1 / 6Home Instead in Spartanburg provides in-home care and hospice support, and families overwhelmingly praise individual caregivers by name for building trusted, long-term relationships with clients. Most reviewers describe the office as responsive and flexible when care needs change, though one family reported significant scheduling and communication problems after a company ownership change.
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Home Instead is a senior care provider serving Spartanburg, South Carolina offering At-Home Care. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.7 out of 5 across 48 reviews.
Home Instead in Spartanburg, South Carolina provides in-home health care and hospice services, helping seniors and their families navigate care needs ranging from light assistance to round-the-clock support.
Family reviews consistently emphasize the quality and dedication of individual caregivers, with repeated mention of staff members by name, Amber, Doris, Kristie, Betty, and others, who build trusted routines and relationships with clients. Families describe caregivers as respectful and attentive to both physical needs and emotional wellbeing, and note that the office team is responsive and flexible when care plans change. One family wrote, "the caregivers at HomeInstead make her feel safe, loved and cared for." Families managing dementia care and those living far from aging relatives particularly value the reliability and peace of mind the service provides, including willingness to coordinate with hospice and go beyond routine tasks when needed.
One 1-star review noted scheduling inconsistencies and communication gaps between the company and families, though the reviewer praised their assigned caregiver. Most other feedback (41 of 46 reviews at 5 stars) reflects long-term relationships spanning months to years, with families expressing strong trust in the organization's approach to elder care.
The community holds a 4.7/5 rating across 46 Google reviews.
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Help Me Choose4.7overall · 48 ratings combined
4.7★ on Google (48)
Jennifer Murray
Sep 2026
My dad's case manager recommended this company. She stated she would trust having her loved one being taken care of with Home Instead. I can honestly say that the caregivers have been wonderful with my dad. I do not have to worry about anything when I am away from the house. I would highly recommend.
Diane Beidler
Aug 2026
Home Instead provided care for our mom during her final week of life, and we are so grateful for the care and compassion they showed our family.<br><br>Sandra was our caregiver that week, and she was prompt, experienced, kind, compassionate, and attentive to Mom’s needs. She took initiative and provided exactly the level of care Mom needed.<br><br>Amber and Shanika were also wonderful to work with. They responded quickly to get our care in place, answered our questions, communicated clearly, and truly listened when we explained our expectations. They coordinated the care we needed during an incredibly stressful and emotional time.<br><br>We are very thankful to the entire Home Instead team for helping us care for Mom with dignity and compassion during her final days.
Eileen Boyer
Feb 2026
Natasha Thomas caregiver . We love Home instead and all staff
Tasha Thomas
Feb 2026
I love the company. I love all employees and staff ...chariah is a great team member
Susan Ramsey
Jan 2026
The caregivers from Home Instead are absolutely wonderful! Kristie and Doris were great during our day help and Toni (Antoinette) was an amazing night person. So thankful for all the help and support!!
Home Instead offers At-Home Care.
Home Instead is located at 1409 W O. Ezell Blvd in Spartanburg, South Carolina.
Home Instead in Spartanburg provides in-home care and hospice support, and families overwhelmingly praise individual caregivers by name for building trusted, long-term relationships with clients. Most reviewers describe the office as responsive and flexible when care needs change, though one family reported significant scheduling and communication problems after a company ownership change.
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