3.7(3 ratings)· Prestonsburg average: 4.7
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Highlands ARH Home Health Agency in Prestonsburg, Kentucky offers home health and hospice services, with a Google rating of 3.7 based on just three reviews. The limited feedback available includes at least one account of a poor interaction with staff, so families may want to ask directly about communication practices.
AI-generated from reviews and community data.
Highlands ARH Home Health Agency is a home health agency serving Prestonsburg, Kentucky offering Home Health. Families rate it 3.7 out of 5 across 3 reviews.
Highlands ARH Home Health Agency is a Medicare-certified home health agency serving clients in Prestonsburg, Kentucky. Operating as a non-profit since 1999, the agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a CMS quality rating of 3.5 of 5 stars.
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Help Me Choose3.7overall · 3 ratings combined
3.7★ on Google (3)
Christopher rogers
Nov 2025
Absolutely the rudest bunch of idiots who think they know everything. Please try your best to avoid giving this horrible place your business. They insulted us first thing when we when gave them the order then they called us idiots even though THEY HAD READ IT WRONG. Then told us to leave even though they still didn’t have the order correct.
Highlands ARH Home Health Agency is a Medicare-certified home health agency (certified since 1999). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
94 completed patient surveys, 20% response rate.
Hospital outcomes
How patients did
Service area
Highlands ARH Home Health Agency reports serving 61 ZIP codes, including Allen, Auxier, Banner, Beauty, Beaver, Belfry, Betsy Layne, Bevinsville, Blue River, Boons Camp and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 187169. National figures are the average across all certified agencies.
Highlands ARH Home Health Agency offers Home Health.
Highlands ARH Home Health Agency is located at 93 Dewey St Suite A in Prestonsburg, Kentucky.
Highlands ARH Home Health Agency carries a 3.7 out of 5 rating from 3 Google reviews. Highlands ARH Home Health Agency in Prestonsburg, Kentucky offers home health and hospice services, with a Google rating of 3.7 based on just three reviews. The limited feedback available includes at least one account of a poor interaction with staff, so families may want to ask directly about communication practices. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Highlands ARH Home Health Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Highlands ARH Home Health Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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