450 Hayes Lane
4.2(55 ratings)
1 / 5Hillcrest Post Acute is a skilled nursing and rehab facility in Petaluma that draws consistently strong praise for its nursing, CNA, and physical/occupational therapy teams, with many families reporting successful returns home after rehab stays. At the same time, a notable minority of reviewers describe serious lapses—slow response to call buttons, food complaints, poor communication, and in a few cases neglect or safety concerns—so experiences appear to vary.
AI-generated from reviews and community data.
Hillcrest Post Acute is a skilled nursing facility in Petaluma, California, providing 24-hour skilled nursing care for residents recovering from illness, injury, or surgery as well as those with ongoing health and wellness needs.
The nursing staff is trained to deliver individualized, tailored services based on each resident's level of care, with the goal of supporting recovery and, where possible, helping residents return to everyday life with a shorter length of stay.
The facility's approach draws on techniques from multiple care disciplines, with attention to detail throughout a resident's stay, aiming to address medical needs alongside overall comfort and wellbeing.
Visiting hours are recommended between 8 AM and 8 PM to avoid disturbing residents during morning and evening routines, and facility doors close for the night after that. There is no formal limit on the number of visitors in common areas, though visits to resident rooms are limited to one to three individuals at a time.
Pets are welcome to visit residents, provided they are leashed, current on vaccinations, and cleaned up after, with appropriate safety measures observed.
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Help Me Choose4.2overall · 55 ratings combined
4.2★ on Google (55)
Gordon Hart
Apr 2026
Every staff member here bent over backwards to help me accomplish my goals. I came in on agurney. I worked with PT and OT and they really pushed me. Because of them I am walking out on my own 2 feet. You can count on professional service. Edgar, the C.N.A is an amazing person. He goes out of his way to help.
Katherina Sibbald
Feb 2026
I had many concerns about my mother in a skilled nursing facility, and I'm grateful that the folks at Hillcrest made her month-long stay such a positive and healing experience. She got wonderful care and physical therapy, and the staff is knowledgeable, kind, patient, and responsive. Beyond excellent nursing care and physical therapy, the staff's support was hugely helpful in getting her to doctors' appointments, navigating her meds, and providing encouragement after a tough fall and through a lot of pain. They made our transition to home care possible. It's an old hospital with sometimes-tight quarters, but my mom's experience at Hillcrest was a clear reminder that it's great staff that makes all the difference in helping people heal. If my mom ever again needs skilled nursing, we would both absolutely choose Hillcrest.
MKJ (CEO MISCHIEF Maker)
Feb 2026
My 91 year old father recovered quickly with the help of a very nurturing staff at all levels of care. The facility is super clean and well maintained. I highly recommend Hillcrest!
Richard Hertz
Dec 2025
100% in every aspect of care. Super clean, professional, caring, staff; attention to every detail. Very good food service. I add Cayenne, for my own hot, hot tastes. Physical, Occupational Therapy top notch. Thank you, Ricky
Jeannie Piersol
Dec 2025
Everyone @ Hillcrest was great! 😊
Hillcrest Post Acute offers Skilled Nursing / Long Term Care.
Hillcrest Post Acute is located at 450 Hayes Lane in Petaluma, California.
Hillcrest Post Acute is a skilled nursing and rehab facility in Petaluma that draws consistently strong praise for its nursing, CNA, and physical/occupational therapy teams, with many families reporting successful returns home after rehab stays. At the same time, a notable minority of reviewers describe serious lapses—slow response to call buttons, food complaints, poor communication, and in a few cases neglect or safety concerns—so experiences appear to vary.
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