1 / 5Families using Home Instead in Honolulu describe a home health and hospice service that responds quickly to urgent needs and communicates clearly, even when family members live off-island. Reviewers consistently highlight the professionalism and compassion of both the office staff and the in-home aides.
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Home Instead is a senior care provider serving Honolulu, Hawaii offering At-Home Care. Amenities include Laundry Service, Dietary Accommodations and 24-Hour Staff. Families rate it 4.8 out of 5 across 23 reviews.
Home Instead is a home health and hospice care provider serving Honolulu, Hawaii. The service brings trained caregivers into clients' homes to assist with daily living needs including personal care, medication management, meal preparation, and household tasks.
Families consistently praise the quality and responsiveness of Home Instead's staff. Multiple families noted the professionalism and attentiveness of caregivers, with one describing aides as "extremely attentive, personable, reliable, and diligent." Relatives living off-island or out of state highlight the company's strong communication and updates, and several mention feeling reassured about their loved ones' care. Management is described as responsive and thorough, one account details an office manager conducting same-day assessment and a detailed three-hour briefing before care began.
Families appreciate both the practical support (assistance with meals, medications, bathing, and laundry) and the emotional presence caregivers provide. One family noted that staff "helped keep me calm on the phone" during a health crisis when they could not be present immediately. Another described feeling they could "rest at night with peace knowing she is in good hands" despite living in a different state.
Home Instead Honolulu holds a 4.8 out of 5 rating across 23 Google reviews, with all sampled reviews at five stars.
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Help Me Choose4.8overall · 23 ratings combined
4.8★ on Google (23)
April Oviatt
Nov 2025
This is the absolute best in-home care company in the area! The staff that take care of my grandparents are phenomenal and truly care! The management team are responsive, professional, and always follow up with me when I have questions.
Lynda Sommerville
Mar 2025
We live in Michigan and my mother lives in Hawaii. We have used Home Instead for several years and have never had an issue. GREAT communication and updates as well as very compassionate employees. I rest at night with peace knowing she is in good hands.
Donna Ariyoshi
Oct 2024
The special personal care provided us by Home Instead Honolulu has been wonderful and a great relief. The service began about a year ago in September 2023. We appreciate the assistance with meals, medications, bathing, and laundry. We also appreciate the sue of available time to make the house clean and comfortable. Home Instead is at our home three times a week for four hours each time. We are more than satisfied with the service.
Jane Page
Jun 2024
We needed home care for my mother post op on very short notice. Ty Bedford the office manager came to our home that same day for an assessment and three days later for a 3 hour detailed briefing. She was secured an extremely attentive, personable, reliable, diligent group of aides. Ericcka and Erion personally came to train them. Their responsiveness, attention to detail, reliability and professionalism is top rate. It was a tremendous relief to have my mom so well cared for. UPDATE May 2024 once again my mom needed care. There is a new team Kaleigh, Erin & Kylien and they are fantastic. My mom's needs and timing changed and they were extremely flexible and understanding at a time that was extremely stressful. I'm truly grateful to have support that provides safety, kindness and peace of mind.
Maili Levay Jonas
Dec 2023
Home Instead has been essential for my family when my grandparents had a health scare, and I lived off-island. They were professional and communicative during the days that it took for me to get back to Oahu. All the staff were lovely and very experienced at handling emotional situations. They even helped keep me calm on the phone when I couldn’t be there right away. I will always recommend them.
Home Instead offers At-Home Care.
Home Instead is located at 1600 Kapiolani Blvd #212 in Honolulu, Hawaii.
Families using Home Instead in Honolulu describe a home health and hospice service that responds quickly to urgent needs and communicates clearly, even when family members live off-island. Reviewers consistently highlight the professionalism and compassion of both the office staff and the in-home aides.
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