MyLivingChoice

Home Instead

1420 W 2nd St

4.4(16 ratings)· Hastings average: 4.6

Home Instead, photo 11 / 6

Quick Facts

Care model
Provides in-home caregiving, not a residential facility
Caregiver consistency
Same caregiver scheduled reliably, no surprise rotations
Remote coordination
Helps arrange care for family living out of state

What Families Think

Home Instead in Hastings, Nebraska is an in-home caregiving service rather than a residential facility, and most reviewers describe hiring it to arrange care for a parent or spouse at home. Families consistently praise the compassion and reliability of individual caregivers and office staff, though one reviewer raised a serious concern about caregiver training and another noted room for better office-to-client communication.

The Good

  • Caregivers described as compassionate and attentive
  • Consistent caregiver assignment, no rotating strangers
  • Office staff responsive and helpful with resources
  • Staff helped coordinate care for out-of-state families
  • High overall rating from 16 Google reviews

The Bad

  • One report alleges caregivers lack sufficient training
  • One reviewer said client-business communication could improve

AI-generated from reviews and community data.

Home Instead is a senior living community in Hastings, Nebraska offering Assisted Living. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.4 out of 5 across 16 reviews.

About Home Instead

Home Instead in Hastings, Nebraska provides in-home assisted living care, with families describing strong, consistent caregiver assignments and attentive support for seniors managing conditions like Parkinson's and dementia, as well as post-hospital recovery.

What stands out across reviews is staff reliability and personal attention. Families repeatedly emphasize that Home Instead maintains consistent caregiver assignments, a contrast to their frustrations with other agencies, and that office staff respond thoughtfully to questions and concerns even outside business hours. Individual caregivers like Danielle, Amber Raine, and Ashland Cooper are noted for noticing details that need attention and bringing genuine care to daily activities. One family wrote, "they made my call feel like I wasn't an obligation."

One review flagged concerns about caregiver training and preparation, noting the company hires inexperienced staff and relies on families to fill knowledge gaps. Another mentioned room for improvement in office-to-client communication. Most families, however, reported feeling supported through a difficult transition and grateful for the help provided.

Home Instead holds a 4.4 out of 5 star rating across 16 Google reviews.

Types of Care at Home Instead

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Home Instead

4.4overall · 16 ratings combined

4.4★ on Google (16)

Nancy Vanasche

Apr 2026

via Google

We recently needed in-home care for my 99-year-old mother after she was released from the hospital. We were fortunate to have three wonderful regular caregivers from Home Instead, all of whom were kind, compassionate, and truly helpful.<br>Danielle stood out in a very special way. She had a remarkable ability to walk into the house and immediately notice things that needed attention—often taking care of them before we even had to ask. Her proactive approach made such a positive difference during a stressful time.<br>Danielle was always prompt, extremely friendly, and brought a bright, smiling, jovial energy that genuinely improved everyone’s attitude the moment she arrived. She was not only professional and attentive to my mother’s needs, but also warm and trustworthy. We felt completely at ease knowing my mother was in such caring hands.<br>I can’t thank Danielle enough for the compassion and extra effort she showed. She made a challenging situation so much easier for our whole family. We are truly grateful.<br>Highly recommend Danielle and the entire Home Instead team!

Liam Murphy

Mar 2026

via Google

‼️WARNING‼️ HIRE AT YOUR OWN RISK‼️<br>If I could rate 1 star I would!!! This company is hiring untrained, inexperienced people and NOT PROVIDING ANY TRAINING AND RESOURCES to their caregivers!! These companies are not legally required to hire trained caregivers, and they only train people they hire how to work for their company and not in actual caregiving! They rely heavily on the families to train them on how to care for the client, and rely on the tools that are already in the clients house to help with caregiving. THIS IS A HUGE BREECH OF SAFTY FOR THE CLIENT!!

Ana Miller

Feb 2026

via Google

Amber at home instead is amazing. She truely cares for her patients and makes there experience a great one. It is a pleasure to have her as a community partner.

Sharon Swett

Aug 2025

via Google

Ashland Cooper is an outstanding caregiver, she is very good at helping me with my daily activities that otherwise I wouldn't be able to do on my own. Home Instead and Ashland have been with me since the day I came home from the nursing home. Home Instead is a great place to have your needs met, I would give 5 stars but the communication between the clients and the business could be a little better with the right practice. Otherwise I am very pleased with the caregiver I have and the company she works for

Carlos Palacios

Feb 2025

via Google

Wonderful group of hard working people. Focusing on details and the importance of helping our elderly population. Thank you for everything you do.

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers Assisted Living.

Where is Home Instead located?

Home Instead is located at 1420 W 2nd St in Hastings, Nebraska.

What do families say about Home Instead?

Home Instead in Hastings, Nebraska is an in-home caregiving service rather than a residential facility, and most reviewers describe hiring it to arrange care for a parent or spouse at home. Families consistently praise the compassion and reliability of individual caregivers and office staff, though one reviewer raised a serious concern about caregiver training and another noted room for better office-to-client communication.

How can families visit Home Instead?

Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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