Rob Penner
May 2026
Currently using their services for a parent. They always pay attention, listen, and communicate. Couldn’t be happier with their care, especially Lola. What a gem she is. I don’t know what we’ll do without her.
Home Instead
3122 N Cypress Dr #5004.6(39 ratings)· Wichita average: 4.4
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1 / 5Quick Facts
- Service type
- In-home care, not a residential facility
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families in Wichita generally praise Home Instead's in-home caregivers for compassionate, attentive care that eases the burden on family members handling daily tasks. Most reviewers highlight specific caregivers by name and note reliable communication and follow-through, though one serious report raises concerns about staff accountability and safety oversight.
What reviewers praise
- Caregivers described as compassionate and attentive
- Helps families with cooking, cleaning, errands
- Reliable communication, no last-minute cancellations
- Specific caregivers praised by name for excellent care
What reviewers flag
- One report of a serious safety and accountability failure
- No published pricing information available
AI-generated from reviews and community data.
Home Instead is a home care agency serving Wichita, Kansas offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.6 out of 5 across 39 reviews.
About Home Instead
Home Instead is an at-home care agency serving clients in Wichita, Kansas. The agency provides private duty caregiving to help seniors and their families with daily tasks, personal care, and support at home.
Reviewers consistently praised the reliability and professionalism of caregivers, noting their communication and genuine investment in clients' wellbeing. Families reported reduced stress from delegating cooking, cleaning, and other household responsibilities, and expressed appreciation for the consistency of care and compassionate approach. However, reviews are mixed regarding agency oversight and personnel practices.
Types of Care at Home Instead
At-Home Care
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Help Me ChooseReviews of Home Instead
4.6overall · 39 ratings combined
4.6★ on Google (39)
Molly Crow
Jan 2026
I would strongly caution anyone considering this company. One of their employees broke into my grandmother’s home while our family was asleep. This incident occurred off duty, yet it was reported and no action was taken against the employee. Even more disturbing, the company later allowed this same individual to be present with my grandmother while she was on her deathbed in the hospital. When I raised concerns about the situation, instead of addressing the serious safety and ethical issues involved, I was removed from the hospital based on false allegations. At no point did the company demonstrate accountability, transparency, or concern for the well-being of the family involved. This experience showed a complete lack of professionalism, poor judgment, and disregard for basic safety and trust. I would not recommend this company to anyone who values security, ethical conduct, or responsible oversight of their employees
Samantha Simmons-Roray
Oct 2025
We’ve had an outstanding experience partnering with this private duty company. Their caregivers are reliable, professional, and genuinely invested in enhancing our residents’ quality of life. We appreciate that they communicate proactively and always follow through — we’ve never had issues with last-minute cancellations. Their consistency and compassion truly make a difference in the day-to-day experience of those we serve.
Justin Hambleton
Aug 2025
Home Instead is fantastic to work with. They do a great job with care for my dad and it really takes the pressure off of me to do daily tasks like cooking, cleaning, and going to the grocery store. If you are needing help with a loved one, I would highly recommend Home Instead
Gini Leatherman
Aug 2024
Thanks to Linda F. And Dawn H. my husband is receiving the most compassionate and excellent care. I was concerned about bringing him home from skilled nursing. But now I have peace of mind, knowing my husband is getting the best of care and I have the support I need in caring for him. 100%
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers At-Home Care.
How much does Home Instead cost?
Home Instead has not published its pricing. For context, communities in Wichita that publish rates start around $3,250 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Home Instead located?
Home Instead is located at 3122 N Cypress Dr #500 in Wichita, Kansas.
What do families say about Home Instead?
Home Instead carries a 4.6 out of 5 rating from 39 Google reviews. Families in Wichita generally praise Home Instead's in-home caregivers for compassionate, attentive care that eases the burden on family members handling daily tasks. Most reviewers highlight specific caregivers by name and note reliable communication and follow-through, though one serious report raises concerns about staff accountability and safety oversight. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Home Instead?
Submit the Request Information form on this page, or contact Home Instead directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Home care · no referral needed