, schedule it, etc. She only received her first shower because yesterday she had a progress meeting with social services and other staff where she included that she hadn't been bathed once since she arrived on JANUARY 12th. Within 10 minutes after the meeting she was being escorted to take a shower. Had she not mentioned it in this meeting, I wonder how long it would be till she did get her first bath... If you have a family member who is a resident of Indian Hills, please make sure your relative, friend, spouse, etc, is being taken care of properly. Thank goodness my mom is able to speak for herself, but I fear for others in that facility that aren't able to and don't get the help that they need. I called the admin for the facility-Chad, I made a call to their compliance number they gave me, I reported this to their parent company Lantis Enterprises, and I made a call to the neglect and abuse hotline for the Nebraska Department of Health and Human Services. I pray that the other residents of Indian Hills are getting the proper care they deserve. Please check on your loved ones and their care. God Bless.
Kelsey Sladky
Sep 2020
If you want your love one to be neglected, this is the place for you.
Arlen Bohnas
May 2017
My son was in there for about a month.
5 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2025
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2025
Observe each nurse aide's job performance and give regular training.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2025
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 11, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Provide enough food/fluids to maintain a resident's health.
Severity H of L: actual harm, patternCorrected May 15, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2024
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2024
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Indian Hills Manor offers Skilled Nursing / Long Term Care.
Indian Hills Manor is located at 1720 North Spruce in Ogallala, Nebraska.
Reviews of Indian Hills Manor are overwhelmingly negative, with multiple families describing severe neglect, understaffing, and hygiene failures, including a resident who reportedly went over two weeks without a bath. Only one review offered a neutral note about a family member's stay, without elaboration. The community's own materials emphasize rehab services and proximity to Ogallala Community Hospital, but reviewer experiences raise serious care concerns.
Indian Hills Manor had 5 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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