Carol Anderson
Jan 2026
Food sucks and if you need your pain meds always late only Jim . Lawrence and Amy are on the ball.why did they send me here to be ignored the therapist are great most of the cnas are alright the nurses have a good complex
Highland Manor of Mesquite
272 W Pioneer Blvd2.7(17 ratings)· Mesquite average: 4.4
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1 / 2Quick Facts
- Total units
- 112
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 112
- Inspections
- View history (31 citations)
- Staffing ratio
- Only two CNAs covering 25 residents per hall
- Management structure
- Corporate-run facility focused on cost control
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Highland Manor of Mesquite is a skilled nursing and long-term care community rated 2.7 out of 5 from 17 Google reviews. Reviewers frequently praise individual staff members and the therapy team but raise serious concerns about staffing levels, food quality, and oversight of resident safety and finances.
What reviewers praise
- Therapists and occupational therapy staff praised by families
- Most CNAs and nurses described as caring
- Some staff go above and beyond for residents
What reviewers flag
- One report of a resident discharged without adequate care, later died
- Reported staffing ratio of two CNAs per 25 residents
- Multiple complaints about poor food quality
- One report of inadequate protection against resident-on-resident financial exploitation
- Reviewer describes corporate focus on 'bottom line' over care quality
AI-generated from reviews and community data.
Highland Manor of Mesquite is a senior living community in Mesquite, Nevada offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.7 out of 5 across 17 reviews.
About Highland Manor of Mesquite
Highland Manor of Mesquite is a skilled nursing and long-term care community licensed for up to 112 residents. It is a for-profit facility certified for Medicare and Medicaid.
The community offers 24-hour staffing, private rooms with private bathrooms, an on-site registered nurse, medication management, wheelchair accessibility, restaurant-style dining, social activities, housekeeping and laundry services, dietary accommodations, and emergency call systems.
The facility holds a 4 of 5 star rating from CMS. Reviewers report mixed experiences. Several mention concerns about staffing levels and food quality. One reviewer noted concerns about financial oversight for self-pay residents. Some reviewers praised specific clinical staff and therapists, though others reported delays in medication delivery and challenges with communication about care issues. Families report needing to closely monitor their loved ones' care and needs.
Types of Care at Highland Manor of Mesquite
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Highland Manor of Mesquite
2.7overall · 17 ratings combined
2.7★ on Google (17)
Tom Murby
Jul 2025
They don’t have enough help for the patients They have only two CNAs per hall who have to care of 25 patients And they don’t treat the CNAs well And the kitchen help is not good because the CNAs have to take orders for them on top of taking care of the patients
Donna Martin
Jan 2025
Most of the staff is great. The best part of Highland Manor was their Occupational Therapist, Charles Jordan. He was the Soul of the place. They let him go unjustly and now Residents that can leave are. The food is not good and many complain about it. If you have someone in this facility you need to make sure they are taken care of. I have had many issues that I ask to be addressed. Corporate runs the Manor and they are all about the bottom line. It’s really too bad because moral used to be great here. I’m looking for another location for my Mom because since Charles has left she has gone down hill. It’s very sad.
Dax Daxer
Feb 2020
Alice Marie Patterson was discharged and left alone at home even though she could not care for herself. She was found two days later, and died three weeks later.
Faye Drover
Aug 2014
If your loved one is admitted to Highland Manor as a self pay. Watch your loved one's bank account very carefully. Even though the facility is well aware of patients taking advantage of other patients monetarily, the facility still allows it to continue.
Government Inspection History
3 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 10, 2026Fire Safety StandardHealth Standard6 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026
May 2, 2025Fire Safety StandardHealth Standard16 citations
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide a means of sharing information on occupancy/needs.
Severity C of L: potential for minimal harm, widespreadCorrected May 23, 2025
Address patient/client population and determine types of services needed.
Severity C of L: potential for minimal harm, widespreadCorrected May 23, 2025
Establish procedures for tracking staff and patients during an emergency.
Severity C of L: potential for minimal harm, widespreadCorrected May 23, 2025
List the names and contact information of those in the facility.
Severity C of L: potential for minimal harm, widespreadCorrected May 23, 2025
Provide emergency officials' contact information.
Severity C of L: potential for minimal harm, widespreadCorrected May 23, 2025
Apr 25, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 8, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Highland Manor of Mesquite offer?
Highland Manor of Mesquite offers Skilled Nursing / Long Term Care.
Where is Highland Manor of Mesquite located?
Highland Manor of Mesquite is located at 272 W Pioneer Blvd in Mesquite, Nevada.
What do families say about Highland Manor of Mesquite?
Highland Manor of Mesquite is a skilled nursing and long-term care community rated 2.7 out of 5 from 17 Google reviews. Reviewers frequently praise individual staff members and the therapy team but raise serious concerns about staffing levels, food quality, and oversight of resident safety and finances.
How did Highland Manor of Mesquite do on recent health and safety inspections?
Highland Manor of Mesquite had 3 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Highland Manor of Mesquite?
Submit the Request Information form on this page, or contact Highland Manor of Mesquite directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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