MyLivingChoice

Hill Country Heights

810 Industrial Ave

4.5(127 ratings)· Copperas Cove average: 4.2

Hill Country Heights — photo 11 / 2

Quick Facts

Total units
96
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
96
Therapy services
On-site physical therapists assist with rehab
Entry security
Electronic sign-in checks visitor temperature at entry

What Families Think

Hill Country Heights is a skilled nursing and long-term care community in Copperas Cove where families generally praise the compassion of nursing and housekeeping staff, though several reviewers note inconsistencies in food quality, response times, and communication with families. One review described a markedly worse experience involving declining care and a COVID outbreak, contrasting with the otherwise strong overall rating.

The Good

  • Staff described as compassionate and attentive
  • Housekeeping keeps rooms clean and sanitized
  • Physical therapists praised for helping recovery
  • Nurses noted as caring and thorough
  • Strong 4.5 rating across 127 Google reviews

The Bad

  • Several reviewers mention slow response to basic needs
  • Multiple mentions of inconsistent or so-so food quality
  • Some reports of limited communication with family caregivers
  • One report described declining care and a COVID outbreak

AI-generated from reviews and community data.

Hill Country Heights is a senior living community in Copperas Cove, Texas offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Laundry Service. Families rate it 4.5 out of 5 across 127 reviews.

About Hill Country Heights

Hill Country Heights is a skilled nursing and long-term care facility in Copperas Cove, Texas, licensed for 96 residents. The community provides rehabilitation and extended care services.

Families describe attentive nursing and nursing aide staff who respond to patient needs, with housekeeping that maintains clean rooms and common areas. Physical therapy support is noted as helpful for recovery. However, experiences vary: some families report the staff is compassionate and supportive, while others note inconsistencies in assistance with daily needs like eating, and point to gaps in communication between staff and caregivers. Food quality and nighttime noise in the halls have been mentioned as occasional concerns.

Hill Country Heights holds a 4.5-star rating across 127 Google reviews. Families appreciate the facility's willingness to accommodate requests like private rooms, and activities like line dancing are available for residents.

Types of Care at Hill Country Heights

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Hill Country Heights

4.5overall · 127 ratings combined

4.5★ on Google (127)

Carole

Apr 2026

via Google

Celebrating my birthday with the Unity Line Dancers always good fun here at Hill Country Heights

Linda Sanchez

Dec 2025

via Google

If you want to good care for your love one look other way, you have to be on top of everything everyday like they don’t know their job description and they always have an excuse for everything. Facility is worn out, rooms are small, staff doesn’t care if the patient is improving, my mom came out worse than when she got in, covid spread throughout the facility, lack of communication and I can go on…

Alfred L. Anderson (PATCHEZ)

Dec 2023

via Google

This is a wonderful place. My Mom has been here for over a month now and Hill Country has been a Blessing to us both. The staff are so compassionate and supportive to the patients and their families. The Nurses and Nurses aids are wonderful and attentive to the needs of their patients. God Bless the House keeping staff! They do an excellent job of ensuring that the rooms are clean and sanitized, Jessica has done an amazing job taking care of my Mothers room, she is awesome! I want to thank all of you at Hill Country for taking such good care of my mom.

Fred Fox

Mar 2023

via Google

My Mom is in good hands. They take care of your parents and are trustworthy. The halls can be a little loud at night, and some days the food is so so, but the staff is attentive and her room and sheets are always clean. The physical therapist help a lot, both of them. So far it's a nice place and hopefully her discharge date is soon. Wish they would communicate more with caregiver as too how she's doing and providing feedback, but good experience overall.

TMAN66

Nov 2022

via Google

My father is in the Rehab facility. It is okay but there are some things that could be improved. My father has a hard time eating and I asked before he was admitted if he couldn't eat on his own would some one help him and he didn't get any assistance fortunately I was there to help him with dinner. They were very nice and helpful when it came to getting my father a private room which we are very grateful for. The staff is very helpful and accommodating. They are professional when it comes to things request and I appreciate all they have done . Sometimes they are slow at getting things. My father sat in a chair quiet a while waiting for his bed to be changed and he stays cold so I started changing his bed myself. His nurse finally came in and took over. His nurse is Rosa and she is a very good nurse, she has other patients so I have to give her the time needed to take care of my father. She does a very good job taking care of her patients. The intake we did for my father was excellent. She answered all our questions and made herself available to us and took care of our concerns right away. Very professional and accommodating. Took care of my father right away, when switched to a private room she looked everywhere to ensure he has everything he needed in the room. Love the staff and appreciate all they do. The security is great. Have to sign in. They have electronic sign in where it takes your temp and ensure your well to come in. Excellent facility but need some small improvements.

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Frequently Asked Questions

What types of care does Hill Country Heights offer?

Hill Country Heights offers Skilled Nursing / Long Term Care.

Where is Hill Country Heights located?

Hill Country Heights is located at 810 Industrial Ave in Copperas Cove, Texas.

What do families say about Hill Country Heights?

Hill Country Heights is a skilled nursing and long-term care community in Copperas Cove where families generally praise the compassion of nursing and housekeeping staff, though several reviewers note inconsistencies in food quality, response times, and communication with families. One review described a markedly worse experience involving declining care and a COVID outbreak, contrasting with the otherwise strong overall rating.

How can families visit Hill Country Heights?

Submit the Request Information form on this page to connect with Hill Country Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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