1 / 3Most reviewers praise the caregivers, aides, and therapists at Home Health Specialty Services as compassionate, professional, and communicative with families. However, one detailed review describes a serious breakdown with the agency's administration, including billing disputes and an abrupt termination of care during a family medical crisis.
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Home Health Specialty Services. Inc. is a home health and hospice community in Hamden, Connecticut.
Families rate Home Health Specialty Services. Inc. 4.6 out of 5 based on 9 Google reviews.
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Help Me Choose4.6overall · 9 ratings combined
4.6★ on Google (9)
Doreen Moran
Jul 2025
I cannot say enough about all of the employees that have cared for my Dad. This company communicates with family, cares about their job. They are compassionate, professional and more. From Michelle in the office to Rhonda an exceptional caregiver and nurse Maureen another exceptional professional they show kindness where others don't. My dad is happy and doing well because of all of them!
Frank D
Jun 2024
I would give zero stars if possible. The aids are great. They have taken care of my parents. The administration is scum. After agreeing to the hours and collecting the money they have argued about the hours and filling them. Then they changed the terms stating they can only do certain hours. Now my father had a fall and is in the hospital fighting for his life. My elderly mother needs stability at home now more than ever, so the administrators decided it was the perfect time to tell us that they are giving their notice and will cut my mother off in less than two weeks. We now have to find a replacement for my mother while worrying about my father's care in the hospital. They literarily waited until we were at our lowest then decided to hit us while we were down. Absolute despicable way to treat people.
Talia Bennick
May 2024
HHSS has gone above and beyond helping our family. Christian has patiently built a strong relationship built on trust, and since we live across the country, Christian and Leah have stepped in to help us even during acute circumstances, always leading with with kindness and warmth. It’s so clear that they deeply care about their clients. Thank you HHSS!
Lisa Rose
May 2023
Daniella, our PTA is an absolute asset to Home Heath Specialty Services of Hamden, CT. From the moment she walked into our home, we knew she was going to be a no nonsense therapist! She got straight to the point, did phenomenal, helpful exercises and puts a smile on our faces, when she walks through the door!! She is knowledgeable in her field, thoughtful of her patients, charmingly personable and an awesome person!! We truly appreciate her hard work, dedication and true concern for us, as her patient. To quote Daniella, “I care about people. You’ve gone through so much and I want to see you get better”! Thank you Daniella! And, thank you Home Health Specialty Services!! Pauly & Lisa Siciliano
Dale Kroop
Aug 2015
My contact with staff has been very helpful to understand how important businesses like this are in Hamden. Ms. Martino is very knowledgeable about the home health care industry and provides a critical service to people that are ill or desire to stay in homes.
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