Susan Cintron
Feb 2026
Awesome experience!!
Home Instead
1515 N Lorraine St Ste c4.4(13 ratings)· Hutchinson average: 4.5
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1 / 6Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Home Instead in Hutchinson, Kansas has a 4.4 out of 5 rating from 13 Google reviews, though no detailed review text or amenity information is available to explain what families like or dislike.
What reviewers praise
- Strong 4.4 out of 5 average rating
- 13 Google reviews suggest generally positive experiences
What reviewers flag
- No published pricing information available
- No detailed amenities or care specifics provided
- No written reviews available to verify care quality
AI-generated from reviews and community data.
Home Instead is a senior living community in Hutchinson, Kansas offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 13 reviews.
About Home Instead
Home Instead is a home care agency serving seniors in Hutchinson, Kansas. The agency provides in-home assistance with activities of daily living, medication management, housekeeping, laundry service, and social activities, along with 24-hour staff availability and an emergency call system.
Reviewers' experiences with the agency varied. Some praised the owners' commitment to the community and the dedication of care professionals. One reviewer wrote, "Their mission from day one is to help seniors stay in their home with help." However, other families reported challenges with service continuity and found the care arrangement did not work out as hoped.
Types of Care at Home Instead
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Home Instead
4.4overall · 13 ratings combined
4.4★ on Google (13)
elaine marquez
Feb 2026
I have worked for Todd and Cindy Miller for 7 yrs, they are great people to work for. Their mission from day one is to help seniors stay in their home with help. We have passionate Care Professionals that love what they do.
Calvin Grover
Nov 2023
After almost two years and well over $20,000, Home Instead decided we weren’t a “good fit” for them and gave us one week notice before dumping us without any replacement.<br><br>All we wanted was professional caregivers to help Mom. She is 95 and living alone in her own house. She does have her mental capacities but needs some physical help, as Home Instead’s website promises.<br><br>Just a few examples: Home Instead’s employees refused to help her take a shower for two weeks. When she wrote out a grocery list, they substituted what they thought she should have instead of what she wanted. Even though against Home Instead’s policies, the “Care Pros” (their terminology) often took food from her or would buy things they wanted to consume with her money at the store. Many times they would not return either a change or the receipt, until we specifically requested them.<br><br>We never asked Home Instead to do anything outside of the expectations of a professional caregiver. Yet they determined that our expectations of a professional were not a “good fit” for them. When I told Mom that the company had dropped us, her first response was, “I’m glad we’re rid of them!”
David Cox
Nov 2023
Todd and Cindy are two of the most caring people you will ever have the pleasure of knowing. Their care and concern for their employees and clients is uncompromising. They lead their business from their heart, giving back to our community every week. Having known them both since our college days, their character and faith is embodied in their business and the services they provide.
Phil Nightingale
Aug 2018
Great people to do business with!
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers Assisted Living.
Where is Home Instead located?
Home Instead is located at 1515 N Lorraine St Ste c in Hutchinson, Kansas.
What do families say about Home Instead?
Home Instead carries a 4.4 out of 5 rating from 13 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Home Instead?
Submit the Request Information form on this page, or contact Home Instead directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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